Metropolitan Valet Parking

Worst vallet service ever!!! They provide service for the Civic Opera House and they stop traffic on Upper Wacker by parking people’s vehicles in driving lanes! The rude and ignorant valets don’t care because ultimately it’s not their vehicle nor their business. Do not use this service. Opt for a service like Luxe who will meet you at you destination and park you vehicle safely in an insured lot. These guys are ghetto trash that don’t deserve your trust, especially Jorge Barreja who tries to cover for other ghetto coworkers. Civic Opera needs to rethink this contract!

This place is inexpensive and everyone at this lot treated me nicely. The valet dude was pretty chill, and I got my car back without any problems. I dunno what’s up with JN, cos I’ve used park whiz several times. I don’t think they own this lot or any others, so I wouldn’t be mad at Park whiz, but rather the valet company. Most valet people I’ve met are respectful, so if something got damaged, it likely wasn’t on purpose, and likely they would’ve talked to you about it.

One of the rudest and laziest people on the planet parks cars in this valet lot. An incident yesterday — he saw us coming to pick up the car and literally walked away to hide. I loudly announced «hello» and he slowly came to the car. Then the shit hit the fan. He had the nerve to ask my friend/​colleague who parks her car in that horrid lot, «did you know you were leaving early?» What difference does it make — people who pay a monthly fee come and go everyday. This wasn’t the first time this guy displayed rudeness. Also, my friend’s new car already has dinks and scratches from parking in this lot. The pot holes never seem to be fixed. One of the guy’s who parks cars in this lot brought over his own bucket of cement to fix a pothole. The cars are literally parked willy nilly almost on top of one another — looks like a Chinese traffic jam. Therefore, this Unilocal review is 1 star but I wouldn’t even give them that much– don’t park here if you care about your car and most importantly, your sanity.

This valet parking which is listed as a link on the Lyric website is horrendous. After waiting on the street, in the cold, my Jeep was finally delivered after God knows how long. I was informed the driver could not get out of the vehicle. Somehow both passenger and driver door mechanisms had been damaged while in the care of ParkWhiz valet service. Clearly, when I turned it over to the ParkWhiz valet the doors worked. We got out and he got in. So far so good.
However, as a consequence of the damage incurred, my date (who was dressed to the nines) had to crawl on her hands and knees thought the back hatch of my Jeep. Which is how the valet exited. The valet and manager just walked off, offering no assistance. I had to stand in the street, as the vehicle had not been parked curbside, and force and jimmy open the drivers side door so I could leave.
I have informed the Lyric of this incident, and will more than likely file a property damage report with CPD.
How’s that for a rich ending to an otherwise fantastic evening?

Found this lot thru parkwhiz but didnt need to. $ 10 for 12 hours, no catch!!! Easy in/​out. The owner helped me out when parkwhiz oversold his lot, and he really didn’t have to. Definitely getting my business from now on. Look for the blue Public Parking sign!