North Center Animal Hospital

My dogs have been going to North Center Vet Clinic for several years. I have always been impressed with the level of care my pets have recieved. The Veterinarians and staff are friendly and professional. The Veterinarians go into a detail description of the disease, illness, or injury you pet may have, treatment options, and cost of each option. I have never felt pressured to to pick a treatment option that is beyond what I can afford. Recently I had to have my beloved 18 year old dog euthanized. The staff were amazing. I felt so much empathy and support from everyone at the clinic. Dr Elwood was so kind and gentle with my dog. She did not rush me but gave me time to hold my dog to say goodbye. The next week I receive a card with hand written messages from Dr Elwood and Dr Burkhart. I felt my dog was treated with dignity and respect. I highly recommend North Center Vet Clinic.

I can’t put into words how nice everyone is here.
My dog had a little episode while I was out of town so of course I called North Center to see what I should do. Everyone I talked to was so incredibly nice and patient. They answered all of my questions (no matter how dumb they were & no matter how many times I called), never rushed me off the phone and calmed me down tremendously. Kudos to the staff. You guys are AWESOME!
If you are looking for a Veterinarian. this is hands down the best Vet’s office I have ever been to.

I’ve been bringing my cat here for over a decade and now my rescue pup as well. Amazing doctors, great staff, open on Saturdays, and great pricing for visits and medications.

Over the last few years, I’ve been to multiple vets in the Lakeview/​North Center/​Lincoln Square area, trying to find a good vet who could help solve a recurring problem with my pup, and not gouge me in the process with high fees and unnecessary tests. North Center Animal Hospital and Dr. Burkhart are absolutely amazing. She and all of the staff are so kind and caring and just lovely people. My first visit there she actually spent about 20 minutes or so just talking to me and, in the process, getting to know my dog, which helped immensely in helping diagnose and treat her. Thank you so much, North Center Animal Hospital for all that you do.

I have used North Center for almost thirty years for my two dogs, Leah and Tica, they were both unwanted mutts from lost homes and Drs and staff at North Center treated them with diligent and constant care. A few weeks ago they helped me make the hard decision for my very sick dog of 17 years. Leah. They walk beside me through out this difficult time. Today Dr. Heinbuch sent me a sympathy card with Leah’s paw print. The sensitivity at North Center is unparalleled and the care nonpareil. You owe it to your pet.

The staff here is wonderful. Sometimes you can just tell when people are Animal People, and when they’re Slightly Burned Out Professionals Doing Their Jobs. Both are capable, but for my ferret and aging dog, I definitely want the people caring for them to be as much of a geek about them as I am. I’ve never had to wait too long for an appointment, they return phone calls promptly, and the lobby is always very clean and animal-​friendly. When considering treatment options for my ferret’s tumor, the doctor gave me several options and helped me make the best decision for my ferret’s age, the type of tumor, and our finances. As someone who also works in the medical field, I appreciate outside-​the-​box thinking when it comes to treatment options. Two months later the tumor is gone and the little monster is more energetic than ever. I also really appreciated that the doctor took the time to give me some tips for enrichment toys for the ferret — little things like that show that she really cares about his well-​being, not just his physical health. Highly recommend.

I’ve been taking my dog here for the past year and have always had a good experience! Dr. Castillo is so nice to me and my dog, and any time that I have had extra questions, he would bring in a specialist just to talk to me rather than hurry me out the door.
He always gives my dog lots of love and encouragement along with a few treats! The rest of the staff is always friendly toward my dog and makes us feel very welcome.
Most recently my dog had a seizure in the middle of the night and I was TERRIFIED! I called to set up an appointment, but Dr. Castillo called me back to check on my dog’s symptoms to decide if he needed to come in immediately or if he would be fine without an appointment. They didn’t plan to charge me for no reason. But I opted for the blood work, and they got me in that day for an appointment and took very good care of my little man.
So happy with this vet!

