SilverEtechs

My TV went out on Dec 22^nd, I called Luis the next morning and he was there that afternoon working on the TV. He ordered the part and came on Christmas Eve to make the repair (even though he was supposed to be on vacation) He was prepared, knowledgeable, and fairly priced. If you’re having TV problems give these guys a call!

My LG TV was having an issue where the picture wouldn’t display a picture anymore, but was able to still produce sound. Throughout the week, I would get lucky and a picture would display, but eventually on Saturday morning nothing was happening. I ended up calling up SilverEtechs, but got no answer. After all, it was Saturday and I would think all of their appointments would be booked for the day. So I ended up emailing them, hoping to get a response the following week.
Not even an hour after I sent the email, Luis returned my phone call. We discussed the issue I was having and he was able to come out in the afternoon and take a look. Luis was very nice and conducted himself in a very professional manner. He took off the backing to the TV and explained to me his thought process as he was diagnosing the issue.
He was able to find the root of the problem. One of the components wasn’t receiving any power and he believed just needed to be replaced. He took down the part number and said he would place the order for the part Monday and hopefully be back some point next week to install the new part.
He promptly called as soon as the part was received Wednesday night and we setup a time for him to come out early-​Friday morning. He was in an out within 30-​minutes of installing the new part and the TV was back up and running.
I would definitely be returning to SilverEtechs in the future.

Once again I needed help with my entertainment system. Luis being a totally reliable tech. I immediately contacted him for help. He answered within minutes as always and suggested a quick fix that did not require an expensive repair. It worked! I offered to pay, but Luis refused… Wow! This guy is not only as courteous pro, he also is a genuine nice guy. Thank you again Luis!

Great service, had a tv that would not power on. Luis came to my house and fixed my tv in less than an hour. Great customer service, I know who to call if I ever need my tv repaired.

Cannot recommend enough! Luis was a true professional. My plasma TV was randomly turning on and off. I initially called a national, well-​known repair service. They sent out a serviceman who was very clearly inexperienced and had no idea what he was looking at once he took the TV apart. This serviceman suggested it was an issue with the power board, and he recommended I order a new part, which I did for $ 280. When I called this serviceman back to install the part, he refused as I did not order the part through his company. I called Silver and left a voicemail. Within minutes, Luis called me back. He took the time to talk about the issues I was having, had me send him the TV model #, and did some research. We scheduled an in-​home visit. Luis gave me a 1 hour window in which he would visit (as opposed to the 4 hour window I’ve grown accustomed to), and showed up early! He clearly has a tremendous amount of experience as he handled my TV with care, took apart the TV, and almost instantly pointed out the issue I was having. He suggested fixing the existing part — allowing me to return the new part, saving me $ 280. He proceeded to do so, and within 15 minutes, my television was working perfectly. A true professional that really knows his stuff. Best repair experience I have had in the city!

Luis was fantastic to work with and is extremely knowledgeable on TV repairs. He has helped me multiple times and I would recommend him to anyone who needs assistance. I wouldn’t call anyone else!

My Samsung TV started switching on and off constantly. I called their support who refered me to a repair service that was absolutely miles from Chicago. I checked Unilocal,found Silver and they got the job done for a fair price. Much cheaper and quicker than the quote from the people Samsung recommended
TV fixed for a fair price and done very quickly.
Highly recommended.

Found silver TV and computer repair on Google/​yelp and decided to try them out. I needed to get my Samsung TV looked at because it was acting all sorts of crazy. Left a message and Luis got back to me later that day. He came out the the following day and was on time. I explained what was going on and he knew exactly where to start. He was in and out in about a half hour. Very knowledgeable, efficient, and it was cheaper than I expected. I would recommend them to anyone who needed a TV fixed, specifically Samsung. Samsungs are notorious for the problem he fixed (capacitors) but I love them anyway. Before giving up on a broken TV, save a few bucks and try them out. Guarantee you will be happy you did.

Luis was awesome to work with. Our Samsung LCD randomly went out after a move and lengthy time in storage. Luis came to our house the day after we contacted him. He took the TV, fixed it, and returned it two days later. All at an affordable cost. Will recommend him every time!!! Cannot say enough good things.

