Pizza Hut & Wing Street

Giving Pizza Hut 4 stars not for their pizza, but for their wings. I haven’t had their pizza in quite some time but I have hear positive reviews since their new menu came out. The wings are surprisingly good! I ordered the hot wings and they definitely have a kick. It is an enjoyable kick that won’t melt your tastebuds. The wings have are meaty and have great flavor! Highly recommend for a quick wings craving fix.

I love Pizza Hut and order frequently from this location. The service is always fast and friendly. And of course the food is delicious. I mean, come on, it’s Pizza Hut.
Sometimes I want to scream out «PIZZA HUT!» during sex. It’s that good.

Terrible delivery time. I’ve been waiting 2 hours and still haven’t received my food. Every time I call the number, it disconnects me. Avoid this place at all costs.

I love Pizza Hut. Love love love. I love their breadsticks. I love their pan pizza. I love their constantly changing menu with new and inventive offerings. I love the memories of my family going on road trips and always stopping at pizza hut as a treat. I loved their BookIt reading program as a child. I love that they got a shout out in Despicable Me when the kids and minions got excited for «stuffed crust.»
I hate that I moved to the Fulton River District and they don’t deliver to me anymore– because I never had an issue with their delivery and this is the location I would order from. I hate that I had to actually come to this place to get my breadstick craving fulfilled– I also had a gift card to use. I hate that this place was dirty and my server was lazy and inattentive and had to be yelled at to actually take an order. I hate that I wanted their new garlic parmesan crust pizza and I was too late because they already no longer had it. I hate that my experience makes me never want to come here again.
Though I admit I would still order delivery if I could because my breadsticks and personal pepperoni pan pizza were amazing.

Most of the reviews I see about this place are unwarranted (like ordering a pizza during a freaking huge blizzard, during the night no less, and expecting it to be delivered!!!) or were during a time when there was bad management so I feel like there needs to be at least one positive review.
I used to come to this place occasionally years ago when I was in high school. Back then the service was fine and the food your standard Pizza Hut fare. Nowadays since I actually live in the area this is one of my go to delivery places since Pizza hut always have some deal going on and even Pizza Hut is better than 70% of the pizza serving restaurants in Logan Square, most of which have the audacity to call their food «gourmet».
Delivery has always been almost ridiculously fast with me living 2 – 3 miles away, usually 20 – 30 minutes after I place my order (even when the ETA says over an hour on Pizza Hut’s site.) I usually decide to order then take a quick shower thinking I have time. I always end up having to scurry out the shower and throw whatever crazy clothes I have laying around on then run downstairs to meet them since they get here fast.
The delivery staff is always courteous, and always try to run away before I can even give them a tip. I mean I literally have to tell them to stop right after I get the pizza otherwise before its even halfway in my hands they’re already in their car rushing to their next delivery. The only problem I’ve had was with my recent order the guy forgot my 2L Pepsi, no big deal he drove back to the Hut and brought it back in less than 10 minutes which I find noteworthy.
What I find intriguing about this place is depending on when you order you either get the standard fare or FREAKING AMAZING food. My guess is there’s some sort of former award winning culinary genius (that works at Pizza Hut because his ridiculously priced hipster restaurant went out of business) working certain hours because the difference is incredible. Last time I ordered the BBQ pizzas they were all perfect, some of the best pizza I’ve had in my life. One time I ordered the pizza rollers around 8pm and it was the same experience, the next time I ordered around 2 in the afternoon and the rollers were meh (a little over cooked too.)
The pasta was pretty much the same amazing then meh experience, but I noticed that Pizza Hut has made tremendous effort to diminish the quantity of pasta given to you by making it Banquet lasagna TV dinner size compared to the mountainous tray they were giving out years ago (and they charge MORE now!!!) There’s even less meat mixed in. I definitely won’t be ordering the pasta anymore.
Give this place a chance. They definitely deserve it.

If zero stars were possible, I would give that. Ordered delivery, and 90 minutes sent by, called the store, the said pizza was on its way. I’m half a mile from the store. Another 20 minutes, I called, still no pizza, canceled the delivery. Supposedly the manager will call me, I’m still waiting. Taking my business elsewhere.

