Midas

This is by far the worst Midas you want to go to. I set a appointment two days ago for 3pm. I got there at 230 on the day of appointment. the guy at the register had an attitude with me for no apparent reason and didn’t want to honor my appointment. He said that he wasn’t taking me in because he didn’t want to get off late. Keep in mind my appointment was at 3pm and they close at 4PM. The service I wanted we have only taken about 30 minutes. I asked him if there was another Midas nearby he told me to look on the website because he didn’t know the area. Come to find out there was another Midas a block away. They were pretty nice. They also told me that they get a lot of customers from that shop for the same reason. Customer service is very important. If you don’t know how to treat a person you don’t need that job.

Honestly, I received an inflated quote as the other reviews stated here. However, I was able to see through the façade of my auto problems and get what I needed to get done.
I got my simple exhaust work done at another independent shop for a fraction of the Midas price. However, this Midas repaired the more complex problems of my car at a fair price even when it took more effort than they expected.
Why they stuck to their word is a mystery to me but they did; so I will return but be cautious of their inflated prices and ready to haggle (using competition and time as leverage).
Novice Car Flipper…

I was a mystery shopper from 2012 to 2013 for Midas. There are two midas shops on South Stony Island Drive. This one (located on the 7200 S Stony Island block) is 100% a scam. During this time I visited this location two times. Both times they told me I needed ALL of my brakes replaced, including the rotors, plus my battery, which came to over $ 800. No other Midas I visited during this time frame as a mystery shopper found anything wrong with my brakes, including the Midas located just south of this one that I visited LITERALLY THE VERY NEXT DAY. Please, if you need to get work done on your car or an estimate for anything, do NOT go to this Midas. If anything, visit the one a few blocks south of this location on the 7400 block of South Stony Island.

Do NOT come here. I needed a tire change from getting a flat. The tire was ruined and I had to order one. They didnt have the tire in stock and had a tired delivered here. It took almost 4 hrs to get the tire change. I was sitting there forever!!! Wasted my entire day. Its especially upsetting because they told me it would only take 1 hour.

I came in because my vehicle was making a popping sound that I thought might be my transmission knocking, but I wanted to get it checked out. Midas inspected the vehicle and told me assuredly that it was a clogged catalytic converter. Because I work nearly 70 hours per week, I didn’t have time to get a second opinion (you can probably tell where this is going), so I just had them make the repair.
They replaced the converter, charging me a whopping $ 1,300. The car still makes the popping sound, and I am more certain than ever that it was just my transmission all along.
I also asked them to do a brake inspection because the front brakes have starting grinding and I knew I’d need to get them replaced soon. They quoted me over $ 600 for the front and rear pads and rotors, but luckily for me I sensed the scam this place was and told them I would wait to do the brakes. I dropped my car off a place in Pilsen this morning and they happily did the front brakes and rotors for a mere $ 300 (the rear would’ve been much cheaper), and informed me that the rear brakes and rotors look great, and definitely have at least another year of driving in them given my mileage.
I am appalled at the lengths these people went through to overcharge me. As a young woman, I am used to mechanics giving me a long list of everything that’s «wrong» with my car and needs «immediate attention.» But this is by far my worst experience so far, and let me tell you, that is definitely saying something.
At least the guy was friendly as he lied to my face and ripped me off?

This is the place where cars come to die. I have never experienced such poor service. Ever. And, be especially prepared to be taken for a ride (no pun intended) if you are a female customer.

GET NO REPAIRS DONE HERE!!!
So over two visits, this Midas has told me that my car needs $ 4,500.00 worth of repairs. Given the age of the car, I don’t need Kelly Blue Book to tell me that this is over and above what the car is worth. Fortunately they sounded inflated enough to me that I thought I could shop around and get better prices.
Well, it was worse than I even thought. The $ 1,500.00 repair that the serviceman «was just trying to be honest with me» about? Yeah, completely not needed. And even if I did get it done, I was being overcharged almost $ 300.00 for one of the parts that I didn’t need. And the $ 3,000.00 repair I was given an earlier estimate for? One that one, they were charging me almost three times for parts what other garages charge, and again not all of them needed replacement.
In short, their $ 4,500.00 of needed repairs actually translates into $ 700.00 of needed repairs. Oh, yeah, actually it will cost me a little more than that, because the way they installed the muffler was wrong and fixing their screwup is now a necessary repair as well.
They are not interested in fixing your car; they are not trying to be honest with you. They just want to clean out your wallet.