Pretty Nails

This was the worst manicure/​pedicure experience I have had. I was there for an hour and 45 minutes just to get a pedicure and vinylux manicure. The women who did my pedicure took forever to do the actual paint, she also spoke no English so communicating with her was frustrating. I had taken off my gel manicure the night before and accidentally left a little bit on. The women wrapped my nails and then another person did the rest of my manicure. She said she was going to charge me $ 5 for taking off the gel even though I had done it myself. I did not pay for it. She also did not get the social cue that I did not want to talk to her. She was also very rude to me and was trying to talk crap to me about another patron getting his nails done. I have been getting my nails done for the past 12 years and this was by far the worst one. I will never go back.

I used a groupon here and the ladies were extremely pleasant and welcoming. It was easy to make an appointment and they did a great job. This place is a hidden gem :)

Jenny and Kim are the best:):):)… Won’t go anywhere else… They treat you like your their best customer and always make time for you when you call ahead… Clean and easy to Bork in front …

Didn’t have much time but desperately needed a mani-​pedi. I called ahead and was told I could be seen in 30 minutes. My service started the moment I walked in. Handa (Sp?) did a near perfect mani and pedi! I’ll definitely return.

Made an appointment for a mani/​pedi and I walked in to Jenny preparing my pedicure chair. It was wonderful that there was no wait.
In all, the color and shape of my nails was perfect. Jenny was very attentive to detail and did a great job of making sure I was happy with my services the entire time. You can tell she cares a lot about creating meaningful experiences. On the way out she even put some product on my toe nails and covered them with plastic so that the polish wouldn’t be ruined by my shoes! It’s truly the little things that made this experience great.
I would definitely recommend Jenny to all.

2 weeks ago I went into this nail salon because the salon I would normally go to across the street was busy. This was my first time going into this nail salon. It’s been 2 weeks and I’m still upset about my experience and my eyebrows. First there were only two people working, which didn’t bother me cause it wasn’t busy, and I was in a rush. They were able to service me almost immediately. I came in for a simple eyebrow waxing. I let her know how I wanted my eyebrows… While she was doing my eyebrows she kept talking which was fine, however I don’t think she was paying attention to her work at all. Once she had gotten done she had shown me my eyebrows while I was laying down. I wasn’t thrilled with my eyebrows so I wasn’t going to tip her. I asked if I could pay with card and she said «yes, but let me show you». I was confused so I walked with her to the front where on the SIDE of the counter (in VERY small lettering), there was a «sign» that said «$ 15 credit/​debit minimum». Mind you most places have that in clear eye view so the customer can see. I didn’t have any cash on me so I couldn’t do anything but pay with my card. Instead of her charging me the whole $ 15, she asked me «how much did I want to charge»… I assumed it was $ 8 to $ 10 dollars. I looked at her puzzled thinking «you could charge me how much the service costed». She started talking about «bank fees» and all this other BS. Long story short my eyebrows looked horrible. I paid $ 12 for ugly eyebrows. Never going back to this place again. I wasn’t even tripping about the extra cost I just could have went somewhere waayyyy better and gotten them done for $ 8. :(Im patiently waiting for my eyebrows to grow back, the right eyebrow looks completely different than the left one. I wish I would have never went here :(

I bought a groupon. It was going to expire so I decided to use it. I made an appointment for a Friday afternoon. I was able to get there early and Jenny prepared my pedicure chair. There was only two ladies working which is kind of odd. I’m use to more then two employees working at a nail salon. I believe it’s an only appointment place, there’s no way they could take walk ins. Jenny was very nice did my pedi and vinyl mani pretty good. My nail polish is just starting to come off that’s because I clean a lot at home. I have no complaints. If your in a hurry this place might not be for you. Too bad it’s a small place with just two employees.

Even though I don’t live near this place anymore I drive back when I need a regular manicure that I know will look flawless or No-​Chip manicure that will last the full two weeks when I have something important like a vacation or a wedding. Jenny does an excellent job and is very sweet and Kim the owner always remembers me and does excellent work as well.
It is best to make an appointment because they don’t have a large staff but I would highly recommend this nail salon if you are in the area or not.

I’m from out of state, and have had trouble finding a nail salon that will do acrylics for a reasonable price. To top things off, I have really little nails and it’s usually hard to find people that can shape them well.
After calling about 10 different salons, I finally found this place, and I’m so glad I did! Super friendly staff, very reasonable prices, and I love how my nails turned out. Needless to say, I’ll be going back.