Come on Pizza Hut get it together. Me and the grand kids went here to get a quick simple pepperoni pizza. Not even, there was nothing simple or fast about it. The waiter was horrible, didn’t even understand English. Got our order all screwed up, we got a meat lovers instead after waiting 45 minutes for it. So they redid the pizza and it came out 15 minutes later greasy. I do not recommend this, worst food, worst service by far.

Absolutely brutal. Placed my order for delivery and received a call a half hour later informing me that stuffed crust was not available, but the three cheese crust was. I said that’s fine. Another half hour goes by and now the three cheese crust is not available. At this point, they obviously had not even started on my order an hour after it was placed. They offered a free pizza to be delivered later this evening. I called later and simply asked if my free pizza could be delivered at some point, they said there would be a 2 hour wait. I agreed, just wanted to move on. The pizza never came. I called a couple times after 3 hours had passed and got a busy signal. No notification whatsoever. Called the next day with one simple request: please do not deliver the pizza until 5:00 pm. I receive a call at 4:45 from the delivery driver that the pizza had arrived to the apartment I was not yet at. The grande finale if you will.
I get it, it’s Pizza Hut. What do you expect? But come on, this is a whole different level of incompetence and poor customer service.

LIke Sean P. I really wish I had read the reviews before ordering. I placed an order online because like Sean I had a 50% off deal. I ordered around 7:30 PM and was given a 9:50 delivery time. Around 9:40 I got a call saying my order was cancelled. I was livid, I had company over watching the National Championship game, was hungry and was willing to put up with the 2 hour delivery time due to the cheap price.
The manager got on the phone, stated that due to the weather, they had to cancel my order. I was rightfully angry and asked why it took them until 10 minutes before my delivery time to cancel my order. I then asked why they would accept orders that they couldn’t fulfill. The manager said «never mind, if you give me some more time I can remake the order and have it delivered.» Remake! So you’re telling me you made my order, then decided you couldn’t have one of your drivers come the whole 6 blocks to my house to deliver it?!
He only offered to have it delivered AFTER I demanded a refund. We were starving had waited 2 hours for food, and didn’t want to wait another hour to order from another place. Long story short its now 11:30PM, I have no Pizza, the store won’t answer the phone, and I wasn’t refunded. I guess its my fault for ever ordering Pizza Hut in the first place but I have no idea how this store is still in business with behavior like this.
Update: Its 12:30 I finally got someone to answer the phone. The person on the phone said that they never received my order, LOL its pure comedy at this point, he looks up my address, phone number, etc… and because they can’t find my order I can’t get a refund. Then after giving him my number again and order number he finds my order, confirms it wasn’t made and that it was never going to get delivered. Said they had like 45 – 70 deliveries that never made it out and says they will refund my card. I waited 5 hours for food that never came and these clowns didnt have the courtesy to tell me it wasn’t coming, AFTER a manager promised me they were remaking it and sending it out. the worst

Ok, I should of read the reviews and took them into consideration a bit more.
This is SO embarrassing. I would never want to Unilocal fast food chains.
But, this, I gotta do. I can’t pass this one up.
I ordered the Large (pizza) special with 8-​piece Buffalo wings. Delivery. 50% off deal. I mean come on. 50% off.
I took into account this was during Cold-​ageddon 2014. I expected it to take a little longer then usual. I ordered at 8:10 p.m.
(Montage of me during several things in fast mode like a VCR stuck on FF)
1. Played with my dog.
2. Hit tennis ball against wall, made grunting noise like female tennis players.
3. Organized my dvd collection. I own «Cheaper By The Dozen?» really?
4. Looked at myself in mirror, «is that skin cancer?»
5. Did some sweet «punch dancing»
Finally, sat on couch (back to real time)
Looked over at the clock it was 12:05am. Here I am with no pizza or wings.
Wait I see headlights pulling into my driveway… could it be? Could it be?
No, it wasn’t. It was my neighbor pulling a driveway u-​turn.
I look out of the window sadly. Cue, Kim Jong Il’s «I’m So Ronery»
DO NOT ORDER FROM THIS PLACE EVER. THIS IS A WARNING ! !

