Office Depot

The print center loves to take their sweet time on one task when multiple people are waiting in line and on the phone. Multi-​tasking is non-​existent. Picking up a prepaid printing job takes at least 10 minutes before they acknowledge that you are in the line.

They always seems to have what I need. Broke my mouse needed a quick replacement in and out. Prices seem to match what is online. The high rating is mostly due to the fact I’m amazed they are still around.

I love the fact that it’s so convenient. It also has great parking. The only thing I really don’t like about most office supply store’s especially this one, is that in the print department you either get someone that can help you or you don’t.
The poor girl that was helping me today was not able to finish my items because she was not trained properly. The supervisor Danielle was working on other orders but did not offer to help her. I can understand that they get busy at times. But if there are customers in the store waiting, that should be top priority. She really looked as if she didn’t care. And left the other girl like a deer in headlights.

Loving that a guy greeted me at the entrance so I could ask where the shredding service was and he pointed me directly there. (Love dodging that frustration of finding something) THEN he had also radioed to the person at the print counter that I was for shredding so she greeted me right away and knew what I needed. Time saver!
Unfortunately I had shredding at Office Max/​Depot. It’s always a painful process. What is good and bad about this one is that the shredder here is onsite so you have to wait while they do batch by batch. Other places just shove into a locked trash bin, which doesn’t seem secure to me at all. So pick your battles.
Anyway, location is superb so I would come back! Lots selection without being a huge store so you can find things quickly. And free parking :)

Taking a moment this busy Monday morning to thank Robert for always delivering impeccably professional and efficient service :)

This location is really close to my work and I’ve been before with great service (just had to get an excel sheet printed on a large 11×17 piece of paper) the first time the girl was so helpful and printed multiple times to make sure everything was right and only charges me for one sheet– she was great. However, most recently I went in for the same reason to get one sheet printed. The store closed in 5 min and I told the girl (a different employee from last time) it was just one sheet it would be fast) she was like «I don’t know if you will have time we close in 5 min» .“actually 4″ literally counting down. Are you kidding me. I know we all want to get out of work on time, I know I do. But wow. Please give your employees some customer service training. I never got the piece paper because she was rushing me and wouldn’t help me with anything. You work in the print shop area isn’t that your job to know how to print something?
I went from feeling like I could really count on this store when my printer crapped out and for bigger things I needed printed to being completely blown away from lack if customer service. I will never be returning to this store all thanks to one employee who cares more about her own time then doing a good job at work.

Randel the customer experience manager helped my sister and I print her wedding programs and he was SO helpful and willing to work with us. He helped us adjust the files so they would look the best on the paper and offered us folding and cutting services. Thank you Randel!!!

I’m sitting in the parking as I write this review. The hours listed say OPEN at 7a Listed on Unilocal it says ‘open’. I attempt to enter but the doors are locked! I look at the door… open at 9a. This is irritating!

Why are there so many people working here??? I mean there are so many employees walking around and even though i like being offered help, it got a little annoying after the 5^th time.
i went for a calendar. i was directed to the calendar section and found what i needed. i also wanted to get a case and screen cover for my tablet, but they were all out.
parking is on the street and is paid parking… is there a lot? i don’t know.
the cashier was extremely friendly and made me smile.

As far as office depot’s go this one is ok. It’s not the nicest one on the inside I have ever been to on the inside but the staff is friendly and it’s convenient to city center. The bonus is that there is lots of free parking so it’s easy to get in and out of.

Every once in awhile a location of a large chain comes along and totally proves my stereotype wrong. This Office Depot happens to be a prime example. Their print center is normally about as helpful to me as my banks automated customer service system, but nay… not here.
The ratio of staff to customers is totally in favor of the consumer making it extremely easy to get in and get out with what you need. Friendly, fast, and exactly what you’d expect when you’re just trying to get some quick sh** printed.
Compared to every other Office Depot I’ve ever been to this one has to be the best.

Great customer service!
I needed a specific item in a pinch, and since it was for work I had a strict budget. I was striking out when Martin helped me find the odd quantity I needed, in a quality product, and they worked it out so my total bill was the same price!
Staff is helpful and knowledgeable, and I got what I needed quickly. Office Depot trip a success.

I found Office Depot to be a bit more expense than discount stores, but some itmes when they have a sale are way less expensive. I like the fact the parking lot is large and convincement – no charge.
Their store manager, Sue is one of the most attentive and solution mind manager that there is out there.
My last Lap top purchase Rob Aranda was extremely knowledge. He listened to my needs and didn’t try to push me into a more expense LT. I highly recommend asking for him for your electronic purchased.

Always helpful and prices aren’t too crazy. Staff well educated and knows there stuff

Yes I can’t believe I am Unilocaling for Office Depot, but I needed colored posters blown up and I needed them the same day. I immediately went to Kinkos only to find 3 colored posters would cost be about $ 60. And they couldn’t do it at that Kinkos. And it would take 24 hours.
So I went to Office Depot, the girl blew up these posters in a matter of 10 minutes and gave me a 35% coupon. It ended up costing me $ 25. (No tax because it was for my school.) I saved $ 35 and 24 hours by going to Office Depot.

It’s true: This Office Depot is a great option if you’re desperate.
Like, let’s say you have an early morning job interview in the Loop, and it’s past 9 p.m. the night before so all of the office supply stores (save for Kinkos, though they have a very limited offering of office supplies) are closed. This Office Depot opens at 7 a.m., so you can get down there really early, buy what you need and be on your way and in time for your interview.
Yes, the prices at this store are more expensive, but if you’re desperate, at least it’s an option. It’s a pretty large store with a pretty good selection of items, so there’s a good chance you’ll find what you’re looking for there. You might pay a little more, but that’s what you get for waiting till the last minute!

Why do I go here for the over-​priced office supplies and un-​enthusiastic service?
Oh yeah.
’cause I’m desperate.

Store review
Office supplies galore. The name of the store spells it out: a very large office supply store with technology items as well. I have found the staff to be helpful and attentive asking more than once about how they can help you which is suprising given the previous reviews. Possibly one staff member making the store look bad. Otherwise there is technology items like laptops, camera, and computers however you are better off buying elsewere unless there is a good sale going on. All and all it is like any other office depot, just located right off the feeder ramp to the highway
Pros: lots of office supplies, large free parking lot
Cons: some items are more expensive than online stores so do your price checking beforehand
Hidden deals: Sign up online for worklife reward and get 10% back on ink, toner, paper, and copy services. Coupons also in the mail to save off office supplies, however these cannot be used on technology items :(

I was instructed to get $ 1,100 worth of ink cartridges from here today.
Thank you thank you thank you to the very kind employees who not only found my specific office cartridges, but checked and double-​checked that they were the right ones after I warily looked at the grand total.
Other details: huge parking lot and not crowded whatsoever. Love!

It’s really just your typical Office Depot, but oh so much better because:
1) huge parking lot
2) it’s always empty, which means very short (if any) check out lines
3) great customer service. Today I had at least 5 people approach me within minutes to ask if they could help
4) they let me bring my pup inside!
4 stars for that!