SolveMyPC

My laptop gave me the blue screen of death out of nowhere after having it for only 15 months. The geeksquad charges a lot to diagnose. Plus u have to get up, go to best buy, and wait in line.
Called these folks up after seeing all the positive reviews and they didnt disappoint. Later the same day, Billy came over to take a look at it. He was friendly, professional, and knowledgeable. He ran a diagnostic at my place and my harddrive was fried. So he took my laptop and external hd to try to get the data from it. Unfortunately, it was fried pretty badly, but they work with another company that specializes in data recovery.
I had my important data backed up already, so i decided to get a new computer all together bc i compromised on the original one that fried out. Figured i would just get the one i really wanted. They recycled the old computer and returned my external hd the same day i made the decision. Throughout the process, i was completely informed of their progress via email. If i wanted to replace my hd and recover windows, i wouldve gladly given them my business. I ended up paying only for the diagnosis
I would wholeheartedly recommend these folks to anyone with computer issues, both to diagnose and fix

Highly recommended!!!
Very satisfied with the service, repair, price and professionalism…
Knowledgeable, affordable and helpful, what else can you ask for?
Bryan is the Best!

These guys really are great and affordable. They are worth a call if anything goes wrong with your PC, I’m honestly pretty happy I found them and they were able to rectify my clumsiness, 3wks after getting my laptop, at a price that I could afford as a full time student. The guy that fixed my computer was Bryan, so nice and helpful! Definitely recommend!

SolveMyPC was able to come to my office the next day. The technician was really friendly and easy going, and he was totally patient with my non-​jargon explanation of the computer problems. I always feel intimidated to describe these things since I just don’t have the vocabulary, but he was not judgmental at all about it. He wasn’t rushed either, and took his time to run all of his tests and try to determine the source of my crash. Overall a pleasant experience and my computers are back up and running, and I feel like I know more about them in general. Thanks!!!

SolveMyPC is a FABULOUS company! I just moved to Chicago, and upon arrival my laptop was broke, and I was panicked, but SolveMyPC fixed it in no time at all! I was staying at various hostels and friend’s houses when I needed it fixed and SolveMyPC worked with me and allowed me the option of just picking up my laptop, fixing it, and returning it, all in less than 24 hours! Amazing. Not only did they solve the problem, they cleaned my whole laptop up, and it feels just like new. If all this wasn’t enough to give them a great rating, the price was AWESOME (significantly lower than all the other places quoted me), and the two men I worked with (Christopher and Bryan) were the nicest guys. Chris even gave me a ton of advice about my laptop and things I needed help with that were completely unrelated to the problem they fixed. Thanks guys! I HIGHLY recommend using SolveMyPC!

1. I love that they have support specialists come to you, whether its work or home. It was so convenient for me to be able to coordinate with my schedule.
2. They really try their best to help you. While it was a bit tough to correspond just over email (they would be unresponsive at times until I followed up), I feel like that might have been solved if I just called. But when Billy came, he was very helpful, friendly, and proactive.
3. Affordable. While ultimately, my laptop had an issue that was not-​so-​simply fixable, if I had gotten it fixed, it would have been much more affordable than I expected. I was happy with the price.
All in all, I would say that this seems like a solid place. The next time I have any technical issues or problems with my computer, I will definitely be using SolveMyPC! :)

These guys are good. Honest, service oriented, cares about solving your problem. I will definitely call them for the next time I have a computer issue.

This guy Chris is still the most fantastic person to get assistance from when having computer issues. I accidentally dropped my laptop and the screen got smashed. He and one of his coworkers named Eric replace the screen at a very fair and reasonable price compared to what I had seen at Best Buy and other electronic service shops. They were able to fix things quicker than I was expecting. Chris ordered the screen and had it put in less then a week after I consulted him about the problem. If you ever have any hardware issues this guy is the man! I know that he is software savvy too because he helped a neighbor of mine with some issues that she was experiencing with her computer on the account of it having viruses which Chris was able to detect and eliminate. This greatly increased the speed of her computer. I couldn’t be more pleased with Chris and the service I received!

I’ve now had my computer debugged. It’s running better than ever. Chris and his crew always go the extra mile for all their clients. I’m excited about my computer again and next having them add a larger hard-​drive. Will continue to use them for all my computing needs!

I called SolveMyPC to find out if they could help me get my broken laptop backed up before I shipped it back to ASUS. After a conversation with Christopher, he helped me figure out that I really didn’t need anything that was on the machine. So I saved the time and money because of the high standards of customer service that these guys have. When I do need real computer repair services, I know that they will be my first call.

I just had a great experience with SolveMyPC.. .I talked to Chris on the phone, and walked him thru my problem, he diagnosed it right away, and knew what he had to do. When he arrived at my house, he was professional and courteous and he got the job done. .. no weird upsells, no weird service plans, just fixing my PC and letting me get back to work.
Great stuff, no gimmicks or anything. If you need some computer support in chicago or in the north shore, they are great.

What a lifesaver! I’d been having a couple of nagging PC issues. I know just enough about the inner workings of my laptop to be dangerous but couldn’t Google my way out of these particular troubles. I contacted Chris at SolveMyPC and, I am not exaggerating, he had both issues resolved in under ten minutes … remotely accessing my machine.
I couldn’t be happier and this isn’t the first time SolveMyPC has saved the day for me. I HIGHLY recommend them. Very professional and knowledgable!