Robert Jeffrey Hair Studio

Making it a regular appointment with Theo.

Just got my color done today by Jessie. She was very personable and she did a great job on my balayage. Jessie is creative and seems passionate about cut and color as well as making her clients happy. I would recommend you check her out. I have dense, fine hair and she offered to thin it out a bit so the color and style would look even better. She went way above and beyond to make me happy. On a side note, she also gave me an awesome shampoo. Thanks Jessie!

5 stars to Martin, as my hair was just cut by him for the first time last night and it was great! He is very knowledgable about what he does and is very friendly. He gave me some great tips for my hair and explained why could/couldn’t not do certain things I wanted because of my thinner hair (which is super helpful instead of just saying No). He even styled my hair for me afterwards and made me look like a million bucks! I will definitely be going back just to have my hair done by him again!
The only reason I give 4 stars for the salon is for a few reasons. While the staff is always friendly, my first experience there about 2.5 months ago was not that positive. I wanted a hair trim and fringe, and the stylist (not Martin) just told me ‘No’ for my request in getting bangs. He said I would look too young and didn’t necessarily suggest anything aside from that. I told him I was interested in getting Balayage done in the near future, and he said that they have a Groupon that I should buy for this. I thought that was helpful in itself, and purchased it as I was in the chair during my haircut.
After I got my haircut from Martin just yesterday, I went to go pay at the desk and also to set up my Balayage appointment. To my surprise when I mentioned the Groupon, they let me know that it’s for NEW clients only. — It is slightly my fault for not reading the fine print of the Groupon, but was disappointed that the stylist I had last time told me I should buy it when I can’t actually use it. :(
Because I loved Martin so much, I will likely go back to get my hair done by him for my balayage, but would’ve preferred knowing I couldn’t use the Groupon before being prompted to buy it by another employee knowing I couldn’t use it.

I followed Martin from a previous salon and I always loved this work. He is very passionate and creative on what he does. I wanted something different with my hair. possibly have my color a little lighter. Martin did a balayage and it turned out amazing. My roots blended very well with the tips of my hair. I absolutely love it!!! He also trimmed my hair to get rid of my nasty split ends and he managed to keep some of the length which I really wanted. Other stylists would chop it short and was not mindful of my «keeping some length» request. I would definitely come back. Thanks Martin!

Haven’t gotten the hair finished yet. But I’m here with my mom and she is getting her hair stripped. I have never felt more unaccommodated for ever. No one greets you and makes you feel welcomed at all. There is coffee in the corner that looks like it might be something that is supposed to be served to the guests but that never happened. Then I sat in the chair next to my mom and apparently it was someone’s work chair so the employee walks over to me and says «this is my chair» so I get up and stand next to my mom for about 30 mins before my mom finally asks if there is any place I can sit. I feel like the employees here actually don’t like me which is weird considering I’ve never met them and haven’t spoken to them because they haven’t spoken to me. This place seriously needs to work on customer service. I won’t be back.

I had an appointment with Ken at four on Tuesday October 6^th, I was originally going to get highlights but we discovered I had 50 shades of blonde so then I choose to go gray/​platinum. The process took almost five hours but he was patients and he delivered what I asked for. I will be going back because he’s awesome! Nick is awesome too!

I had a great experience here. I used the Groupon for a ombré and Elena, my stylist, did a really nice job. She really listened to what I had to say, especially when it came to the cut that I had done. I have been trying for some time to grow my layers out longer. Often times people don’t really get the point when I say «just a trim,» but Elena really got it! She did an amazing job and blended my blunt layers into my hair that had grown longer. The color was also done well too. She recommended their purple shampoo to keep the brassy tones down and their color safe conditioner. I got the small sample sizes because I wasn’t sure if I’d like them but they’re AMAZING. My hair doesn’t pick up brassy tones and it smells great and is soft. I’ll be back to get more soon!