I’ve never had a bad experience at NCAH. Their hours make it easy to get my pup in, and the vets are extremely compassionate and knowledgeable. Dr. Burkhart and Dr. Heinbuch have been wonderful for my pup’s yearly check-​ups and vaccinations; however, my most-​recent experience was with Dr. Ellwood. I brought my furry baby in to get a bump checked out, and she told us that she would need surgery to remove it. It was a stressful, scary time, but Dr. Ellwood was sympathetic and so loving to my pup. She was truly supportive every step of the way. Thankfully, she was able to excise the entire tumor and thoroughly explained everything (from the procedure to a break-​down of the costs involved and post-​op care) both pre– and post-​surgery. She even called to check-​up on my baby. I cannot speak highly enough of Dr. Ellwood. I will continue to go to NCAH for the outstanding service and compassionate care– I wouldn’t trust anyone more with my dog. Highly, highly recommended to all pet-​owners.

They we’re beyond helpful! When my cat had an emergency, they got me in right away and took the best care of her. I would highly recommend that you bring your animals here! Wonderful vet office. Everyone was so nice and caring. (also it was less expensive than I was anticipating, which let’s be real, you can’t beat that)

Amazing staff! I’ve been going here for years, and am always happy with them. Today, they did surgery on my dog. Not only did they take impeccable care of my 14 yr old baby, they took care of me as well. The doctors were beyond patient and kind in answering all my questions… repeatedly (since I called every time a new one popped up). Special thanks to Dr. Heinbuch and Dr. Burkhart!!!
The reception staff is also awesome! They were more than willing to answer my questions and track the Dr’s down for even more questions. A couple weeks ago, Bri personally followed up with me to check on a dog I found that I brought in to check for a micro-​chip. I’m thoroughly impressed with my experiences here!

I can not Thank You enough Dr Heinbuch. You are a life saver. Thank you from the bottom of my heart. I will never use another vet. Your dedication is remarkable and anyone who is lucky enough to have you as a vet is blessed.

Amazing Staff.
They are extremely thorough. I had no doubt that they sincerely care for the animals and people that are their clients.
Wait times are minimal.
I adore Bri and Dr. Heinbach!

I can’t say enough good things about NCAH. They truly care about your pet and the vets take as much time as needed to go over your pet’s history and medical needs. I’ve never felt rushed or ignored. They don’t push exams or further treatment that is not necessary just to make extra money.
I’ve had two cats — one who died quickly and unexpectedly of cancer at the age of nine. I loved him so much and would have done anything to make him better. After having an AWFUL experience and lack of knowledgeable staff at Cat Hospital of Chicago, a friend of mine recommended NCAH. Although they couldn’t save my kitty, they came up with a plan of attack and kept me from feeling completely helpless. I am forever grateful — especially to Dr. Burkhardt, who is truly one in a million. We now have another cat who is healthy and happy. Going in for his yearly exam is truly a pleasure, thanks to everyone at NCAH.

GO SEE DR. BURKHART! She truly cares for animals and is extremely wise in her field. She’s caught certain things that other vets have not caught with my little guy. Your pets are in good hands with her.

This place is great!!! We did not have a local Vet and ever since we went there 3 months ago, it’s our place NOW!
Really nice and can’t say enough about this place.

I did my research when I moved to the city and wanted to find a vet that was local and accepted CareCredit as a form of payment. I ended up here at NCAH after reading some reviews and I will never go back on this decision. I’ve been going to NCAH for a couple years now for regular check-​ups, meds and travel certificates. They have truly been amazing and I couldn’t ask for a better group of staff and doctors to trust with my lil’ one. My 3 year old Boston Terrier regularly sees Dr. Castillo, but we have seen Dr. Locher and Dr. Burkhart as well and they have all been the most compassionate, knowledgeable and trustworthy doctors around.
From the moment my dog walks in, the office staff and techs know who it is before they even see me. I’m sure they look at their calendar of appointments for the day so they know who to expect, but I rarely have to check in with the front desk, they hear my dog and all her crazy energy, see her comical face and say, «Is that LuLu?!» and I take a seat in the waiting area. It’s that type of individual attention that keeps us coming back. They treat all their animals as if it was their own and they’re never too busy to give some belly rubs and get some licks.
I’ve only ever had an emergency visit to their clinic once and with a simple phone call, I was able to let them know I was on my way. As busy as it was on that way, they cleared a time spot for us and made everything all better. I can also recall another time that my dog accidentally got to her allergy pill bottle and I was able to speak to Dr. Castillo and he told me everything would be alright.
The staff has great communication as I have set appointments up via email in the past, they always make follow-​up calls to talk about test results or just to check up on the fur babies.
Highly recommend, I’d give 100 stars if I could, but 5 will do.

