Perry Lock & Door Service

Jim didn’t actually perform any service for me other then that of human kindness. I lost my car key, and the car was far into the booneys. When I explained my situation, he suggested a more time and cost efficient solution. That was not only so appreciated after the run around I got from three previous businesses but also refreshing. Any other person would have gouged me for the crazy long ride to get to my car and cut a difficult key (darn foreign cars). Thank you Jim. If ever I need locksmith services, I’m coming to you guys.

If there was a way to leave a rating of «no stars» I certainly would.
I called AAA regarding a need for road side key service (the valet broke my key in the ignition). Jim, with Perry Lock and Door Service, quoted $ 280 via phone as a initial price and insisted that I pay in cash. (He claimed that his card machine was broken and he would not accept a check. He also refused to agree to take one of us to a local ATM to secure the obscene amount of cash he requested.) Nevertheless, some kind person took us to the nearest ATM and we proceeded to wait the 30 minutes Jim quoted for his arrival. After waiting for an hour and 15 minutes, we called AAA to get a status update. Jim said, «Tell them I’ll call them in 10 minutes» and hung up on the AAA rep! The rep called him back to secure his name and inquire about the wait; exact same response. I politely cancelled that service call and requested that AAA find another company immediately.

Horrid service, ripoff, charged $ 200 to remove a key broken off in the ignition. Less than 15 minutes work, and this guy is not worth $ 800 an hour! Two hours late, miserable disposition. Never, ever again.

I called this place looking for a new key to be made for my car and they gave me a STARTING price of $ 225. I called DR Locksmith Chicago
1055 North Western Avenue, (773) 867‑1158 and they got here within 10 minutes and only charges $ 140 for 2 keys. AND were done within 7 minutes… I think you should reevaluate your business Perry! ;)