I believe this is a «you get what you pay for» scenario, paid $ 36 for a medi/​pedi.
The staff was really nice, Jenny did my pedicure and Kim did my manicure, they really seem to care about their customers, wouldn’t let my mom leave with a tiny chip that neither of us noticed. However, they’re a bit understaffed. One woman was getting a mani as my mom and I walked in, and Jenny started on my pedicure, while my mom was left waiting. I expected that though, we were walk-​ins.
The atmosphere wasn’t the greatest to relax in, but the massage chairs were incredible (at least compared to ones I’ve sat in in the past).
The manicure was pretty good, the color and shaping are great, but mine is starting to chip a little, but I’m pretty rough on my nails at work.
Overall, I’d recommend this place for people on a budget, it’s a good manicure for a good price, not a luxurious, expensive spa.

Was super bummed by the experience. Me and 2 of my girlfriends had a YouSwoop to use for a mani/​pedi. Mind you this place is also BYOB, which is great! When I walked in my 1 friend was already in the pedi chair and the other technician was doing another clients nails. Meaning there were only 2 techs there for 3 of us. They told us that one of their workers called in sick. Ok, that happens.
We had champagne/​oj, and also a bottle of wine. They only had small paper cups and no wine opener! So, once one of my friends was done with her pedi, she had to go next door to another spa and use theirs!
I was not impressed by the job they did on my nails, in fact, one is already chipped. I would not go back here again.

Decided with my three other friends to purchase the YouSwoop deal. I mean its BYOB, how can you not love that? So we decided on Sunday afternoon to pick up a bottle of champagne and OJ and head on over. When we arrived there were two ladies working, two clients currently getting a mani/​pedi and then four open seats. The lady told us that we needed an appointment and could not just walk in as a party of four. We told her we were actually okay with waiting for a while and in no such rush since it was a Sunday afternoon.
She then told us we needed to come back in groups of 2 (why would we come together as four people if we wanted to come in like Noahs Ark?) She was very rude and made it seem like we were in the wrong for not making an appointment.
Here is a good rule of thumb: if you can’t handle a small group of 4 people coming in for a mani/​pedi on a slow Sunday afternoon, don’t waste your time offering a deal on such sites like YouSwoop and Groupon. I can gladly take my friends, bottle of cheap Cooks champagne and business elsewhere while waiting all afternoon for something I’m sure will get ruined in two weeks anyhow. Also, learn how to have better manners and accommodate clients when you have tons of chairs open.

I made an appointment for a pedicure and no-​chip manicure (was brought here by a You Swoop). I was running a little late and called to let them know– the woman who answered said «sure, everything’s fine. We’ll see you then.» When I arrived, there were two women working in the salon and two customers, one of whom was almost done with her pedicure and another who was picking out no-​chip colors (but hadn’t started). The woman currently in the pedicure chair also had a manicure afterward.
I was ushered over to the pedicure chair, where I stayed unattended for 15 minutes. Both technicians were working on the woman getting the pedicure when I walked in. At this point, it was 30 minutes past my appointment time. And there was still the other customer getting a mani-​pedi who hadn’t started either. I had to ask «when is my turn» and then one of the technicians came over to start on my pedicure, while the other (the owner?) stayed with the first woman, finishing her manicure.
On top of it all, the no-​chip manicure is really shoddy. I picked a metallic color and it’s pretty messy with a lot of lines and bubbling. It looks terrible.

Had the most awful experience with a no-​chip mani and pedi. My friend gave me the You Swoop discount she had bought, so I made an appointment for the service. Not only did I have to wait 30 minutes despite my appointment, the service overall was excruciating slow. On top of that, the technician was hurrying so she could attend to other customers — in her haste, she clipped my cuticle too much, causing it to bleed. I don’t think I’m particularly picky, but she didn’t take her time shaping my nails either… so I had to ask her to go back on both hands for different reasons (one hand the nails were shaped slanted, the other hand, the nails were still too long). All in all, it took 2 hours for everything; after I left, I immediately made an appointment for the next day at my regular nail salon for a real manicure.
Needless to say, I will not be visiting again. I know the service was free for me because of my friend’s You Swoop, but I’m irritated beyond belief with myself for giving such a generous tip for such an awful experience.

