Nest Furniture

Ordered a $ 500 table to be delivered in Cleveland. Have been lied to and given the run around for 1 week now. I was told that they had sent the table to R&L shipping twice. The shipping company has no record of it. When pressed the employees just lie or tell you someone else is handling it or try to tell you the owner will contact you. The owner has failed to return 2 emails thus far.
We are contacting the BBB and reversing the charges through our bank. I will be putting this review on their new location as well.
I would avoid doing business with these people at all costs.

Over THREE MONTHS AGO, I paid in full for a floor model bed from Nest, plus the $ 300 delivery fee to Indiana. It did not need to be ordered, as it was obviously in stock, yet I still have not received it! They have had thousands of dollars of my money for 3+ months and provided me with nothing but lies about false delivery dates and delivery companies who they claim will contact me but never do. So… FRAUD and THEFT, basically. They refuse to answer either of their phone lines or return messages. Worst consumer experience I have ever had. Complete NIGHTMARE. The BBB has been notified. Buyer Beware!

No wonder they closed. Everything was insanely expensive even when they were «on sale.»

We were supposed to have a piece delivered yesterday. It never arrived and nobody at nest has been answering the phone.
We just walked over there and the guy at the register was a total dick when we asked about the chair and he also had no idea how to find our order.
Anyway, it’s a total shitshow over there… be warned.

There is no doubt the furniture and pieces are unique and beautiful, and I bought quite a few pieces from them. Despite that fact, I can’t justify supporting a business that probably pays pennies for these pieces in very poor areas of Asia, and then marks it up for customers in the US who are willing to pay. The owner is attentive in person, but very poor at returning calls or if you have issues.

My wife and I purchased a small dining room table for our kitchen earlier this year. The table is attractive, amazingly solid, heavy, and seems to be very durable. There are some cracks but that seems more the nature of the wood than an actual defect and I suspect we’ll enjoy it for years to come. I’d give a higher star rating except for the poor qualify of service. The day we brought it home, I noticed that one of the table legs was wobbly and I discovered that it was missing a bolt. So I called Nest and the sales rep said she would have one mailed out right away. It didn’t come so I called again at the end of the week. She said it was mailed out on Thursday so I confirmed my address and waited. I called again when a week had passed and no bolt. I tried matching the screw bolt at Home Depot but its a unique style that they didn’t carry. So I called the owner, who was very receptive and promised to get a bolt out right away… More waiting and more calls and I eventually got the bolt in the mail about 5 weeks after I had purchased the product. In the end, very satisfied with the table … just wished their level of service matched the quality of the product.

I have mixed feelings about this business. It’s such a fascinating small business, and the owner is a charismatic entrepreneur who offers great background about each piece of furniture he sells. The eclectic mix offers a customer the ability to step outside of the «corporatization» of furniture from Crate & Barrel, West Elm, Room & Board and Restoration Hardware (and IKEA). Let’s be honest — everything from those stores all looks the same. There really is no store quite like Nest, the selection offered is truly unique (I can only think of ABC Furniture in Manhattan as remotely similar). I felt (self-​imposed) pressure to purchase a piece because I knew it was unlikely I would find it again if someone else purchased it.
It’s fantastic the business has grown and been a success. I couldn’t be happier for Mike and wish him continued prosperity.
But I have complex feelings about yuppies effectively paying a 50−100x markup on imported furniture from very poor parts of Asia b/​c it gives the yuppies that ‘exotic’ flair to their living rooms. Though, when you think about it, all that Crate & Barrel furniture is also assembled in China paying dirt-​poor wages…
Either way, we’ve purchased a couple of pieces here that we love… and look lovely next to our Home Decorators sofa, chairs & Room & Board lamps… I’d rather support a small business vs a large corporation so we’ll continue to be patrons here.

5 stars hands down. Great quality and great prices. Also, similar styles you will see at other pricier places in Chicago. The owner is hands on and they are willing to customize furniture at no addition cost– they customized a bar for us (lights, racks, etc), as well as a desk. Friends rave about the furniture when they come to visit. Nest goes above and beyond — they even matched the stain on the bar to stand alone wine racks we purchased from another store.

