McDonald’s

Every single time, I ask for a coffe 6 creams, 6 sugars they give me a black coffe, come on! I hate they ask me how I want my coffe and they give me whatever they want. If you don’t like your job, don’t do it. Customers are #1.

Great night crew !. I am very pleased with how fast they are at night and how good customer service they give shout out to the young lady at night with glasses and curly hair and the gentleman that’s always smiling ! You both make my stop at McDonald’s more pleasant than any other mckds. I appreciate your customer service as a manger I am.

This is an unfriendly location in my opinion. Their drive through menu board had one price, then they charge you a higher price, and when I told them about it, they argued with me telling me if I want my food, it will be at the higher price regardless of what the menu board had posted.
Also on a separate visit, I was buying 3 separate meals to take back to work for my co workers. Each order was separate and he’d its own cash and coupon. They would only let me use one coupon for one order. When I explained what I was doing, they argued with me again saying all my contacts workers need to come with me to use the coupon and place their order.
It seems to me that they have a new argumentative store manager that enjoys putting profits before customers needs. I never had a problem with this location in the past. They just seem to be uncooperative and un friendly when it comes to customer service!

This McDonald’s is the only one I have had so many problems with. If I order pickles on the side, I never get them. Today I asked Louisa if they remembered my pickles and she told me they were in the bag… no pickles… nothing like doing the worst to please a customer. I do not recommend this location at all.

This McDonald’s is the last straw for me when it comes to this franchise. I will NEVER go to any McDonald’s ever again as long as I live. Never in my life have I ever experienced such attitude and disrespect in a drive through. I frequent this location in route to work every single day. So every day I stop and order the same thing, a medium non fat latte with 2 splendas and one pump of chocolate syrup. Well today changed everything. I pull up to the drive up menu and recite my order into the intercom and watched as she entered it on the screen. She entered everything correctly except she did not enter Non Fat on the screen. As any reasonably sane person would do, I said «It’s supposed to be non fat». Well I guess my comment annoyed her because for the first time in my life an irate voice shouted out of the intercom «Mam! I know OK?! I heard you the first time, OK?! Non-​Fat!!!» I was so shocked, I have never been so badly talked to in a drive through my whole life, no joke. I said EXCUSE ME? and pulled over and went inside to talk to the manager about the extreme disrespect I had just experienced. The manager is a younger, blonde haired woman (I think her name is Alma or Alba). She seems very nice and sweet but she obviously lacks in leadership and management skills and lets her employees walk all over her. I walked right up to «Alma» and I asked her where is the woman who is taking the dive through orders? Before the manager could respond the drive through girl marched right up to the counter and got right in my face right in front of her manager and began arguing with me. The manager quietly and timidly attempted to instruct her employee to calm down, and after a minute she did but it made no difference. I left with the issue unresolved, no coffee, late for work and a horrible start to my day! I’ve been in customer service my entire life, mostly as a waitress but my first job was McDonald’s. As a morning shift employee it is common sense that you are the 1^st person a lot of people interact with in the morning. They can literally make or break someones day. McDonald’s has lost their respect, integrity and my business.

We have been there five times to order through the drive through, and they finally got the order correct. However, since I asked them to do it correctly, the woman at the food window purposely dropped the meal. She asked if everything was okay, and I did not see ant spilled food, but will not go there again.

My local McDonalds! Ever since they did some construction and fixed up their store, I’ve had nothing but a standard good McDonalds experience here. It’s McDonalds, and not a shitty one.

Yes, I’m Unilocaling McDonald’s. I know this is strange. However, I have to give a shout out to this place because I stop by here pretty frequently on the way to work for coffee and they are very fast and professional. They have a 2 lane drive-​thru now and a manager (Polish, blonde) who seems to be on the ball.
I just feel the need to give them a shout out because the service is always fast and they have never made a mistake on my order!

