Pristine Plumbing

The day of our original appointment, Pristine called to cancel because they were too busy with plumbing emergencies. We rescheduled for a week later. The plumber they sent spent an hour plus checking all our sinks, toilets, tubs, and hot water heater. He made a couple suggestions for things we might want to improve. We discovered the problem that popped up was actually a faulty thermostat and not our unit. Happy with the results, although it took all afternoon for the plumber to get out here.

Long story short, our hot water heater stopped working. Turned out to just be a thrown breaker. Instead of charging us the minimum to work on the water heater, they only charged us for the minor repairs and waved the minimum fee. I will use them again if I have anymore plumbing problems. Great service.

It ended up costing me more than I thought it would to replace my water heater due to the fact that the tank was in a tight spot and the pressure regulator needed to be replaced. The plumber was very clear about all the charges and took time to explain everything. I would have no problem calling them again for any future plumbing emergency.

My garbage disposal broke last week the day before I was supposed to have a dinner party with some friends. It started emitting smoke and I was sure I was going to need a new one installed. I called Pristine Plumbing at around 1PM that day and their plumber told me he would be there at 4PM, in the meantime I went grocery shopping for my party! He arrived promptly and informed me that I just needed to replace the motor, and since my garbage disposal was a common type, he was able to do it there and then! Due to pristine plumbing’s amazing service it made the cleanup from my dinner party a cinch! I would highly recommend them to anybody in need of fast, cheap and honest service!

I called Pristine Plumbing around 8:30 am on a Friday after our 18-​year-​old water heater died. They gave me a firm quote over the phone and said they would have a plumber out the same day. Their plumbing technician contacted me within five minutes of my hanging up with the office and said he would be at my house around 11:00 am.
I wasn’t certain about the size (short or tall) water heater, so he brought both sizes just to be on the safe side (both 40-​gallon gas water heaters by Rheem). The plumber and his helper arrived at 11:15 am and got right to work. They laid out protective covers on my floors and cleaned up after themselves. By 12:45 pm they were done and gone.
Both men were worked hard and diligently and were very polite and answered all my questions. I was very impressed with their demeanor and work ethic, as well as the work that was done.
I possibly could have found a company to replace my water heater for less, but Pristine Plumbing was able to deal with it immediately and that was my priority. I am very pleased with their service and would highly recommend them.

When I called Pristine Plumbing, they told me that they could have a plumber over that afternoon. We set an appointment for 1 pm, and the plumber arrived right on time. After checking out the garbage disposal, he immediately found the problem and took care of it.
I asked him to look at my water heater while he was here, and after checking it over, he said I had some time before it needed to be replaced. I will definitely be calling these guys back.

I called Pristine Plumbing out because my gas water heater was leaking and I knew it was going bad. I basically called them to replace the water heater.
When the plumber arrived and looked at our situation he said he could not put in a gas water heater because he could not vent it properly, it would be against code. He suggested an electric water heater and could install that and «cap off» the gas. This meant we had to have electrical work done.
The following day the plumber returned to install the new water heater. I’ve have used Pristine Plumbing a number of times and have been happy every time. They even hauled away the old water heater.