What a unique place! I wish I would have found it sooner! Not only do they fill the store with frequent new shipments of interesting pieces from India, China, Scandanavia, Indonesia, etc, but they will transform any piece into exactly what you need! I was searching for a new liquor bar/​cabinet at typical stores… and I was very disappointed in the quality UNTIL I stumbled upon Nest! Mike did an impressive job transforming the piece I loved into a liquor cabinet. He sat down with me to decide the ideal height of the shelves, amount if space for bottles, and appropriate size for the 2 rows of unique wine glass slots. I did not mind that the work took longer than planned, as he wanted to add more of the dimmer switches when he was not pleased with the final result. He would not rest until it met his standards. It was a breath of fresh air to find someone who had such passion for his work! I hope to furnish the remainder of my house with his pieces.

Nest is a beautiful store. Each piece is unique, and Mike is able to provide such great background info of where it came from/​refinishing/​etc.
I bought a small armoire as an accent piece for my bedroom and I couldn’t be happier. Mike was so nice to work with at the time of purchase, and the delivery was quick and easy.
If you are looking for interesting, unique furniture and friendly, helpful, un-​pushy salespersons — check out Nest! If (when) I am able to get a bigger place, I will definitely be back for additional pieces!

Man, this store deserves a little love. My boyfriend and I had been shopping for an accent or side chair for a month or two and couldn’t quite find anything either of us could agree on. It was too expensive or it wasn’t comfortable enough, pretty enough, etc. We walked in here randomly after the driving range and found a chair we really liked… discussed it for ten minutes and bought it. The owner… can’t remember his name, was super nice and friendly but not overbearing or in your o face. He agreed to reduce the delivery… I think we paid 40 bucks maybe? It was a few months ago, but I didn’t find it high. Said if we didn’t like the chair once in our apartment, they’d take it back and give us a refund which we thought was a nice option. They have a lot of cool Asian inspired, but modern, sort of rustic looking pieces. They also have some modern staple pieces. I’d say mostly their tables or dressers have the rustic vibe. Our chair is stuffed with goose down, modern looking and very comfy! Way better than Crate and Barrel or Room and Board for about half the price… think we paid…650−750 for it and it’s held up well so far.

I was in Chicago visiting a friend and stumbled across this store. What a find! This little shop is absolutely adorable! What a beautiful selection of modern and antique furniture! Absolutely loved the boat bookcase!

Actual text I sent to my realtor upon leaving Nest Furniture for the first time: «I want one of everything in there. I think I’m gonna need a bigger boat.»
Ok, so I’ve been a homeowner for almost 4 months now, and let’s just say the decorating process is going… slow. Very slow. Sure, I’ve been busy, but it’s also because I’m still deciding what direction I want to take my new space.
One visit to Nest about a week after they opened and a lot of those questions were answered. Their pieces are unique, and if you don’t want your space to look like a chain-​retailer-​catalog, come here. They take old pieces and put a modern twist on them. Examples: church altars turned into tables. Wall frames from China turned into wall art. Everything in here just made me happy and I found so many pieces in here that I loved, I just had to figure out where to start.
So I started with a coffee table. My dilemma was I needed a small coffee table due to my monster couch, and I shared this with Mike, the owner. His solution: a beautiful side table I found could be cut down to coffee table height. Yes. Genius.
He encouraged me to go home with the measurements and take masking tape and mark the floor to make sure the size would work. It did, and a week later I was back paying for the table. Note — the prices are not heart attack inducing, as I feared they would be prior to coming here. They’re totally reasonable for the quality of the work, and I’d much rather spend money at a local business than a chain.
I picked up the table on Friday (they do offer delivery, FYI), and I couldn’t be happier with it. It’s the perfect height, color, and size, and it just works with my space perfectly. Happy happy happy.
On my first visit Mike gave me some great advice regarding decorating: take your time. I will be taking my time, but it will be hard with so many great pieces I love in here. I’m already thinking of coming back for some wall art I fell in love with, and there’s a bed I’m lusting after. Sure, I just redid my bedroom about 2 years ago, but who cares? This bed is BETTER.
If you’re in need of some beautiful pieces for your home, get to Nest. Mike is great to work with, and you’ll be pleased as punch you stopped in.