Napa Near West Auto Parts

Great place. Mercedes broke down on a recent trip to Chicago. They have the parts we needed and we fixed it in their driveway Great bunch of guys! Special thanks to Jason Garcia.

They are so amazingly helpful here. I’ve saved hundreds getting little fixes here rather than the dealership.

This Napa is amazing! Last night while trying to escape Blackhawks insanity (CHAMPS BABY!!!) I found myself with 2 dead headlamps on my Honda civic. I called right away this morning and they told me to come on up. Right away when I arrived several gentleman were willing to help. They came out to my car to determine if my lightbulbs were the issue, or a fuse. No pushy salesman stuff going on which was nice. And they were all very polite. They replaced both my headlamps quickly and had me driving off in about 15 minutes! No complaints or groans about having to install a product! It was great service! I’ll definitely be coming back anytime I have something needed for my car!

Instructions for Ladies: 11 Steps to Winterize Your Motorcycle!
1. Head to a nearby auto parts store.
2. Walk through the door.
3. Visibly disregard the sales guy’s «Helloooooooooo, beautiful… heh heh.» from across the store and behind the counter.
4. Look at products.
5. Hear, but do not turn when sales guy follows up with «YOU LOOKIN’ FOR LOVE?»
6. Respond, «No. I’m looking for fuel stabilizer.»
7. Do not settle for store brand when offered.
8. Ask about batteries and trickle chargers to further kill «mood.»
9. Leave without purchasing anything. Even the trickle charger they have in stock.
10. Return home and purchase items online.
11. Winterize!

These guys are great! I was having trouble starting my car and I was ready to get a tow truck to take it to them, but they instead gave me some steps on how to fix it over the phone. When those didn’t work, they actually sent their mechanic to my house to help. It was above and beyond what I was expecting. I’ll continue to go to them. Thanks Guys at Napa Auto!

I swung in here to get an emergency oil change (I had put it off for way, way too long). They charged me only $ 15 for labor, and the total came to $ 37 when all was said and done. Fair deal, I think (but what the heck do I know?) The only reason I say 2 stars is because they didn’t reset the little warning light in my car that says «change oil» as other places have done for me in the past, nor did they include a little sticker on my windshield that tells me when I need another oil change. The men who run this shop are very nice, but I just wish they had included at least one of the other so dumb people like me could keep better track of when they need to make a return visit for maintenance!

Screw going to the dealership for random car parts… Napa is where it’s at!
I ventured to Napa Auto Parts today to replace the antenna and some lug nut covers that some hoodlum had recently stolen off my car. I called the dealership, who quoted me $ 26 for the antenna and $ 6 each for the plastic lug nut covers. Pfft. I took it to Napa for some quick service on the cheap. At $ 9.99 for the antenna and about $ 2.50 a pop for the lug nut covers, the prices are fantastic.
The guy who assisted me was very nice, but I can’t tell if it was because he was a little sweet on me (lots of «mi amors» and «sweethearts») or if they really care about their customers, but either way this guy installed my antenna AND fit the lug nuts caps on for me. Well, that was after he told me I owed him a date, but that’s neither here nor there…

Went here for some screws for my scooter… and a universal front license plate bracket for a car.
There were 3 people shopping in the store and 4 workers, but everyone was very busy… the guy who tried to initially help me was on the phone with someone trying to find out if a certain part was right, then helping me at the same time… At first it appeared to be a disaster…
He assigned 2 of the others to find the screws I needed. They quickly did…
Then they got the bracket I needed… I asked a few questions about how to install it, they answered all… He said if I had any trouble to just drive the car in and he’d do it real quick. I didn’t need to, it was fairly easy.
They seemed to have pretty decent service here. I was worried the bracket I wanted would be overpriced and I’d find it cheaper online, but the price they charged was less $ than I’d get it for online after shipping. I’m not sure I’d go in here for any major parts without knowing what I needed and without knowing what the price should be… but at the same time I don’t think they would purposely gouge someone.