Michael A Jacobs , DDS

My family and I have been seeing Dr. Jacobs for many, many years. I live in the NW burbs and make the drive every 6 months because he does a great job and has a great staff. They always make you feel comfortable. Would highly recommend him to anyone.

Great Dentist, been there since I was a kid. Always gets me in and out and is always personable.

I blindly started seeing Dr. Jacobs as a teen simply because his office was close to my parents’ house. For years I never really though that your dentist was someone you should feel comfortable around; I figured you just pay him or her to do their job (or leave your insurance info), smile, and leave.
I got my teeth cleaned here all thoughout junior high, high school, and even for a few years in college. A girl I knew even worked the front desk. It’s nice to catch up with old friends now and then.
One day, however, Dr. Jacobs was very rude to me and to his staff and since then, I have never returned.
First of all, he asked me if I smoked. I said no. He asked me again, this time insisting that I did. I again said no. He told me that my teeth were stained and that he wouldn’t tell my dad (he knows my whole family) if I did smoke. I was 20 years old at the time, and if I did actually smoke, I’m sure my dad would have known by then. Besides, there are other ways your teeth can get stained– coffee, soda, etc. Why did he insist that it was smoking?
Dr. Jacobs asked me if I knew the girl that worked at the front desk since he had seen me talking to her. He then told me to «stay away from her.» I was so confused. Was he joking or serious?
Next, I heard some chatter between Dr. Jacobs and his assistant. He was asking the female assistant if the girls in the office went out last night. He then told the assistant that the girl working the front desk, the old friend of mine, «look[ed] like sh*t today.” — implying that she was hungover.
Now even if my friend were hungover, it was completely unprofessional for a dentist to talk about his employees’ personal business right in front of me.
I’ll never go back. Try Drahos Family Dental instead on Archer just a few blocks west of Dr. Jacob’s office. Emily Park Drahos, DDS is a great dentist who I actually feel comfortable around.