I’ve come through the drive-​thru at this particular restaurant about 10 – 20 times in the last year and dread it each time-​these are dire and famished times, these visits. More than 50% of the time they get my order incorrect and are very rude each visit. When contacted, the manager will offer me a free meal, which I decline as this restaurant is near my work, far from home, and not a pleasant or trustworthy place to frequent. In the morning, on my way to work, I’ll get breakfast and black coffee if all else has failed. I’m not returning as my previous logic was «‘I’ll only go there if I really can’t get breakfast» but this visit I only got half my breakfast as they just forgot to put half of it in the bag and I paid over $ 7. I also never got a receipt from the incredibly snotty girl with blonde hair, wearing a black hoodie, working the first window, who was offended that I double checked about my order since she never repeated it back to me and they’re notorious for things like this. I worked at multiple McDonalds many years ago so understand how incredibly simple my order is to fulfill and regardless, how being just basically courteous as a cashier is expected in this company. Based on the frequency of the errors and excessive attitude I’ve experienced at this particular McDonalds, I assume this is systematic, starting at upper management, and will do everything I can to inform others about this insanely bad McDonalds location.

This place takes ignorance to a whole new level! I have food allergies so occasionally when I feel brave I will talk to a manager and have them make my food so I don’t have to worry. Well I asked the manger that was taking our order and she could not figure out what on earth I was talking about. so she called the general manager over who was in street clothes. so I asked him and he pulled out a cup and directed me to the phone number on the cup! I mean really the gm has no idea how his store operates I have a feeling he had no clue what I was talking about either. Both of them had heavy accents and I over herd the dumb manger chick tell a co worker that I Must have wanted a cup. Um no stupid I’m inquiring about if u can make me a burger so it doesn’t come in contact with the fish u serve. Well I’m glad I didn’t in trust my life to either of u I’d probably be dead. Lucky me. You would think McDonalds as a corporation would screen their stores but I guess not o well. Also my boy friend went to the bathroom and watched an employee walk out of the stall straight out of the bath room and in to the kitchen area with our washing his hands.
This review was written by my girlfriend.

Cold sandwiches. flat coke. Yuck!
Worst McDonald’s ever!

So I vowed never to order food from here again and I have not. But I figured drinks were still a safe bet. Well that relationship is over too. They were out of Coke Zero for 2 weeks. Now they have it back and it is flat. There is not fizz. I have gone there on 3 different days over a course of 2 weeks and still flat. The straw that broke the camels back is I ordered my son a chocolate shake. He is 8. They gave him a mocha. I did not notice until I asked for a sip after he said it was really strong. I thought strong chocolate shake? huh? This place is horrible. I now drive to the Jeff Park location on Milwaukee or the one on Addison & Cicero. The people who work here are just plain stupid. I hate to call people that but seriously they have worked her for some time now and they just do not get it. They still mess up orders. The lack of fizz is a owner/​management issue. I have called the corporate office repeatedly regarding how horrible this place is. If I could give a zero rating I would.

I’m not a «dine in» kind of McD’s customer. I’m more of a «oh crap we ran out of time and dag now I have to feed these kids before they start eating their own arms» kind of customer. The last time I drove thru this McD’s, the cashier was so incredibly rude and ignorant I decided not to come to this location again (though really, I wouldn’t be surprised if she’s been fired by now). As we all know, plenty of other McDonald’s to patronize.

I went to this location on Friday, February 25^th and ordered a Quarter Pounder with cheese value meal. When I opened my meal at home, I noticed that the meat was different in the sandwich. It was breaded chicken instead of hamburger. I can understand that sometimes orders get put in the wrong bag, but I cannot understand how the cook could prepare this sandwich with the ketchup, mustard, onion, cheese and chicken in a Quarter Pounder box. The only conclusion I can come up with is that they were –A. High or B. Did it intentionally as a joke. What made matters worst was the fact that I tired to call the restaurant and speak with the manager, and there was no answer after letting it ring for a minute. I was already home and it would have been very inconvenient to return to the restaurant. At that point I wouldn’t have trusted the safety of the food. If they are to be this careless with preparing the food, who knows what else goes on in that kitchen.