MRI of River North

I cannot say enough nice things about the fine ladies that run this extremely clean and professional office. Jessica, Amanda, and Rebecca are all so patient, personable, caring, humorous, and professional that if I were to open an office myself, I would hire them away and pay them double. I’m just so amazed at the incredibly lovely service that these gals provided. If you need imaging done in a place that is friendly, honest, and impeccable, I refer you to MRI Of River North where these three young women will be your sincere advocate. They couldn’t be better!

Recently fracture my ankle and tore some ligaments, so I was referred by my Doctor at Chicago Podiatric Surgeons to get my MRI done at this location. The staff was very polite and quick to get my paperwork submitted. They have a changing room where you can lock up all your valuables before you head into the imaging room. The staff member gently prepped my ankle into the machine and inserted some sponges for minimal movement while the 20 minute scan proressed. He also gave me a set of headphones to listen to some tunes while the imaging took place; christmas songs obviously! All in all, great experience compared to some of the other MRI scans I’ve done before. Thank you —
Best,
Charlie

Very nice attentive staff. Nice state of the art equipment. Diane scanned my hip nd did a get job. She made me feel very comfortable and relaxed.

They were great! Very nice and helpful. I’d give them the 5^th star if they were free :)

Wow that was easy, I ruptured my facia on Sunday and was able to have an MRI at 9:30 am Monday AM so I had it for my 1:30 drs appt. they gave me the disk there and sent the diagnostic by my appointment time. Thank you for your help today and working so quickly.
The reception are was very nice, no wait and all the staff was increbibally accommodating.
It was a great experience.

I only got as far as speaking with the front desk person over the phone and her attitude was so unwelcoming that things ended there.

I recently suffered a yoga/​running/​off the couch injury in my leg that baffled two doctors. I was finally ordered to have an MRI. My doctor suggested this location for several reasons: they have the best radiologists that write good reports, they give the patient a copy of the disk, and they always have appointments. I was able to make an appointment for the next day. I was made aware of the charging upfront through Unilocaler Dora B. (thank you Dora!). I estimated that it would cost around $ 300, but I was sorely mistaken when the receptionist informed me that it was $ 670.00 AT MY APPOINTMENT. I was in so much pain and so sick of visiting several doctors that I just coughed up the dough and charged it to my emergency credit card. I’ve never had a doctor require that I pay upfront, but again… the pain.
I waited for 37 minutes, which equals one episode of House Hunters and the beginning of Love it or List It. Once you are ready for the MRI, they take you into a room so you can change and give you a key to store your belongings in a locker. The MRI was a nice 45 minutes where I blasted music through the headphones and tried not moving! I got dressed and a staff member handed me my CD immediately. It was that easy.
Three weeks later and I received my EOB from BCBSIL, I wasn’t shocked when I realized I overpaid by $ 50. I immediately called their billing department 972−479−1115 and I was credited within a week.
Moral of the story: You will pay an arm and a LEG for an MRI if you have a high deductible and you will have to pay upfront, but you walk away with a decent MRI image you can keep forever…

I give this place a couple of stars because the place was able to get me in right away and it was clean.
The bad news is, they insist on payment before service. This is one of the only providers I have ever been to that actually does this. They called my insurance and got an estimate of what I would owe and charged my credit card that amount right then and there prior to getting an MRI. I received my EOB from BCBS and it showed that I only owed them half of what I paid. I never received a credit invoice from MRI of RN and it’s over a month later. I called to ask why I haven’t received an invoice with the credit. They said they can mail me a check but it would take 3 – 4 weeks! So they can charge me immediately but don’t issue a refund with the same sense of urgency. I think it’s kind of sad for people who don’t read their EOB’s and don’t get their credit in a timely manner or maybe never get their credit. I actually had to call them otherwise it would’ve been months before I knew I was due hundreds of dollars.

I went and had my first MRI at this place and I’m glad I did. They normally close at 8 but they were nice enough to schedule me for an 8:30 MRI which only took about 15 minutes with Contrast.
The MRI itself wasn’t as bad as people made it out to be. In a way it was sort of relaxing. If you are claustrophobic then close your eyes as soon as you lay down and don’t open them until its over, but if you keep your eyes open they have a viewfinder that lets you look at the nurse in the control room the whole time and you can even see your feet. Kinda cool… They give you headphones and play music if you’d like. The sounds that the magnets made never got unbearable… If anything, you might think Scrillex got his inspiration from an MRI…
Great place for a first-​time MRI.

This MRI Center is fantastic. The facilities are clean, they offer convenient appointment times, and the staff is super friendly. You get your results immediately, and they even offer free parking. Also, the staff is outgoing and super helpful with billing and insurance issues (especially Ashley, who goes above and beyond). If you are (un)fortunate enough to be in need of an MRI in the city, this is the place to go!

I can’t begin to describe how much I hate MRI’s, or «shooting the tube.»
BUT
I have to say, the staff makes this really tortuous experience easier to bear. I had to wait an hour for my appointment, but they did try to call me to let me know (I just missed the call). They dealt with my insurance, were pleasant, the person who had to do the IV/​test was gentle and patient (as I am VERY claustrophobic).
This was my 3^rd appointment at least at this location and I have never had any problems or complaints. Would highly recommend.

If you’re reading this review, I feel for you because you need an MRI and that sucks. The good news is MRI of River North does a great job so that’s one less thing to worry about.
As an independent MRI office, they charge significantly less than what a hospital would. The location is convenient, the office itself clean and well maintained. They are big fans of the Sox and Blackhawks and the autographed photos and memorabilia throughout the office indicate that the players may likely be clients.
I was able to get a same day appointment. They have changing rooms where you can leave your items behind in a secure area. Natalie was my technician and she was upbeat and pleasant. The MRI itself took about 35 minutes. I left the office with a cd of images in my hand and reassurance that everything would be forwarded to my Orthopedic doctor which it was.

I hate this place because the MRI results say that I have a stress fracture and can’t run for two months. FML.
But I can’t rate them on that.
Scheduling was a breeze – they were able to fit me in the next day. The facility and the staff themselves are great. It’s clean, new, and they have TVs and magazines galore as you wait. Since you can’t bring anything remotely metal-​like into the room, they have locked rooms for you to store your stuff (and you keep the key). The staff is super friendly and explain the procedure to newbies like me in detail. They give you earplugs for the noise (and yes, it’s incredibly noisy in the oddest ways).
Maybe it was the magnetic field or me being super exhausted, but I fell asleep despite the godawful noise.
Free parking if needed.

The 4 stars is for the facility only. If I had to give stars for the actual MRI, it would be zero. Who wants to hear jackhammering in one’s head for an hour? Yeah, me neither.
Anyway, the staff was friendly; they saw me at my appointed time. The magazines weren’t too ancient, and they offer free parking.
If you are forced to get an MRI, then MRI of River North is as good as any out there, I’d venture to say.
But I really, really hope you don’t have to get one, ‘cos they aren’t fun. At all.
I’d rather get 1000 pap smears than ever have another MRI.