Olympia Carpet

Do not bother visiting Olympia Carpet! They could not have been less helpful. The guy I asked for help was useless. The other guy working didn’t bother to get off the personal call he was on at the front desk area. I walked in with pictures of the types of carpet I was looking for and the person I asked could not suggest anywhere to look at samples of what I was trying to order. Instead he suggested I look through all the sample books and wander the warehouse on my own and MAYBE I’d find something similar. I browsed briefly, but most of their selection looks like it’s appropriate for a suburban low-​end office building or a motel.

I rarely write reviews, so this means I’m a happy customer. I came in there last night, 1 hour before closing. I wasn’t sure what to expect as I had mostly been carpet shopping via home depot and lowe’s. WOW– you have to go to Olympia CArpet. They have high-​quality carpets, high-​end carpets at a fraction of the standard prices. I would have spent $ 650 or so at home depot, and ended up getting just what I needed for $ 200. Plus, Victor was very helpful. He explained to me the different piles of carpet and explained how to tell the good quality of backing vs. low quality. I was really impressed– and most of all appreciative of the great attention he gave to me. I am typically an overthinker and it is hard to make decisions. My husband was quite pleased when we walked out of there having purchased what we needed, and the best part is, it will be installed tomorrow! I recommend this place… especially for high-​quality remnants.

I did run into a problem, but Matt and Nicholas were helpful and professional. That’s why I’m giving this business 3 stars. Thank you guys.

The service here is so terrible!!! I was looking at some floor rugs and all of the sudden the lights went out one by. Funny thing was, I could hear someone flipping the switches. I called out «hello?» And there was no response, then I said «Are you closing?» Sure enough it was closing time, but it was so strange how I was never acknowledged when I walked in or when I left. The rugs there were also ugly!

I am very frustrated with this guys. I took my rugs there to be cleaned. After being lied over and over again, going to the store at least 4 times, spending a whole morning at home waiting for them to deliver my rugs, they finally” got them done’. I picked them up from the store and when I got home I realized they were not cleaned. when I went back to the store, they told me they will not give my money back, but I can take the rugs so they can wash them again. do I wanna do that? no. I’d rather call BBB ;)

Sorry I had even thought about this place,
I had taken my rug for Cleaning at this place but realized there are new people running it and was open to giving them a chance. They have had my rug for about 4 months now. I was sent there from Schaumburg twice but the man who was supposed to have my rug ready for pick up had excuses everytime. I was not even given a phone call or a follow up on why my rug was not ready. To this day I still have not picked up my rug. I am going to be reporting this company to the BBB as well and thought maybe all my fellow Unilocalers know about this place. They do have cheap rugs and carpet but Buyer Beware!!! Pick it up yourself and let other PROFESSIONALS do it for you.

Great carpet selection… good prices… not good installation! I would order it and have it delivered but have your own guys do the installation.

This sister location to Olympic carpet on Pulaski offers a large array of area rugs, carpet and other floor coverings. While the area rugs weren’t the cheapest I’ve seen, the quality of the products was far better. We settled on an area rug that measured almost 6×9 for just over $ 200. Service was very friendly, however it helped to be proactive and ask questions rather expect to be pestered. This carpet really brings the room together and feels so plushy and luxurious under my feet. We celebrated our new purchase by watching the Big Lebowski. I only
hope that nobody comes to take a whiz on this thing.

Alas, Olympic, you were doing so well. Your friendly employee, Tim, helped us pick out the perfect carpet for our basement den. It was available, and affordable. It would be delivered within a week.
Then it all went south. The two workers who did the installation left the old, rolled up carpet and padding that used to be there in a big pile in my back yard. Now, two months later, they are big soggy piles. Several calls to Tim haven’t gotten us anywhere. Beware!