Midas

Would give 6 stars if I could.
I was driving home from the in-​laws yesterday and was taking the Irving Park exit. There was a car on the shoulder of the ramp with their flashers on. This person wasn’t paying attention and decided to jump back on to the ramp when I was exiting, causing me to swerve and collide with the side of the ramp, blowing my rear left tire to shreds.
Fortunately for me, Midas was just off the exit (couldn’t have been any luckier).
With my 2 year old in tow, I stopped in and met Gene, the owner/​operator of the garage. Likely sensing my frustration, he jumped off the phone to ask me how he could help. I explained to him my situation and he took me in immediately.
When I was taking my son out of his car seat, Gene overheard him talking about fire trucks. He suggested that we swing around the corner to the fire station. I took my son to check out the fire house and about 10 – 15 minutes later, walked back to the garage. My car had the spare on and was ready to go.
I can’t say enough about how kind and helpful Gene and his staff were. I’ll never forget them helping me out in a pinch (would have been a disaster trying to change a tire on ⁹⁰⁄₉₄ with a 2 year old going bananas in the back seat).
I highly recommend you checking out this Midas location and giving them your business!!!
Thanks again, Gene & Co.
–NP

Went in to get an alignment and get two tires put on. From the get go I was treated kindly and with the utmost respect. Apparently the shop is under new management and it turned out to be a great experience. The mechanic took great care of my vehicle, the alignment was perfect and my tires were put on without any issues. The car feels brand new and am very satisfied with everything. I was there for about an hour and a half but knowing what I know about cars, two mechanics for 4 cars… You do the math, it takes time. I know some people get upset for the time it takes for service, but repairs and adjustments take time. All in all i highly recommend this place to anyone who needs work done to their car. They are courteous, warm, and friendly. You will be treated almost like family the moment you walk in.

Brought car in for muffler and overall check as has over 100k miles. Got estimate for 1,400 of repairs and ok’d work. Drove out with speaking brakes and very odd rumbling noise from brakes, turned around and they fixed. Sound returned along with squealing belts in wet weather., they had replaced. Brought in a second time and told that brakes cut in way that takes time to smooth out and belts squealed due to alternator bearing. Replacement est 350.00
Spoke to retired mechanic who said belt only squealing when wet would be not tightened correctly and now glazed over alternator would be constant noise not only when wet … Brakes likewise were done improperly by his estimate
I now feel unsafe in my car and have lost faith in shop so feel compelled to go elsewhere to fix their work
My experience seems to parallel others noted previously… so frustrated and not sure what to do next .
Dave

I have been going to this Midas for 7 years. They’re great the staff is knowledgeable and the owner is down to earth. If there is something wrong with your car they’ll tell you. I’ve gone to other places just to get a quote and it’s usually a lot more than what they charge here. My mother and I love it here we drop off our cars to get serviced because we both work long hour jobs and pick it up the next MORNING Gene (the owner) is always there. I recently got a big job done on my car raquet pinion tire rods both inner and outer along with a flush and alignment. I have never been happier with my car. I bought this one a year ago with nothing but problems and for every single problem I have encountered with this car I always trust them to fix it. I can’t thank them enough! Especially Juan who explained everything to me and Gene for being patient. I’m not the easiest person to please.

Again with the flat tires — I’ve had two in two months and they fixed both very quickly. The owner bought the business only a few years ago and is very nice and I’m happy to support his business. If you read the business description for Midas ‘oil change’ is not among their specialties so don’t be swayed by all of the angry oil change reviewers. It’s like complaining that your vegan meal is bad at a bbq joint.

This is now my go-​to spot! I was referred here and am so glad I went!
I came to this shop after getting a quote from a different shop that seemed off to me. Gene and Jay were SO helpful in showing me what was wrong with my car and comparing the estimate from the first place I went. As it turned out, the first shop was telling me I needed things fixed that were fine and had no correlation to the clunking noise I was hearing. Gene stepped in and had his guys actually show me all the parts on my car, including what did and did not need fixing. Each person that I spoke to took the time to go over every step and part with me. (Which is no easy feat because I am not a car wiz) Every guy at the shop was so informative, helpful, and trustworthy. I cannot say thank you enough!

Giving them a one star just because the fact that they can’t change oil with in 45 minutes. I stopped by looking to change the oil in my car and they said «we too busy» «you will have to come tomorrow». Save time and just hit sears, they have faster and better service.

Overall my experience here has been positive. Jay is very friendly and very professional. I needed to replace one tire that had blown out on my car, and this Midas had one of the same kind. I am glad that I found this shop.

Attentive and friendly service. I came in because I had a coupon and was pleasantly surprised by how quickly my car was serviced, how friendly and helpful the staff was, and how attentive to detail they were. Thank you for a great job!

Will not honor their coupon price. First time,
they said they only have synthetic oil in stock. Second time, they will charge $ 5 more for the type of oil in stock. Should be honoring advertised coupon price, but they do not. Will not go back.

I have nothing but good things to say about this Midas location. Everyone was extremely nice and helpful. I had a Groupon for an oil change, inspection and to have wiper blades changed. Jay explained everything about my check engine light and was very helpful and didn’t push to have any services done at his shop, although I’ll be back because he was so honest. He showed me the pricing for parts and I felt the quote he gave me was fair. Phin, the technician, had my car in and out in 25 minutes. Great service!