Was not happy with my result. My stylist was nice but after sitting in a chair for almost five hours I was left unsatisfied. Maybe someone else will have better luck then me.

It was my second time. Both times I think they booked me with someone who is inexperienced. First time it was for color last year. I had to go back and get it fixed. After that my hair was burnt and damaged. This time I was kind of scared but since I needed hair cut that day and they were the only one with opening and open late. So I walked in hoping this time it’ll go better. Mistake. I kind of knew my stylist was a beginner even tho after my cut I asked them and they said he is not. He was so nervous and shaking while he was giving me a cut. I have thick long hair that needed little trim just enough to get rid of my split ends. And I wanted to get bangs. That was it. I’ve tried to be nice and told him just don’t be afraid I’m ok n stuff but just so disappointing. He cut my bangs first then shampood my hair blow dried it and starting to flat iron it without any heat protectant product. I finally asked for it since he was using such high heat on my hair it was smoking. Then he started cutting. Today I washed my hair and my dry ends are still there. I didn’t wanna lose too much length but hey I totally don’t wanna have my dry ends after hair cut. I tried to be nice and really trying to like his job but it is just not happening. So I need to go get another haircut after just 3 days of getting a haircut. Can it be anymore ridiculous? Both times my stylist needed to call someone else to help them with my hair. I am never returning to this salon ever even if they offer free service. Just really disappointed.

My wedding was a year ago, so I’m now able to make this long (literally, 5+ hours of the 24 hours before my wedding was sucked into this salon) story short (er).
I brought multiple pictures to Alexandra. I have very curly, thick, red hair. That said, it will do what you want it to when handled correctly. Alexandra took over 2 hours to straighten it the night before my wedding. An expert stylist can do this in about 30 – 40 minutes. It got frizzy immediately. No hold, whatsoever. But I tried not to worry, it was August in Chicago. Things happen. Unfortunately, the pictures from my rehearsal dinner prove it.
I was unimpressed, but too happy/​busy/​tired to worry about it. My 5 bridesmaids and I arrived the next day, and even though my hair was straight (just needed some going over), all 5 of them were done and dusted with beautiful up-do’s before I was. It was about 2 hours in when I really started to panic and my maid of honor looked at me and said, «here, have some chocolate» and handed me a glass of champagne. She’s a champ. I asked how much longer, and the frazzled stylist scoffed and kept going.
Probably the worst part of the experience was that Alexandra did the EXACT same style 3 times, completely the same, and it never worked. It was a fish tail, and my hair is too heavy. I had mentioned I wouldn’t mind a braid but that I wanted a curly, romantic look. Not my vision at all. She was clearly frustrated and panicking.
Luckily, Rosa finally stepped in (looking worried and annoyed) and churned out a great up-​do in about 20 minutes (exactly what I had envisioned), as that was all the time I had and the other 5 girls were finished. While it looked beautiful, and I am FOREVER grateful that she saved the day, there were a few strands that fell out later in the day :(That said, the up-do’s she did for my bridesmaids as well as myself did look beautiful and I’m confident with more time everything would have stayed in place. She was a god send that day, but I just wished she had intervened sooner.
To boot, when I initially inquired about bridal hair and then when I booked the appointments, I was told that the bridesmaids would all get 20% off as first time customers. None of them did, and I was too frazzled and trying to remain calm to ask until later in the day. I e-​mailed the salon and no one ever gotten back to me.
Brides, unless you book with Rosa, run. This place wasted not only my money, but the worst thing of all is that they wasted my time.
Alexandra was very inexperienced. I can deal with that when you don’t do the same thing that doesn’t work over and over and hope for the same result. While Rosa stepped in, it was very, very late in the appointment. In addition, they did not honor their word and even charged me full price for the terrible service I received the morning of my wedding, knowing full well that it was not okay.
Overall, while I think Rosa is extremely talented, I would not recommend.