This was a pretty average mani pedi experience. The lady who did my mani pedi called me and told me to come in 30 min earlier than my appt. I was a little annoyed at first, I mean, people have to work and can’t just leave work early. That’s what appointments are for, right?
When I got there at my scheduled time, she was just finishing up another customer, so essentially I didn’t have to come in early. She wasn’t too chatty during my pedi and left me alone to read my trashy magazine. The massage chair was new and comfortable. The lady started making small talks during my mani which was fine. She was pretty nice.
The scrubbing and hand/​foot massage was minimal here, so don’t expect superb service.

Bought a YouSwoop, made an appointment, and was the only person in the salon on a Weds morning :) The Pedi and No Chip Mani after three weeks are still holding strong. However $ 70 bucks regular for no chip and pedi is a bit out of my range on a regular basis however I definitely would go back. Atmosphere was like any other nail salon in my opinion and the person that did my nails was very nice and accommodating.

Not horrible, but not great.
I had a YouSwoop for a mani/​pedi, so I made an appointment to redeem it. About an hour before my appointment, while I was still at work, I received a voicemail that they were cancelling my appointment because they wanted to close early that day.
Blame it on work stress, PMS or the fact that I was in serious need of a mani/​pedi — I was so irritated that I didn’t call back, and went to a different salon that night for my nail treatment.
I was in need of a new mani/​pedi, so I made another appointment to redeem my YouSwoop. Figuring that they were super busy because of the deal, I made my appointment for the time that they opened.
It was a pretty good mani/​pedi. The chairs don’t move very far back, so I felt a little crunched up while getting my pedicure (I’m on the taller side). The pedicure was fine, but I feel like they were rushing to get me out of there. I was the only person there, but they started my manicure while they were doing my pedicure, since they said they’d be busy later. I know that it saves the salon time, but I hate when they do this — I feel like I can’t relax and the manicures are just never that good. After my service, I sat in the chair for 30 minutes before anyone else came in, so they certainly would’ve had time to spread out the mani/​pedi.
There’s no drying station in the salon — at least not one that I could see. There’s no quick-​dry spray or oil to put on your hands and feet. The pedicure technician asked me if I wanted to have quick-​dry put on my toes, but then said it would be an extra charge. Considering they don’t have a drying station, the quick-​dry solution should be complimentary.
The ladies working were very nice, but I don’t think I’d go back. There are plenty of quickie nail places are a lot more customer sevice oriented.

Bought a You Swoop for a no-​chip mani and spa pedi. Décor was nothing special (similar to every other nail boutique across the country). Jenny was very nice and accommodating. Definitely a great deal considering a no-​chip costs about the same price as my you swoop package. Would go back if deal was right and I was back in that area of town.
NOTE: Make sure that you make an appt in advance for any deal or offer such as You Swoop, Groupon, etc. They do not take walk-​ins for these services.
Also, tips are not accepted via credit card– must pay cash.

Going on 2 week trip to LA and Mexico tomorrow, thus needed some prep work beforehand… so of course that means a mani-​pedi stat!!!
Never been here before, but got a great coupon from ‘kgb deals’ so decided to trek out to my old stomping grounds in Lincoln Park on a sunny Sunday afternoon.
The place is well-​decorated, and the space is set up for maximun efficiency. Whomever I had, was pretty good, the pedicure was decent, not fabulous, but she did a good job on the manicure.
Aside from me having her touch up a couple hangnails she missed, there was a perfect level of color and layers, no overkill on coats, shaping was well done… as requested.
After the quick hour passed, I got some Thai around the corner from Noodles and headed home. If I lived in the area, I would probably go there every 2 weeks like clockwork… as I don’t… I still might go monthly…
Its a cool place, unpretentious, accomodating, friendly staff, and the owner is willing to go the extra mile (adjust hours of service, take later walk-​ins, etc)… they definitely deserve a loyal and consistent clientele.

I got an absolutely fantastic mani/​pedi from this place. The manicure didn’t chip at all for two or three days, and it’s already been over a week and the pedicure still looks awesome! The atmosphere is great — I love the way it’s decorated and the massage chair was one of the best I’d ever sat in. The ladies who did my nails were sweet too, and VERY accommodating! They started on me immediately even though I was way early for my appointment, and though they were thorough I was able to get out of there quick with two people doing my hands and toes at the same time!
Generally a great place, and with the deal from KGB for a $ 17 mani/​pedi it couldn’t be beat. Plus regular prices are incredibly cheap anyways! Something like $ 38 for a mani/​pedi if I remember correctly…
Anyways, I would highly recommend Pretty Nails!