Wonderful experience, thanks to Luis at Silver TV & Computer Repair.
My 8 year-​old TV, which had never given me an issue before, suddenly went black. I searched Unilocal!& other sites for reviews of TV repair services — and I’m happy that I found Luis & Silver TV Repair at the top of the list.
I emailed Luis with my concerns on Monday night, and he called to follow up & schedule an appointment on Tuesday. He arrived on time for our appointment and quickly diagnosed the problem with my set, offering a few scenarios for potential repair. He followed up again the day after my appointment to further diagnose the issue (he had taken a few faulty pieces from the TV with him to investigate further) and was able to offer a less expensive & quicker repair than we initially expected. He made a commitment to have the components repaired within 48 hours, and returned to my house to re-​install the repaired components. Finally, Luis was very helpful with getting my TV re-​positioned on its wall mount — which proved to be quite challenging!
I would absolutely recommend Silver TV Repair based on my experience. Luis is trustworthy, provides objective & accurate information regarding repair vs. replace options, and he delivers high levels of service. Again, a wonderful experience.

Luis is a trustworthy, knowledgeable pro and a good person in general. It’s been a while since I had such a great experience like this. I’ve talked about him and this experience with all my friends. They think it’s a little weird I’m so excited but I don’t care. I’m so happy I called him.
My nice’ish Toshiba went out after just 3 years (don’t buy a Toshiba!!!). The screen would just flicker off but the sound stay on after watching it for an hour or so. Apparently these new TVs ares sometimes just built to last 3 – 4 years (ugh).
There were conflicting reports on what it could be in forums. I took the tv apart to see if I could see any obvious damage– nothing. Decided to call a pro.
Luis came to my house and he came prepared. We had talked about the issues with the TV and he did the homework and was ready to roll. He came with new software ready to download to see if that would fix the issue, which he figured was a ⁵⁰⁄₅₀ shot (thanks to Toshiba common issue with these tvs).
He told me if it didn’t work, then it was this XYZ part and he already looked it up. It was $ 140 for the part and he told me how much labor would be (very reasonable). He also told me that it wasn’t a sure fix. That the issue with the part was due to the tv overheating and that was just a Toshiba issue with this TV. He said it could potentially fix the TV for a year or two, but it could happen again. I really appreciated his honesty. He told me if he were me and this software update didn’t work, he would spend that money toward a new TV.
**He advised me to not spend my money with him trying to fix a TV that has a lot of issues and instead spend that money on a new TV. — Instead of trying to make some quick cash, he really looked out for my best interest. How awesome is he? Then he gave me a ton of info on what kinds of TVs are best to get now so I wouldn’t end up buying another junker.
Well, in the end the software update didn’t work and I got a new TV (Samsung). (Want to be clear that it wasn’t his fault at all the software update didn’t work. It was Toshiba’s fault and the cheap little parts it buys for its tv.)
Also, I love that he comes to your home so you don’t have to haul your tv somewhere just for them to check it out.
Go to Luis. He’ll give you the real scoop and look out for your best interest.

Not sure why I waited so long to get our TV fixed! Our bedroom Samsung flat screen TV stopped turning on about 4 months ago. I had no idea what the problem was or where to even go to have it looked at. Found Silver on Unilocal and gave them a call.
Luis answered and we scheduled an appointment for a couple of days later due to my schedule. He showed up on time and got to work. He replaced some fuses and other components that I have no idea what are. Did some soldering of something. Beats me. But what’s important is that it took him under an hour to fix it and charged me $ 150, which I felt was a fair price.
TV is back and working great. And he gives a 3-​month warranty. So that was cool.
Luis was very nice and great to deal with. I’ll definitely call him again if we need a TV fixed, and I’d recommend him to anyone.

I called Luis about fixing our 4 – 5 year old samsung flat screen that wouldn’t power on properly and kept clicking. He knew exactly what the problem was and gave me an idea of the cost up front.
He was on time and fixed it in just a short amount of time. The price was right in line with what he had told me on the phone. He was very knowledgeable about TV’s and I would trust him with any other electronic repair needs.

