PNC Bank

I have received excellent, attentive service from this PNC bank. They are most helpful and accommodating.
Irena Sonevytsky, the Branch Manager is just lovely and will go out of her way to take care of you as if you were the only person in the world. Professional, empathetic, focused and patiently does whatever it takes to get your problem resolved.
You will love the personal and professional way this neighborhood branch conducts itself. There is ample parking and the staff is fluent in Polish and Ukrainian and possibly Spanish. So for bi-​lingual people like me, this is another reason to visit PNC, Ukrainian Village!
A friendly bank with your well being in mind!
An exceptional place to do your banking!

My original bank was Midtown Bank on Clark Street when they had no branches. Then in the nineties it became MidAmerica Bank. Then that became National City Bank. And now its PNC Bank. So I didn’t choose PNC but PNC seems to be working for me. They are big enough to offer a lot of services but the people at the branches are personable.
If I have to go into the bank this branch is the most convenient branch for me. Every customer is personally greeted and the staff is always very friendly and competant. No complaints.

I saw that PNC has a totally awesome business checking account with no fees! It was perfect for our small business needs of our condo association. I wasn’t sure what to expect when I came in since I don’t hear too many positive comments about banks in general. Tania saw me as I entered in and asked to help me. I was relieved to be helped so quickly. She took me to her desk to help me right away. She asked what I was looking for and what I needed, and was able to provide me an estimated time for her to get things done since I was in a hurry and had to leave for another errand. She was very responsive and helpful. She set me up to access my account online that same day, but I had some password issues that she helped me out with later and made sure that I had access when I needed it. She remembered me when I came back in over the weekend to grab my paperwork and made it an easy process. I felt like this branch was less pretentious — professional in the sense they seemed serious about work and helping people and more genuine than I have come across, and it was certainly appreciated given my previous experience from the bank that I had left to come here.