What a nightmare… Brought car in because a different midas had given me lifetime warranty on brake pads… They told me I needed a master cylinder and quoted me an exorbitant price… I showed him quote off of my phone and he lowered price by $ 50… Fine … Next morning car has exact same problem it originally had (brake light on … Pedal goes to floor)… Brought it back … Was told that new mcy caused pressure to burst brake line and I’d have to spend another $ 750 to make it right… Did some more research… He agreed to fix brake line for additional $ 200… Pick car up and he tells me that brakes can not be properly bled or calipers could be stripped and that would cost me another $ 1000… My complaint is that 48 hours and $ 650 later they sent me down the road in an unsafe vehicle… I doubt master cylinder was ever bad and the only people that could have stripped caliper bleeder screws is them … I called corporate and they are going to call me within 48 hours … Nothing like paying top dollar for hot garbage … Smh

On Friday night, I knew I needed a brake job on my 1991 Volvo. I wasn’t surprised I needed it. The problem was I teach on the SE side of Chicago so getting it done close to home after school was not an option. That’s how I ended up at the Midas on Irving Park on a busy Saturday morning. And I’m so glad I did.
Although the Midas waiting room was packed, Jay at the counter made everything work. Actually, he was an expert at making everyone feel comfortable and welcome. I never thought I would enjoy waiting for my car to be fixed, but I did.
Jay kept me informed on every part of the brake job and explained everything to me. He quickly ordered the parts and had my car ready to be worked on when the parts arrived. Overall, a great experience. I’m glad I listened to my neighbors rather than reading some of the Unilocal reviews before I went!
Another bonus: There’s a great coffee spot called Berrista (chef from Moto) across the street from Midas with yummy sandwiches and free wifi! I’ll be back to both!

If you want to get overcharged and have sloppy work this is the shop for you. I got an exhaust from manifolds back for $ 1200 and they were nice enough to leave my spare tire loose after they lowered it. I was nice to drive around with it swinging back and forth. Thanks guys. Your the best. Suck it.

Had my brakes done and needed to get them done in a rush. The staff was wonderful and my brakes were done within one hour without an appt.
I am a women and do not like to use a bathroom where only men work. This on was different. I could not hold it and was forced to use this one… Boy, was I in for a deal… The washroom was so clean and fancy for a car shop. They had a great coffee stand where you select your own brand of coffee or tea.
I would go back…

I would never bring my car here simply for the fact that these jokers taped a flyer to my front door. I get putting one in the mailbox or a door hanger on the knob, but taping something to my door borders on vandalism. Not a good way to get business.

I googled «oil change» near my job and came up w/​Midas. I went in and received nothing but great customer service. The guy who worked on my car introduced himself and offered to give me a ride to work since it was raining when I dropped my car off-​how many businesses do that?! They called me to let me know that I would need to get my alternator belt changed since it was pretty cracked but they weren’t pushy or sales-​pitchy about it. When I picked up my car the technician explained exactly what he did and that my brakes would need to be changed soon.
I felt very taken care of and will definitely be coming here for any future car maintenance!

I am not sure why there are so many filtered reviews for this place? I guess I can only speak about my experience, but i knew I couldn’t possibly be the only person with something good to say. I have been there when my 2002 Altima started flashing the battery and brake light. Had my vehicle towed into Midas. They serviced my car same day. It ended up being my alternator. I waited at the Starbucks down the street. They are friendly fast and efficient. No one pushing me to buy other services. The place is clean and the workers are friendly and knowledgeable. It’s hard to find a place that you can trust will fix your car right. Thank you Midas for making my car problems as smooth and painless as possible.

«I’m the owner! And I AM the most important person here!»
Living in the area for a while this was my go to oil change place and even some post warranty repairs. Shane was a nice manager who shot it straight. Then the shop was sold I think late 2012. It’s funny how the stigma is that corporations suck and as long as it’s a franchise you have a shot at good service. Well it was a corporate shop with solid service, sold to a franchisee and now has service that I hope can’t get any worse.
Ok let’s not jump on them completely; they did put in a new TV while you wait for them to upsell you on secondary repairs. Since going there under new ownership (I stopped in January) I experience bad oil changes (not actually doing the full 30 pt. check otherwise a faulty windshield wiper would’ve been caught.), terrible waiting time, poor service from start to finish and the most ungrateful owner of any business I’ve met.
The new ownership has two guys to my knowledge. One is a soft spoken guy who has been helpful & nice (too bad he doesn’t run the place). The other is a meat-​head, who aside from caking on the AXE body spray in a small waiting room, has the social skills of a bitter & failed high school football player. When I confronted him on a sub-​standard oil change I was not yelling just frustrated I needed to come back in so soon. Never did he apologize, nor did he even call when they finally finished the corrective work hours later.
So far that’s all stuff I normally would let go but since d-​bag owner decided to verbally dress down my girlfriend and tell her that she was wrong and continuously remain apathetic to a dissatisfied customer I press on. Rightfully agitated, she did say that she’s surprised that he’s acting this way to her since she’s a customer. The genius owner replied with «well, I AM the OWNER! And I’m the most important person here!»
I feel terrible that hard working mechanics are having their livelihoods tied to such an inept leader and owner.
If my car broke down outside this Midas, I’d call the owner over to have him watch me push the car to another shop.
***Here’s the owner’s reply sent to me. Seems like he just wanted to validate my concerns as a customer.
«this is gene the owner of the midas you bashed on Unilocal its a shame that you can Unilocal but when you were at my shop your bitch ass just stood shut and didnt say a word while you let your girlfriend do all the talking i invite you back into my shop and tell me in person how you feel»

if i could give this place a below 0 rating i would! i took my truck to this place because it wouldn’t start (turn over) a week went by with the mechanic scratching his head not knowing how to fix the problem and $ 900 later = new fuel pump, fuel lines, air filter ect, i finally got my truck back only to return a month later with the same problem :-(which they blamed on a supposed other problem why it wouldn’t start again; needless to say the original mechanic who work on my truck was annoyed he had to work on my truck again; and treated me as if i was the problem! really?
STAY AWAY FROM THIS UNPROFFESIONAL PLACE!