Oscar Isberian Rugs

A couple of years ago, I had hard wood floors installed in my home. I then went looking for rugs. I first went to the Oscar Isberian store in Highland Park, and walked out very angry. The sleazoid salesman (the man had longish grey hair slicked back, had sunglasses on, and had his shirt open almost to the navel. All he was missing was a leisure suit from the 70s and a bunch of gold chains to complete the ensemble) was so rude to me.
I had gone online looking at rugs from their company, and wrote down some of the sku numbers. He looked at the sku numbers and the names of the rugs and said there was nothing he could do for me since «obviously» I was looking for cheap rugs. In other words, if I didn’t have $ 10,000 or more to spend, I was «obviously» wasting his time. I wound up going to Olson Rugs instead and purchased three rugs from them. A wool floor model, and two synthetic rugs.
However, there was still a rug I’d seen online from Oscar Isberian which I couldn’t get out of my mind, and hadn’t been able to find anywhere else. It took me an additional few weeks to call the online side of this company and speak to someone there (from the Evanston store), who thankfully was very nice. I began by explaining my aversion to calling him in the first place due to my less than stellar experience at the Highland Park location. He apologized profusely for the attitude and behavior of that salesman and assured me that is not normal business practice. We then discussed the rug I was still interested in, and he gave me a very decent price on it (it was on sale at the time), and when the rug came in stock, it was delivered promptly to my home and the installation crew was very professional.
So, I do recommend this company if you’re looking for good quality rugs, and professional installation. I just also recommend staying away from the Highland Park store unless that horrid salesman is not there. No one should EVER be treated like he treated me. That is why I gave four stars instead of five, though I nearly gave three. The Evanston store is so much more professional, and will treat you with the respect you deserve, regardless of how much money you have to spend.

They cleaned and fixed three rugs and they look better than when I first purchased. Everyone is helpful and accommodating; moreover, the rugs were picked up and delivered as scheduled. I highly recommend.

Oscar has an amazing range of handsome, high quality rugs direct from the regions known for the highest quality and traditions in rug making. And his prices are excellent. Oscar makes a special effort to propose rugs to match your home décor — highly recommended.

Oscar is a class act.
I took a silk & wool persian rug to his store for cleaning and repair a while back and though it wasn’t done right the first time, he sent it to his repair person again and again till it came back looking perfect. He was about as pleasant as can be to work with and even sent me the rug before having taken any money to make sure it was to my liking.
THANK YOU OSCAR!
The only reason I put 4 instead of 5 stars is that it took longer than expected. But all in all, his operation is well run and the work they did at the end was spot on!

If you are looking for a place to get a new carpet for your home, be sure to check out this River North store. Rugs arrive weekly from all over the world, and you’ll be sure to find the perfect match. They have traditional, intricate patterns, as well as contemporary simple prints. The best part — they even clean and repair rugs for a small fee. No wonder they received the National Rug Retailer of the Year Award (very prestigious in rugland :)).