I have been taking my furry friends to this hospital for over 20 years. If I’m in Chicago, it’s the only place I’ll take my dog. When you find something that works, why change?
Dr. Rob Castillo does an amazing job. He has always treated my pet’s like they were his own. He has a honest, straight forward approach that I really like.
Have you ever worked with a Veterinarian that doesn’t like animals? I have. It makes you wonder why they went through eight years of school to work a job they hate. When you deal with Dr. Castillo you will be working with a top-​notch Veterinarian who really enjoys his work. He’s not afraid to interact with your pet on a personal level, not just as a Veterinarian, but as a person who really likes dogs. His approach really works. Duke actually enjoys going to the Vet.
North Center’s rates are quite reasonable. They try to make caring for your pet as affordable as possible. They give you the best care possible without putting too big of a dent in your wallet.
Here’s the bottom line: If you looking place that really takes pride in the care they provide at a reasonable price. Give North Center animal hospital a call and set an appointment with Dr. Castillo. Your pet will receive top notch care from a capable and compassionate staff that has your pet’s best interests at heart. I highly recommend this Animal Hospital. Yes folks. It’s that good.

We’ve brought our dog here since we got her about a year ago. We have always been treated with kindness and respect, and I would recommend this practice to anyone.
Scheduling an appointment is very easy and their hours are very accommodating to those who work long hours. They are open M, T, Th, F until 7pm, W until 5 and Saturdays 7am-​noon. I have always been able to get her in when needed, including a same day appointment yesterday because my dog was sick.
They fully answer any questions you have and really take their time with you. The vets are very approachable and make themselves available to you. Just yesterday, I called with a question and the vet tech immediately put me through to the vet who had seen my dog earlier in the day. She gave a quick recap of what happened during the appointment (my husband took the dog in), and laid out the treatment plan. There had been a mention of taking an x-​ray, and when I asked her about it, she told me that at this point, because the dog was doing better, she didn’t see the need to waste money on an x-​ray, and she’d only order one if the dog didn’t continue to improve.
I really appreciated the vet taking my call right away and trying to avoid unnecessary tests. Plus, the vet techs are really nice and you can tell how much they love working with animals.
I would recommend this clinic to any animal owner.

I’m very picking about what Doctor I see for myself, so that also goes for my animals too. As long as I have ever owned a pet I have always went to North Center Amimal Hospital. Dr. Castillo IS THE BEST! He is gentle, kind, & playful with your pet & always gives your dog some loveSSSSSSSSS & a treat! LOL. (Very nice guy.) Aminals LOVE him!
Dr. Castillo take’s the time to explain things to any questions or concerns you may have. He is also VERY good at getting back to you when you call. Not only that but everyone is nice there, this is why I have been going to this vet for more then 10 years.
Thanks North Center Animal Hospital, Dr. Castillo and sean.

Meow… big long haired cat brought me to this place for a checkup. There is plenty of street parking on Addison and a 30 minute loading zone right outside the hospital. The receptionist was nice and friendly as we checked in. She asked for my previous medical records and stool sample. I’m glad I pooped earlier today!
The waiting area was clean and offered enough space so I don’t have to sit next to big dogs that want to eat me. There was someone there waiting for his dog because it pooped on itself and was being washed. Haha. Silly dog!
The doctor was gentle with me and talked to me like he really cared about my health. Then he started groping me and looking in my ears! He could have at least given me some cat nip first. *humph* The vaccines hurt and they had to hold me down. I’m a pretty tough cat, but they outnumbered me. I was mad at big cat for a while, but I forgave her after a tasty treat.
BILL
Exam…$ 57
Rabies Vaccine…$ 37
FVRCP Vaccine…$ 32
Stool Examination…$ 28
*lick*
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