I get consistent service every time I come. I have never had an issue scheduling an appointment, and Theo is incredibly thorough and understanding of how to cut hair

Let me say first that the demeanor and bedside manner of my stylist, Alexandra, was wonderful. She was kind and personable, and the only reason I’m giving the salon two stars instead of one.
Unfortunately for me, the stylist was either rushed, or inexperienced, and I ended up with a color that not only was NOTHING like I asked for, but a color that I really, really do not like. And before a business trip. AND after asking three times prior to starting the color process, «Are you SURE you can get me the color I’m looking for???» «Yes», I was told each time.
Very, very disappointed.
Here’s the summary:
1. I walk in and say, «do you have time for a cut and color? If not the color — I definitely don’t want to rush that– I’ll just take the cut.» One stylist declines and the other says she’ll do it. I DOUBLE check again, «are you sure you have time to do the color now?» Yes, I’m assured she does. Great!
2. I point to two pictures in a magazine that showcase the two colors in which I’m interested. We narrow it down to the dark blonde, which I’m super psyched about. I ask, «Are you sure we can get this color today?» Yes.
3. I trust her and let her do her thing. Fast forward to her blow drying my hair. It is _​bright orange_​. It is not blonde, or any shade of that, it is ORANGE hair. Literally.
4. My face is completely shocked, obviously conveyed to stylist, because she says, «is something wrong?»
5. «Um, yes, my hair is orange.» She looks concerned, somewhat uncomfortable, and picks up the magazine again. «Hmmm. Yeah. Well here let me tone it down with some toner shampoo.»
6. «That will give me the color we talked about that we are looking at in the magazine?» «Um yeah, it’ll be like that. It should.»
8. «So I’ll walk out with the color in the picture based on what you are telling me you’re about to do?» I am not an expert, so I am completely relying on her expertise here, remember. «Um, yeah.» She says.
9. She puts more stuff on my hair, lets it sit, and we rinse it out. It is STILL orange. She looks awkwardly at me and I just stare at the awful mess that is my hair. I feel bad, because she is a nice girl, but I am completely disappointed with the experience and pretty upset that I did not walk out of the salon with the hair color I wanted and was assured I would get. Moreover, I have ORANGE hair, which is one of my least favorite hair colors, personally.
10. She knows she completely messed up and says, «I’ll only charge you for the cut. We can make another appointment with a master colorist assisting to get what you want.» While she was nice, I am thinking, «I just paid my babysitter three hours to watch my kids, to waste my afternoon, to walk out of here with a color I both did not request and am completely not happy with.» I appreciate her offer, but I feel like more that just a promise of making it better — at full price for a mistake that you made– was not enough. And they couldn’t even fit me in until a week after I got back from my trip. Make an exception when it’s your mistake maybe???
Because I was headed on a business trip with colleagues, I could not wait until I returned to fix my colossal wreck of a head. I was able to get to get into another salon the next evening to correct what they could, but because it was such a horrible color to begin with, they could only to so much in one sitting to make the orange palatable. $ 150 to fix Robert Jeffrey’s mistake.
So, I wasted three hours at Robert Jeffrey to get a base of orange when asked for dark blonde, and wasted $ 150 to correct as much as I could at another salon, and STILL have to go back to process my hair again at Robert’s and pay full price to again fix their mistake?
Crazy.
I don’t have a problem spending the necessary dollars to get a result I want and am promised. I have a problem double paying to fix the mistake of someone else.
Hopefully, when I go in and talk to them today, they’ll be able to right their wrong.
Keep you updated. So disappointed, was looking for a salon I could stick with and thought the girl was so nice and friendly. Nothing worth this much trouble and bad hair color, though!

I had a reservation at another neighborhood salon for my son to get his haircut that got cancelled due to the stylist being sick. I called Robert Jeffery hoping they could get him and they gave me multiple times we could come in. If Theo has an opening, I highly suggest you book him. Gave my picky 12 year old a great haircut that left him smiling the rest of the day. It was so good, I asked if he could cut my daughter’s hair and he got her in too. She’s been admiring herself in the mirror all night.
Forget the place we used to go to, Theo will be getting all my families business from now on!