It is NOT acceptable to use the plunger from the men’s bathroom to
unclog the kitchen sink!
This past week;
I ordered a pizza from the location in Chicago on North Ave and Western.
I love their Pizza it’s always good. And the customer service here is pretty great but then this happend… what a loop!
Upon picking the pizza up, I noticed there was a female employee extitng the men’s
restroom.
Then I noticed she was carrying a plunger and thought;
‘okay, clogged toilet’.
NOPE! clogged kitchen sink!
She was removing the plunger from the men’s bathroom to unclog the sink in
the kitchen!
I know; because I watched! Appalled!
I didn’t even have words. Still can’t believe it happend.
BUY A SECOND friggin plunger.
That is UNACCEPTABLE
No amount of dish soap would sterilize that sink for it to be clean
enough used for dishes.
Health code??! HELLO!
Please speak to your employees IMMEDIATELY regarding this issue.
5 star service and great pizza
Negative star for craziness in what that was. Holy wow.

Three times they gave me problems. Once I went in for a pickup and they ended up giving my order to someone else. Second, they took forever to deliver my order, it was cold when I got it. The third time was delivery also. The driver added a $ 5 tip to my bill that I never authorized. When I called about it they said that I gave him the tip. I told them «If I did, i wouldn’t be calling about it and it would’ve been in cash. Not on my card.» 20 minutes passed and they still weren’t resolving anything. Plus the Hispanic guy on the phone was talking over me. Terrible customer service. I wouldn’t recommend ordering at this place anymore.

Piazza Hoot was not what I expected. — friend told me it was an Owlery owned by the Piazza filled with the most beautiful barn, spotted and spectacled owls in the Illinois area. I was disheartened to see that I was deceived. It is a pizza establishment– Pizza Hut.
The place is severely understaffed. And much like an Owlery, people are stuck in booths twisting their necks to get their zookeepers attention. «Water… Water please» they seem to say.
Its not what I expected. But sadly, it sort of was.

Wow!!! just went in today to try out the wings. Wednesday special 50cent each good deal. waited 10mins. Got it 14 buffalo wings drive away back at work open the box it’s 14 chicken nuggets with buffalo sauce on it. What the fcuk!!! Who the fcuk would pay 50cent for chicken nugget!!! I ask for wing she repeat it to me. I call them back to ask what is up they say it a boneless wing WTF fcuk U!

My boyfriend and I were already slightly hungry when we ordered Pizza Hut delivery around 5:30 on a Sunday evening. The email estimate came back — 6:56pm. Not ideal, but I understood. It’s Sunday night football.
Twenty minutes go by past our estimated delivery time, and I get a bit concerned. Did they lose our order? I call, and they say they’ve had to push back delivery times since they are busy. Okay, well, thanks for letting us know. Oh wait, you didn’t; I had to call or else I wouldn’t have known. The person says the delivery is en route, and can’t give us an estimate because it depends on how many orders they have/​where they’re delivering to.
Well, our pizza arrived an hour after the estimated delivery time, nearly 2 ½ hours after I had ordered.
DO NOT ORDER DELIVERY FROM THIS GODFORSAKEN PIZZA HUT!

This review is for dine-​in only. It’s a clean establishment with good service. The food tastes as it should and their buffet has great turnover so the food is always fresh. Solid simple salad bar. Our family of 6 ate for around $ 35. You can’t beat that.

I wish I could rate this place 0 or –1 stars but I guess that isn’t an option.
I just placed an order at 6:45pm and was given 2 estimates saying I’d get my order by 7:18pm. Well, 7:18 came and went and I decided to give them a call. Since it was such a short estimate, I thought «ok if they’re 5 – 10 minutes, no big deal.» The oh-​so-​gracious woman on the phone proceeded to tell me that she had «called» and «left a message» right after my confirmation email came through to tell me the pizza would actually be delivered around 8:30pm. HUH?
So, i went on to have a very confusing conversation about how it doesn’t make any sense that I was given one estimate, but then was «called» to be updated that the pizza would actually take an extra 1hr15min. Oh, and by the way, I am using «called» in quotes because I was never in fact called. Anyway, then the lady explains to me that of course I couldn’t get my pizza on time because there are 8 other orders being delivered right now. OH, and they hadn’t actually even started processing my order yet. HUH?
In conclusion, I ordered a pizza at 6:45, there was absolutely nothing being done about it around 7:30pm, and they decided I wouldn’t get my order until almost 2 hours after I originally placed it. I ended up canceling this order and placing another pizza order through Dante’s Pizzeria which I got at 8:08pm, more than 20 minutes earlier than Pizza Hut decided they’d let me have my pizza.
DON’T ORDER FROM HERE.

