Quality Remodeling

Quality Remodeling, Inc. truly lives up to their name. From the moment I met the owner Scot, I could tell he was a professional and took our job seriously.
Our project had a few different elements — we wanted to completely gut our master bath, and convert a water closet in that bathroom to a laundry area accessed from the hallway instead. The area we were remodeling was an addition put on before we moved in, and the heating and A/​C was done so poorly our bedroom and bathroom barely received any heat or A/​C at all, so we also wanted to put in a new HVAC system for the addition. Last minute, we were also able to add another hall closet.
Others who’d come to give us quotes on our somewhat complicated project stayed 5 minutes. Scot took precise measurements, asked tons of questions, and thought of every aspect of the project so he was able to give us an accurate quote upfront (he was the only one who noticed we’d need a new electrical panel, for example. I know the others would have figured it out, but Scot was the only one who thought to go to the basement and look. For the contractors that didn’t, that would have added a cost on later in the project after we’d budgeted without it, and that’s just one example of what Scot caught that other builders didn’t). He also came back a second time with a team of HVAC professionals to assess our HVAC issues and discuss solutions before giving us a quote. Before he had our business, he already treated us like his most important customer.
After being burned by a different contractor in a kitchen remodel years ago, I was weary of starting a new project. Scot gave us a realistic timeline that we agreed on, and stuck to it. We had one worker, Walter, here every day of the project (occasionally even on Saturdays and a holiday). He was so polite, and worked so hard on our project. There were many other days where there would be a team here assisting Walter, but even if he was the only person here for the day, he always made a ton of progress on the project (and really, another person wasn’t necessary those days). His work was absolutely beautiful, high-​quality, and it is obvious he pays close attention to detail. Our house wasn’t left a mess, either — as it was appropriate to the job, the worksite was cleaned as they went, and with the exception of dust (which is to be expected), I didn’t have a huge mess to clean up when everything was complete.
The other thing I loved about working with Quality Remodeling is that the owner Scot was constantly in contact with me, whether by phone, texting (which was great!), and he came by at least once a week to check up on things. So did the foreman for the project, Mark. I knew they were always around if I had questions or problems. Whenever I’d have to deal with sub-​contractor (like for the vanities or the countertops), Scot would make sure I got in touch with the right person, then he’d follow up with me and them to make sure everything was going according to plan, budget, and schedule. The sub-​contractors Quality Remodeling works with were all top-​notch.
Scot is such a friendly, knowledgeable guy. He made sure that we got what we wanted, even when it was a little hard to do. He even tried to track down some elusive tile I had found online, and after our project was completed, he checks up to make sure things are going well. We experienced a problem with one of the plumbing fixtures we bought after our project was completed, and Scot called the plumbing company on my behalf after they told me they wouldn’t exchange it, and got a manager to override the decision. You can tell he genuinely cares and wants people to be happy with their projects, even after his obligation to the customer is complete.
I have already recommended Quality Remodeling, Inc. to family members considering remodels. Our project turned out to be exactly what I had envisioned, and the construction of it truly lives up to the name Quality. It was truly a joy to work with the Quality Remodeling team. They know what they are doing, and they truly care about their customers. If we have any projects in the future, I know I’ll be calling Quality Remodeling, Inc. in a heartbeat.

This was our first experience living through any major construction work in our home, and we could not have been more pleased! Scot was a pleasure to work with — he was patient and explained things clearly every step of the way, even making multiple trips back to our home on a Sunday to review things we had already gone over. He was sensitive to our pricing needs, and suggested ways to meet our budget. His crew was great — punctual and considerate, and they did wonderful work. The project was completed on time and on budget, just as Scot promised. I would not hesitate to use Scot and Quality Remodeling Inc for any future remodeling needs. He’s a real gem!

Quality remodeling was contracted to do a substantial amount of additional interior work which was very successfully achieved. We are very happy with the quality and the attention to detail considering the cramped spaces and challenges that they had to deal with. I highly recommend them and plan on using them for exterior work in the future.

Quality Remodeling has done work for me on two of my homes. Quality did superb work on my kitchens, my three bathrooms, entryway and all my new windows. The work was professional and every detail was done the way that I had envisioned. I have recommended Quality Remodeling to my friends and family.
My Mother had a fire in her home, and Quality rebuilt her entire house, more beautiful than she ever could have imagined.
I just want to thank Quality Remodeling for the fine work they have done for my Mother and I.

I used Quality for re-​building my front porch stairs. The work they did was fantastic. Scot was on site everyday to check the progress of the job. The guys were on time and extremely neat.
I have other projects I need done that Quality will be doing for me in July, they’re awesome!