In my ever-​long quest to find the perfect salon and stylist, I came upon Robert Jeffrey whilst walking to Hopleaf one night. «Oh, looks like some fun stuff going on in there,» my mind chirped. So, much in need of thinning out my helmet-​esque-​looking-​mop, I made an appt and was scheduled to be seen by owner/​senior stylist Rosa.
Everything was lovely — the salon is clean, the front desk super helpful and nice, the décor is modern and inviting. But, holy sticker shock, shit! When I did the research into RJ’s prices, I saw mens cuts for $ 35 and womens for $ 45. Now, I have short, short hair. Like a man. Man hair on my female body. So, one would assume I’d fall somewhere between the $ 35 and $ 45 price range.
«That’ll be $ 65,» the friendly front dude said to me. I almost fell over. With a $ 15 tip, I spent $ 80 on something I assumed (sigh) would only cost about $ 40.
Yes, I realize Rosa is the owner and a senior stylist (senior stylists = more $$$ than junior stylists, generally.) And, yes, she used nothing but scissors on my hair (versus some of the younger, less-​experienced stylists I’ve been to lately who use buzzers) and it came out pretty dang great. And, yes, she offers free touch-​ups so when my neck hair is longer than it should ever be, I can go back and get a quick fix for zero dinero.
But, I’m still kinda blown by the price. No where on the website does it say it will cost that much, AND, I’m so against charging women more than men for haircuts — it’s just stupid and sexist. I should be able to walk into any salon where men get the same cut as I do, and pay the same price as they do. There is no difference between my disconnected ‘do and his. (The beauty industry seriously needs to modernize their pricing scheme.)
So, that’s that. I’m not sure if I’ll continue my quest or stay settled here… stay tuned.

This review should have been written 8 years ago, but I’m finally getting it done. I’ve been going to Brandon since I moved to Chicago and can’t say enough positive things! I’ll never forget the first time I went to him. I walk in, and say «do what you want». He gave me the best haircut and color I’ve ever gotten! The color was amazing, and my coworkers were even impressed. Brandon is awesome– he listens to what you want/don’t want, consults before styling/​cutting, and really individualizes your haircut.
Every time I go there, I walk out with an innovative style. He takes his time and won’t let you leave until it looks perfect! I was always one of those people who was scared to speak up, but now I confidently work with Brandon to get the best color/​style.
On another note, Brandon is hilarious, has great stories to share, and often serves as my therapist! He’s wonderful and you won’t walk out of there unsatisfied. I can’t wait to get another haircut!

Being new to the general area after moving from the North Shore, I was more than a bit concerned with finding a new hairdresser. It seems that salons are a dime a dozen in the city. I guess the planets aligned perfectly because I lucked out on my first visit to Robert Jeffrey. Of course I did check the salon out thoroughly online before calling to make an appt. So I did do my homework, but honestly… I have never had such an easy first experience.
I was set up with Theo. An edgy rockstar kind of guy… with a great smile, a nice European accent, and a fun personality. He spent time with me to identify what I wanted and what I liked… then he promptly put me in the shampoo chair and gave me the best wash and scalp massage of my life. Definitely worth the appointment regardless of how my cut might turn out.
Theo nailed it… he took his time, was meticulous in his attention to detail, and made sure I was satisfied before getting out of the chair.
I ended up with a slightly younger look for my almost 50 year old face. lol. I love it… and was so confident that I rebooked for another session in 3 weeks.
I am so happy I took a leap of faith, called Robert Jeffrey and met Theo. You rock, THEO!

