Just For You Cleaners

I should have read the reviews first. I took 2 items in to the cleaners last week. A wool coat to be cleaned and a pants to be hemmed and elastic put in the waist. I went back today ⁴⁄₈ and was charged $ 18 for the coat cleaning (overcharged?) and $ 15 for the elastic in the waist. They tried to charge me for cleaning the pants, which I didn’t ask for, and they didn’t hem the pants, so no charges for that.
As I was getting the wool coat, the owner had to brush off «lint» on the coat. I kept wondering — did they put the coat in a drum with cat hair?
No prices are posted on the walls, and I encourage everybody to write the City Consumer Affairs to protest these cleaners that don’t post their prices. The only cleaners I saw do this was Chicago Discount Cleaners & Kenny Cleaners.
A lot of these cleaners don’t know what to charge. They just pull prices out of the air.

I’ve been using this dry cleaner for about 3 years. Super nice family that runs the place. I usually drop off work shirts and slacks. Occasionally I drop off winter jackets and suits for dry cleaning.
They are prompt and will let you know the day to pickup as you drop off.
–1 point because prices are not visible anywhere, not even on the receipt. If they were slightly more transparent I would appreciate it.

I couldn’t agree more with the negative reviews about this place. I have experienced all of the above. Things not coming back clean. Clothing being damaged etc etc. they take NO ownership if things go wrong. Please save yourselves from the headache and aggravation. Something will inevitably happen and you’ll just be sh*t out of luck. I brought a brand new, very expensive designer shirt there. I had never worn it. It came back stained with buttons missing. The buttons were specialty buttons that can’t be replaced. The owners couldn’t be any more indifferent.

PLEASE think twice before taking anything to this business. I was charged $ 85 for 6 items – regular women’s clothing: three blouses, two dresses and a pair of pants. I asked to have a hem repaired where it had come undone, only about four inches, on a simple black shift dress. The incredibly rude woman behind the counter explained that that «alterations» cost money. The «alterations» were a poorly hand stitched single thread, that didn’t even close the hem, which I pointed out to her. She then proceeded to sew it herself in front of me, which I could have done myself at home. The point of taking repairs to a «professional» is that they will be faster and do a better job.
Horrible, awful, rude, poor quality. DO NOT GO HERE!

I wish I could give them 0 stars. Here’s the story…
I had been going here for over 2 years. All in all, good prices, decent service, etc. However, about a year ago, I noticed some stains on a couple of my shirts. I take a lot of French cuff and long sleeve dress shirts in, and on a couple of white ones in particular, there were some yellowish looking stains around the cuffs. Looked like rust stains or something similar. I brought this up the woman there, and she immediately told me that those were not their fault, they don’t create stains, etc. She told me I had something in one of my pockets or they were already stained when they came in. The shirts were about a year old, so I decided to drop it and give them another chance.
Fast forward to a few weeks ago. I ordered cuffed, customized shirts for each of the groomsmen in my wedding. A week before the wedding, I sit down and take them out of the packages and directly into Just For You. I pick them up on Monday, but being busy, didn’t go to take them out of the plastic until I was packing for my wedding on Wednesday.
As I removed the plastic and saw the shirts, my heart sank. I could clearly see from a small distance that there were the same type of stains ALL OVER the cuffs on 4 of the 7 shirts. Nasty yellow stains on clean white shirts. Needless to say, I was furious.
I immediately took them back and tried to hold my composure as I explained the problem. I’m not sure what I wanted them to do, but the shirts were ruined and I was leaving at 7 AM the next day. Instead of apologizing, trying to figure out how to fix, etc, it was the same old thing I got last time. She actually told me «These are old stains» from before. I said no, these are literally brand new shirts out of the package. She again disputed my claim. I told her I wasn’t arguing about whether they were new or not, and she said well I don’t know what happened, we ship our shirts off to a factory for cleaning. She tried looking up the receipt and actually turned to me and said «You did not pick these up here on Monday. These are not from us.» Amazing. I had been going there for over 2 years, she knows me, and then tells me I didn’t even pick them up there? I was boiling now. It became very clear that it was going to be an argument about how they weren’t to blame. I told her they ruined almost $ 200 of brand new shirts, much less customized shirts to be used for my wedding 3 days later. She just stood there bewildered.
Eventually another customer walked in. I had been there for 20 minutes trying to get some sort of explanation, but all I got was accusations back at me that I was a liar. I no longer cared that the shirts were ruined, I just wanted to get out of there. I gave a final piece of my mind and walked out.
I understand there are mistakes, but when they are made, I expect a reputable company to stand behind their work. Not to mention to a loyal customer of over 2 years. And certainly not to turn around and blame the customer for it.
Not only will I never go back, I will make sure to go out of my way to tell any friends, colleagues, acquaintances, etc to NEVER trust these people. I am embarrassed I ever did and even more embarrassed I went back after the first time.
In case you are wondering, I found a wonderful cleaner in Holland, MI to clean the shirts again and make them presentable. When I walked in with the shirts in the same state that they were given to me by Just For You, the girl there asked, «Is this how your dry cleaner normally gives you your shirts back?». When I replied yes, she just shook her head and replied that they would do a much better job for me. And she hadn’t even seen the stains yet, she was simply referring to the hanging shirts.

Sweet woman works here and does amazing alterations!

