Performance Auto Body Center

If I could give a zillion golden stars, I would! The owner of this shop, Jimmy, is top notch and made a crappy circumstance work favorably for me. Long story short, I had the unfortunate circumstance of my car being hit twice in a 5 month time span and my car was pretty banged up.
The insurance of the 1^st accident (beware of Auto Direct Insurance) was janky and after months of giving me the runaround, was refusing to adequately cover the damages to my car. I just didn’t have the money to pay the big fat deductible required if I filed through my insurance (Geico).
The insurance company of the second accident was much more accommodating (thumbs up to First Acceptance), covering everything promptly and adequately without any drama. I went to Performance Auto Body Center because it was the closest location that First Acceptance recommended.
Goodie for me because my experience felt like it was being handled by my Uncle Jimmy! I’m talking over the top accommodating to the point of getting both claims taken care of. He was very professional, friendly, and kept me abreast of what was going on every step of the way. To this day, I don’t know what he said to my insurance company, but within days, Geico had waived my deductible, approved the repair estimate from the first accident, and repairs were underway! I didn’t have to come out of pocket for anything.
After nearly a month in a rental car, I just got my car back today and it looks spectacular. They even detailed it for me. Jimmy is the best! This place comes highly recommended for fantastic work and customer service.

Older review below… had another great experience getting a part installed. The owner, Jim, was helpful, accommodating, and classy. Great business.
3÷11÷13
This place is great. The guy that runs the front (Brandon, I think) is super nice and impressively good at communicating. I needed a few parts ordered and installed on my car and they did a fabulous and speedy job. Furthermore, the price seemed fair. I definitely recommend this place!

I had my very first car accident a couple of weeks ago where my vehicle had to be towed to a body shop, so was very fortunate to have it fall into the professional hands of Performance Auto Body Center. Again, never having been in an accident of this magnitude the owner, Jim, was amazing in literally walking me through this entire ordeal step-​by-​step from start to finish. He had the patience of a saint and was always available to answer my never-​ending questions. Thank you, Jim!
Although my car was subsequently considered a loss and no repairs were required, I would definitely bring my «new» car here should it require any maintenance or repairs. I highly highly recommend this place for the phenomenal customer service and guidance I received.

I will forever be in debt with this body shop, particularly Jim-​the owner.
I had gotten into an accident and balled my eyes out looking at the damage of the other car slamming into my passenger side. My vehicle was only 11 months old. Brand new vehicle. I know I was lucky to have my health & as everyone told me ‘Material things are just material things’ however they just did not understand. First thing that crossed my mind… it will never be the same. Yes, the insurance of the other person will cover it blah blah blah however we ALL know that they will NOT replace it with brand new parts.
Well, I was blown away. My boyfriend who was an insurance broker for so many years, dealt with these kinds of messes and knew what to do right away. I cried and he took the car into this body shop right away. I had no idea who this body shop was or if I trusted them (you can’t blame me as I hold value to my things).
I’m going to make this long long story short. Jim dealt with every issue possible that surfaced and dealt with the insurance. I had gotten all BRAND NEW HONDA PARTS and even had the boxes saved for me to see. The man also did a 3 stage paint for me, which I had to fight for my other collision shop to do on previous work. Looking at the car after I got it back, I was in shock from how perfect it looked. Every single thing was replaced new. Even the inside smelled brand new. My father who is also a worrier and big on vehicles was impressed. My rim that was damaged was even sent out to be retouched. Looked brand new.
Thank you Jim to you and your team, you are all fabulous and your expertise is shown through your work. You all truly made me one hell of a happy girl.

I am a young woman and let’s face it, I don’t know much about cars.
I took my car to Performance Auto Body with a hole in the hood of my car and when I came to pick it up a week later, it looked brand new! And not only did they do a great job, I felt like they really took care of me. When I dropped my car off, they arranged for me to get a ride to work. They arranged for my insurance company to make the claim adjustment at the shop. They were really responsive anytime I had any questions. Most importantly, I felt like I wasn’t being taken advantage of. Jim, Brandon and Pedro were all outstanding and I would definitely take my car to them any time I need work done. If you need work done of any kind, this is one place I would definitely recommend.

