One Lucky Puppy

Never again!!!

Horrible! After dropping my dog off at 10am on a Saturday, I was told they would be staying open late because they were very busy. After not receiving a phone call at all, I drove up there & sat in my car & decided to call & see if my dog was ready. They told me she would be ready in 20 minutes. After I let them know I was outside they told me to come in because they had to talk to me. I went in, they pulled me to the back & asked «is this your dog?». After telling them no they just said «okay». I then asked where my dog was & the ignorant young lady at the counter said «she’s not here». I asked where she was & she ignored me & began to talk to other customers as they were walking in. Turns out, after ten hours of my dog being there, not only did they NOT bathe or groom her, but they gave her away to someone else. They told me that some lady came in to pick up her dog because it was taking too long, but instead they gave her my dog «on accident». The idiot lady didn’t even realize that she took the wrong dog. The lady who had my dog was contacted & brought back my baby after another hour. & to top off the fury, that lady got her dog groomed free of charge, & I was told that if I wanted my dog groomed I would have to come back tomorrow AND pay for the services. These people are horrible, & they don’t deserve to be in business. They don’t even deserve this one star. Smh. Horrible family business. They should try taking up a new trade because of i would’ve never got my dog back (whom just had puppies a few weeks ago) I would’ve sued them & took the little money that they do make. I mean come on. How do you mix up a Maltese puppy with an eight year old schnauzer whom just given birth.

This place it’s so unprofessional, they don’t even deserve this one star I had to give them. When it was time to pick up my puppy the man over the phone said I will be charge $ 20.00 extra if I didn’t go at the same moment. When I picked up my puppy he came from the back and literally threw my puppy on the floor and started charging me the service that my husband had already paid for. These people are so rude and disrespectful. They have no way to treat their customers and leaves me wondering how they treat the pets by the way that my pet was thrown on the floor. IF YOU LOVE YOUR PET DONT LEAVE THEM IN HANDS OF THESE PEOPLE! ! !

I purchased my poodle puppy here in March. From the moment I brought the little guy home he has since went on his puppy pad. I have had no problems with him since I have gotten him. They gave me a free grooming and 1 vet visit. He is microchipped as well. I am happy I got my little guy because he loves and is loved by everyone that meets him.

My niece just got a dog from here over the weekend. She paid 400.00 for a very adorable Maltese that is appx. 5 months old. She just took it for a Vet appointment to find out this poor little puppy had a double ear infection, only 2 toes on her back paw and a dislocated jaw. It needs 1000.00 dental surgery done because every time this little dog bites down its tearing into her gum. When she called a gentleman at this location her argued with her saying she cant have her money back but could finally after many calls could return the dog and get another one. She stated that she was going to dispute it on her credit card and this gentleman told her she will have to return this dog. With hearing all the defects on this poor little dog she definitely doesn’t want another one from this place who sounds like a lot of inbreeding from whatever puppy mill they use. Why on earth would she give a helpless dog back to these people who treat these animals like a article of clothing you can just exchange in for a new one. Just imagine how the other dogs are, this dog has birth defects, double ear infections, my god how painful. This place I would never recommend to my worse neighbor. DO NOT GET ANY ANIMALS FROM THIS PLACE, THEN THEIR ANSWER IS FINE BRING THE DOG BACK AND GET ANOTHER. AFTER PAYING FOR A 300 VET BILL AND BONDING WITH THE SWEET ANIMAL, WHERE IS PETA AND AS PA, I THINK ITS THE NEXT LETTER I WRITE…

I stopped by one day. stored smelled bad, some dogs was looking sick.
After I asked where they come from, spanic lady informed me that they come from puppy farms. go figure!