Ok, seriously, it’s just Pizza Hut. It’s a chain restaurant, not gourmet cuisine, and you know exactly what you’re getting. Hey, sometimes you just have a craving for crappy pizza. BUT. The service at this location has gotten particularly bad, thus spurring me to write a Unilocal review about a freaking Pizza Hut.
Strike One: a few months ago, I placed an order through their website and paid with my credit card… only to receive a call from the restaurant 5 or 10 minutes after the order went through to tell me that they were OUT OF PIZZA. Huh? It was a Friday night, maybe around 10pm or so, and they were out of pizza? The girl said she called as soon as she saw my order, but of course, the charge had already gone through. It was refunded, but the money was still out of my account for a few days (and I was still hungry). Totally annoying.
Strike Two: Ordered a pizza, again online, on a weeknight evening a couple weeks ago. Around the estimated delivery time, I get a call from the restaurant asking if I’ve gotten my pizza yet. Nope, haven’t gotten my pizza. I’m then told that they either forgot to make my pizza in the first place, or that it accidentally got delivered to someone else. The girl said she would make me a fresh one and deliver it herself, and promised to call me in 10 minutes as soon as it was out of the oven and she was getting in her car. She also said she’d throw in free cheesesticks. Ok, mistakes happen, whatever. Half an hour later, still no call from the restaurant, a delivery dude (not the girl I spoke to on the phone) shows up with a soggy, greasy pizza and no cheesesticks. Hooray! Not even worth the headache.

It’s Pizza Hut… doesn’t all the food taste the same? Order pineapple on a (crap) pizza anywhere and if it isn’t the sole ingredient you’re going to be asking yourself «where’s the pineapple?»
I don’t eat crap pizza often, but we needed dinner last night and this was suggested so I agreed. Even though we weren’t sitting down to eat, the service sucks. No one greets you and the employees stand around talking to their friends, or flirting with each other. Acknowledge that I’m there, whether it’s to order or to pick up my order.
We tried that new one that’s $ 12 for 3 toppings. It’s supposedly hand-​tossed, but the crust accounts for half of the slice and it’s not even good. That’s fine since I ordered wings but I should have known better that «burnin’ hot» would mean they were just heat with no flavor.
The only reason I’d go back is for the hot delivery driver who looks like a wannabe greaser, because he was pretty hot… so yeah, I can see why I’ve been here twice in a year and why I won’t be coming here if I can help it anytime soon.

Ok, what the heck can I say here, but since I am reviewing Pizza Hut I have to say that yes, it was late (not too late sadly), and yes, I was nostalgic for my standardized Pizza Hut Pizza. I did not want something exotic, or something strange, I wanted plain old Pizza Hut as I remember it as a teenager, or a college student scarfing down the «Big New Yorker» which I ate in Lincoln Square back when you could buy a house on Sunnyside for $ 175,000. Ah, those were the days.
Well, that house in Lincoln Square is a cool million (perhaps less thanks to the bubble going bust), but Pizza Hut is still only $ 10. I ordered the current $ 10 deal (includes anything on your pizza any size for $ 10). The website gave me an estimate on when it would arrive, and they were here on time. I have to say, that much like I have friends who will drop $ 200 on a good meal one night and «run for the border» at Taco Bell the next, I was happy to know that my Pizza Hut Pan Pizza was exactly as I expected it to be, delivered, and for under $ 16.00 including tip and delivery charges. Yum, and since I had leftovers the next day, double yum.
I have no idea what the «dine-​in» experience is like and I don’t eat wings, so no worries for me about the number of waitresses on 50 cent wing night.