PetSmart

I don’t usually write reviews but when I do it’s either because it was something great or terribly bad in this case. Scheduled an appointment for 9 walked in a few minutes late. Groomer states «well your late» seemed like she didn’t feel like working. If u get tired of grooming dogs get another job.

Incompetent grooming staff, worst experience I’ve ever had, will NEVER be returning with my Dachshund to Petsmart ever again. Instructed them to muzzle the little guy before clipping nails (he hates getting clipped, but I’ve watched him get clipped many times with muzzle at vet & even at a dog show once by a volunteer!), they tried to cone him instead (that’s not something he’s familiar with I said muzzle not cone) & it totally freaked him out. They then refused to see him saying they couldn’t groom him if he was going to nip & refuse cone. I volunteered to stay with him entire time, muzzle him myself, but they wouldn’t allow me in grooming areas & stated they don’t allow dogs that require three or more employees– he’s a 20lb wiener dog not a Great Dane or Pitbull like come on! Wasted a full half hour of my time round trip on xmas eve, refused to work with me at all, so now I have to clip his nails myself & give him bath. Don’t waste your time going to this facility, or trust them to properly follow instructions for the dog/​staff safety, will be filing a complaint with chain.

My cats groom themselves so the grooming issues here aren’t something I’ve had trouble with. This Petsmart is walking distance. The cat food here is usually less expensive than the same food a hop, skip and a jump from here at the Petco. Plus they keep the cans in the original packaging. Petco takes out all of the tiny cans so I can’t carry them home without a bag. Keep on keeping on, Petsmart.

Very disappointed… we brought in our dog today for a wash and hair cut… what we got back — a dog with a piece of «crap» stuck to its back… no joke… you ask for a wash and you get this in return. We will never go back to this place again and highly recommend other people avoid this place. They also have too many people working there doing nothing.

I’m pretty positive that Helen Keller could have given my dog a better haircut than the one I just paid for. If you want someone that will pull on your dog’s tail when it won’t come, ask you a thousand questions and not listen to a single word you say, then definitely ask for Stephanie, the «groomer».
But don’t ask for the special grooming package where they give your dog a haircut so terrible you find yourself writing a Unilocal review about it, that’s included for free.

DO NOT take your dog to get groomed here. They made my dog look absolutely ridiculous and did the complete opposite of what I asked. Awful! So so so so awful!!!

Driving home, needed cat litter… bam pet smart right there, I hurried and changed lanes and vala parking in the back. Sweet deal. Got a$ 10 iff on my receipt for my next purchase (product generated, not store generated) and meow, kitty has a clean place to poop tonight. Thanks pet smart.