This place was recommended to me by my insurance carrier after a minor accident involving my 07 Accord SE. I decided to give them a shot over my dealer’s recommended body shop and I am glad I did. They did a fantastic job with repairs and I am very pleased with the quality of work.
I was also impressed with their high level of customer service. They were professional, friendly and were even willing to give me a lift to the car rental place after I dropped mine off to be fixed.
I will definitely be returning to Performance Auto Body in the future.

The only place I take my car! The staff is so knowledgeable and accommodating and their work is top notch. I feel like I’m in great hands with Performance. I’ve been more than once, and every time I receive the same excellent service. My car looks brand new when I leave. Small or large job, I’ve been in for both.
Before I found Performance, I had body work done at other shops. I had to go back more than once at the others. It became so frustrating. At Performance, I know the work will be solid. It’s great to have a go-​to body shop that you can trust!

when I called Performance Auto Body Center, asking for a quote to get my window regulator replaced, Jim, the owner told me it doesn’t work that way. «you need to stop by, and i need to take a look at the car, see what’s really wrong with it. «
I like it.
a man who knows what he’s doing.
I dropped by few minutes later, and he got one of his men to look at the problem.
I was quoted a fair price for the job. (~$ 52) and the car was repaired within half an hour.
why only four stars than, and not five?
well, when they worked on the car, the left the key in the ignition, draining the battery.
obviously they helped me jump start the car, but this could have been avoided.

I agree with the high reviews. If Suzanne hadn’t explicitly mentioned Performance Auto Body in her review, I would have thought she had reviewed the wrong place, because that review doesn’t match my experience at all. Hmmm… weird. Anyway, after getting estimates between $ 400 and $ 600 for a scratch (okay, it was a big scratch, okay!) that I put on my mom’s old Chevy Astro Van at other places, I drove past this place by chance and pulled over. I am so glad I did! The manager was great and gave me advice to the effect of, «If you were my daughter, I would ask you why you are putting $ 500 into an old car?» He offered to just buff the scratch down and then touch it up with some paint for roughly $ 50. Thank God I found them! They are straight-​shooters, honest, friends, and just awesome! I highly recommend them

I came to have my blinker fixed and was very pleased. They started instaneously and fixed it in less than ten minutes. Further, the price was incredible! There apparently was not an overcharge for the bulb and labor was quite reasonable. The manager is professional and friendly and even offered me some coffee (there is none in the waiting area). I’m definitely coming back here for my other repairs.

I’m not sure how Suzanne’s experience with Performance went downhill so fast but I just had my car fixed there and am very pleased with the experience. I was involved in a car accident caused by the other driver and found my way to Performance based on a recommendation.
This was the first car accident I’ve ever been in, so it was my first experience with a body shop. Jim, the owner at Performance, treated me like family and went above and beyond to make sure I understood how the process was going to work. He called every few days to update me on where things were and make sure nothing moved forward until I was comfortable with it. He even invited me to the shop to check out the car with him so I could better understand the damage and what was going to happen with the insurance companies. As a non-​car person (and a female at that) I’m always wary that I’m going to get taken advantage of but I really feel like Jim and his staff had my best interests in mind.
Again, I’m not quite sure how things went downhill for Suzanne but I’ve found an auto-​body shop for life. My car came out looking better than the day I bought it and they even did a follow up call to make sure I was happy with the repairs. Thanks for making me feel like family Performance!

After a car accident their ‘partner’ towing company, Chromy’s, took my car here without my permission. When I tried to get my car towed to the body shop of my choice the next day, Performance wanted to charge well over a thousand dollars. My insurance company understandably objected, so Performance held my car hostage for nine, yes, nine weeks! I tried talking reason to everyone there and they all tried to force me to let them fix my car — even their lawyer called me to pitch their services. My insurance company finally paid them nearly $ 2,000 under protest and is pursuing legal remedy. Also, the City of Chicago is filing charges against them. I would never, ever do business with these sharks.

BEST BODY SHOP IN CHICAGO! Seriously!
The dealer told me the minor scratch on my car and cracked side marker meant I needed a new bumper and it would cost over $ 1k. The guys at Performance laughed, they buffed out the scratch, fixed the paint, replaced the side marker all for under $ 500 and my car was ready the next day! In addition, they were very patient, explaining everything and all costs to me BEFORE they tore the car apart.
Great guys, great results (when I got the car back you couldn’t even tell there was ever damage). Finding someone you trust to work on your car is so hard, this place is great & I totally recommend it!!!