Yes! I have finally found my go-​to salon!
I have lived in the area for 3 years and couldn’t find a salon to my liking. I often found myself going home to the suburbs for a cut. But I am happy to say this place changed my mind.
I went in this evening for a trim and to add some bangs for that x-​factor. I am starting a new job with a performing arts organization in a few weeks so I needed something that conveyed class, elegance and chic, not the «I work from home» style I had been sporting for awhile now.
I was booked with Alexandra and found her friendly, accommodating and very good with understanding my needs. Plus, she instantly knew what celebrity hairstyles I was referencing without even showing her pics — we agreed I was more of a Selena Gomez and less of a Taylor Swift. I hate to come across as vacuous, but it has always annoyed me when high-​end salon stylists don’t recognize well-​known celebs and their trendy cuts. Has the «Rachel» not taught us anything about pop culture influence on hairstyles?! For the record, I always bring in a pic for reference, but that never stopped the dumbfounded looks in the past.
But Alexandra got me, and she was very quick and efficient with cutting/​drying (my hair is very, very thick and usually takes longer). The final product was gorgeous and worthy of a shampoo commercial. Okay, maybe I exaggerate, but I did get a few winks while walking home.
In addition to the great cut and style, I found the prices very reasonable and the front desk was very nice. I will definitely be referring this place to my network!

I visited Robert Jeffrey for a cut and highlights with Alexandra. I had a Groupon which made the this an exteremly affordable experience. I literally live four blocks from this salon but had always traveled to Lincoln Park or River North for a haircut. However, I think I found my new salon!
I have very thick, unruly hair and was desperately in need of a trim. I showed Alexandra some photos of both the haircut and highlights I wanted and she got right to work. Instead of traditional foils she used the balayage technique on my hair which turned out exactly as I wanted. She was very friendly and understanding as I almost fell asleep on her a few times in the chair (it had been a long week).
I will definitely be back in the future, especially since they gave me a coupon for my next visit!

Stop #3 in my eight-​month hunt for a local stylist. My experience is obviously in the minority, here, so the standard disclaimers apply — your mileage may vary, I might have shown up on an off day, etc. But I’ve been to several studios in this area during my hunt for a stylist I clicked with, and while most fell into the «good place, just not for me» category, this was the only one that really felt like a negative experience.
Don’t get me wrong, it was far from awful — I made an appointment and went in, and the girl gave me a perfectly fine haircut that was exactly what I asked for. But there was no enthusiasm in it, no real artistry. She didn’t seem interested in creating something awesome like the best hairstylists do. It just felt like she was marking time until she could go home.
Admittedly, this was just based on the one impression — it might have been wrong. In fact, it probably is wrong, because the most puzzling/​off-​putting part was how she just *wouldn’t talk*. She didn’t seem to mind if I did, but she didn’t seem interested at all in what I had to say. So I thought, hey, fine, maybe she prefers to talk about herself, and asked her a couple questions about her hobbies. She gave three– and four-​word answers, and then shut up completely. Eventually I gave up and just let her finish in peace, which felt the tiniest bit awkward given that she had a razor very close to my neck for much of that time.
The salon itself is nice, but (at least on the day I showed up) they had the radio turned up so loud that it was a little hard to hear anything else. (Come to think of it, maybe that’s why the stylist didn’t talk much.) I like music as much as the next person, but come on, hairstyling is a social industry. Communication is part of the job, and it seems to me like actively discouraging that is going to put customers off. But maybe this place is just looking for a different type of customer than I am.
I wasn’t precisely unhappy about my experience here, and it’s worth noting that it was also the cheapest of the five studios I went to. But definitely didn’t feel bad about not going back.

Robert Jeffrey is a nice salon in Andersonville. I have gone there for the last few years, and both my significant other and I even switched stylists when a couple of them left the salon. There are many professional and very good stylists at this salon. Shout out to Nick. He’s been doing a great job on my hair for about a year. He takes his time and pays attention to detail.
The most fun part of Robert Jeffrey is that it is next door to a world class beer bar. Be sure to have a post-​haircut beer!