Great service and excellent communication. It’s sadly refreshing to come across a service person you can trust without fear of being cheated or gouged. Will certainly call on Luis again should I have more trouble from my crappy TV.

I’m not sure where to begin with all the great things I can say about Luis!!! When my TV went out I looked to Unilocal for help! Silver TV came up 1^st and with rave reviews I might add. I called to set an appointment, within 24hrs Luis came by and diagnosed the problem. It was not an easy fix and required a couple visits.
I’ll give him 5 stars in a heartbeat for his communication, being efficient, and reasonable service fees. My TV works like new (he even corrected my HDTV settings). I would give him another 5 stars for being reliable and coming out in the sub zero weather/​major snow we had to complete the repairs.
It doesn’t stop there… after he left I saw him outside helping one of my neighbors shovel out their car that was stuck in the street. My husband left out soon after & got stuck too, since he was still around he helped him too! Great Repairman and Good Samaritan all in one! A+++++ Service all the way!!!
–THANK YOU FOR EVERYTHING LUIS –THE COTTONS

I have a PS3 hooked up to my 7 year old TV and it suddenly stopped working. I, incorrectly, assumed my TV had finally gone out on me after working like a trooper since ’07. I called this company and had a tech visit my apartment, i don’t remember his name. He took the back off the TV, told me my ‘motherboard’ had gone bad, then suggested I either get a new TV or order a new motherboard. I then order a new motherboard, he came back out to my apartment to replace it with the old one, and it didn’t work either. He told me, «they probably sent you a bad motherboard». This is an old TV and this was the last motherboard available. This left me with no option except to buy a new TV.
I recently bought a new TV and the HDMI outlets didn’t work on it either, which prompted me to think, «I wonder if my HDMI cable is bad?». POOF problem solved.
Needless to say, I would expect a ‘professional’ to check the cord going from the source to the TV to ensure it’s not either the source or the cord, before assuming it’s the TV (like me, the non TV expert/​professional). I can take 50% of the blame for not checking the cord, but I would expect an ‘expert’ to have troubleshooted all potential angles before suggesting to someone to ‘just get a new TV’.
This guy took my motherboard out twice, while replacing it once, made two trips to my apartment and the problem was simply my $ 10 HDMI cord. He wasted his own time due to his own incompetence and lack of troubleshooting skills.
What if I hadn’t kept my TV? What if I wasn’t able to return my new $ 400 TV? What if I wasn’t able to return that $ 100 motherboard he suggested I order?
I’m weary of all their reviews being 5star and my experience being 0.

Fantastic service and repair. Couldn’t be happy 24 hours after the appointment.
Called Wednesday, appointment Saturday and completed within two hours.
Professional! It comes up in most reviews up it is true. From checking the time, sticking to black and white dialogue with no room for grey area, delivers the service keeping things up front, organized and understanding the landscape of tv repair when it comes to people not wanting to be ripped off Fr. best buy et al.
Delighted. Will keep, spread the word and use again.

Luis was very courteous, knowledgeable, and professional when he appeared at my house to repair my 7 year old Samsung Plasma that randomly went bonkers. He explained the issues with the TV and he advised me against repairing my TV because the costs would be close to a price of a new TV. I appreciated his candidness and I would definitely use him if I have any future problems with my TVs.

Terrific service and a fair price. Fixed my tv in a half hour. I gave some information via email and he quoted me a price. If I have any issues I’ll call him again to fix my tv.

Luis was terrific in helping me with a 55″ Vizio LCD that went on the fritz after a massive storm. He came the next day and diagnosed the problem — a dead main board. He was up front about the cost of the part, and his labor. I paid him half the quote and he ordered the part. Immediately on receiving the part he got in touch to schedule an appointment — the same day as receiving the part. He arrived on time, replaced the part, and while he was at it, he replaced a couple of capacitors that he could tell were worn.
This is a terrific guy, running a terrific company. Don’t hesitate to give him a try.