They lost my jacket. I’ve been a customer here for four years but after this I will never go back.
It’s not just that they lost my jacket, it’s how they’ve handled this incident. When I asked the owner to look around she said «we’ve never lost anything.» Ok. If you said you rarely had problems, I’d believe you. But never? Does anyone really believe that there is a dry cleaner who has never, not once, misplaced an item? Call me a skeptic, but I’ve made mistakes at work, and I don’t think I’m alone there. She begrudgingly scanned one rack, but insisted that there wasn’t anywhere else it could be and asked me to look around my apartment and come back.
I just got home from my second recovery attempt. I asked the owner if she could look around again. I know how this is going to sound (absolutely ridiculous) but it happened. She started yelling at me in front of another customer. I asked her to repeatedly to lower her voice, and that all I wanted was for her to look around again, but she kept saying «Not my problem. Your problem! Not my problem!» After five minutes of this I gave up.
So I’m out a jacket. That I loved. And she’s refusing to even look around. This is just my opinion… but I don’t think that this is any way to run a business.
RUN from this place.

Outstanding service and unheard-​of honesty. I’ve been coming here for many years and, although they’re not the cheapest around, they always do a good job– if a stubborn stain refuses to come out, they’ll clean it again until it does. Now for the real reason I’ll always trust them: more than once I’ve left cash or other valuables in a jacket or pant pocket, and every single time they’ve found the valuables or cash and returned it to me, every cent. I find it impossible to believe that if they accidentally «lost» any item of clothing they wouldn’t admit it– these are the most ethical business owners I’ve met, and they actually run a church in the suburbs in addition to owning Just For You. Because of their honesty, reliability, and consistently good service, this dry cleaner is Just For Me.

I can always rely on Just For You: affordable, speedy, and they get out every stain I’ve ever had. I have been using them for 2 years now and have had one garment come back with a stain. I believe it was some sort of chemical stain and I surely thought the shirt was ruined, but they were able to get the stains out free of charge. Besides that, all my clothing has been nicely pressed with the right amount of starch.
In addition, they are very accomodating. They even stayed open 15 minutes late so that I could pick up my dry cleaning after work. I would highly recommend this place.

If I could give them negative stars I would. I’ve been coming here for over two years, mostly because they are so convenient, and for the most part they do a decent job (despite the stiff prices for alterations). However, be forewarned — if they damage or lose your clothing, which can happen with any drycleaner, they have no policy in place to compensate you for your loss.
I brought in a coat to be drycleaned, and it had an inner liner that can be removed for layering purposes. When I got the coat back, the inner liner was gone. I returned to the cleaner and asked them if they had the liner. They kept telling me to come back, that they would check, etc .etc. Finally, after I had come back FOUR TIMES, they accused me of lying about losing the liner, saying that they never lose anything and it was all my fault. Seriously. Are you kidding me? Obviously, this was not the case, and they were defensive and upset because they had made a mistake. However, instead of owning up to it, and just trying to make it right, they were trying to take me to the cleaners, literally.
I asked them about their policy for lost or damaged clothing and they said they didn’t have one because they never make mistakes. Hmm, that’s why almost ever other drycleaner in the city has some kind of policy in place for situations like this. This place is such a joke. So now my expensive coat is useless for the winter because I entrusted it to this shitty establishment, and they didn’t even attempt to compensate me at all. Nothing. Nada. Not even a free cleaning or something. This is how they treat their loyal customers?
Kids, there are far too many other businesses out there that deserve your business and will treat you right. I mean, you can go here at your own risk, but if your stuff gets lost or damaged, you’re out the cash.

I went to this cleaners this past summer when I was living in the area. I never had a bad experience. Once, they didn’t get a stain out of a shirt I brought in, but when I pointed this out, they had no problem re-​washing it to get the stain out, at no extra charge. When I got it back, the stain was totally gone and I was not charged for the re-​wash. The people who own this place are really nice and aren’t defensive; i.e. if they make a mistake they will try to make things right, they won’t just ignore your problem. Also, they never lost anything I brought in, which is definitely notable.
I’d absolutely recommend them!

This cleaners is a complete RIP-​OFF! Not only did they not do a good job on my dry cleaning (4 work shirts.) The clothes still looked wrinkled and not pressed. When I came to pick up my dry cleaning my total was $ 25! I’m sorry, but I’ve never paid that much for 4 work shirts to be pressed, I could’ve purchased a nice iron and done a better job myself. The woman was rude when I asked what cost so much, she demeaningly said «Dry cleaning in Chicago expensive!» So because other places are ripping people off this dry cleaners is doing the same? Puh-​leeze! I will never go back to this dry-​cleaners and suggest everyone else do the same. Also there is a cleaners just one block further north and it’s $ 2.75 for any garmet. I took my clothes there, picked them up a few days later and paid $ 11 for the same 4 work shirts and they looked great! Thanks «Just for You Cleaners,» you made me «Just Give My Business to Another Cleaners!»

The Asian couple who run this place are very nice. My clothes come out clean and in good time, which is really all I ask for from a dry cleaner. And, they’re on the corner of my block so you can’t beat the convenience. I’ve had buttons sewn, coats cleaned, dresses taken in and pants hemmed here. I can only complain about the dress, and that may not have been their fault; it may have been the cut of the dress. I do think their alterations are a little pricey, it cost me about 50 bucks to have a silk cocktail dress taken in and cleaned, but I’ve never had to pay for alterations before, so I could just be ignorant. My hem cost me 10 dollars, but I asked for them back the next day, so no complaints from me there!