Spa Space

After my review, the manager contacted me and she offered a complimentary wax. Was very pleased by the follow-​up!

I went there and took my mom as a late mothers day gift, which was a late mothers day gift. I absolutely loved The Melt with James. My mom also absolutely loved her massage by Denise. All together, it was pretty expensive, but it’s made my back feel so much better!

Maxine is, by far, the best waxer I have ever been to. Her Brazilian waxes are as fast as they get without compromising quality or thoroughness. She produces the best quality while causing the least pain. Her eyebrow waxes are incredibly on point. I have 2 eyebrows with different arches and she makes them look perfect. People always comment how great my brows look after I see her. She really is «the Michael Jordan of waxing» as my friend says.

I had a great facial and massage here the other day using my Groupon. However, you should know that it is misleading since you don’t actually get a discount with the Groupon (the facial is normally $ 54 and the massage is normally $ 75. The Groupon costs $ 129).

I have been coming to this spa since it opened. It’s a treat every time I visit, with the coolest skin products and calm ambiance. when I get any service here, I know I receive the best there is. I’ve traveled the world and we’re truly spoiled by Spa Space. Indira is my favorite at facials & Bianca is my favorite nail technician. If you use them you will be happy you came here.
PS. No one gets 5 starts, because no one is perfect.

My husband and I had massages and facials. It was very nice, very clean. I really enjoyed my time there. Everyone was welcoming and friendly I would definitely return for services.

I had a swedish massage a week ago, I’ve experienced better. The entire massage there were loud people talking and laughing right outside making it very hard to relax. I didn’t feel like my knots were gone at all. The facility itself was very clean, and accommodating. Staff was very friendly as well.

I like to treat myself to spa services every year for my birthday. The spa that I was originally going to book with was full, so I booked an appointment with Spa Space. I’d been there several times before, but my last appointment was over a year ago. Since it’s convenient to my job, I figured I’d take off early and treat myself to an early present. I booked a signature facial, and lavender pedicure. The lavender pedi is advertised as having the «most massaging». Since many salons are pretty stingy with their foot massages during pedicures, I was really looking forward to that pedicure.
I arrived for my facial 15 mins early. The esthetician came to get me from the lounge about 5 – 10 mins after my scheduled appt time. After I got settled into the room, she examined my skin, I told her my concerns, and she convinced me to upgrade my services. (Why not? My skin deserved it.) The facial felt nice and relaxing (except for the extractions, of course). However, once I was done and returned to the lounge, I was a bit disappointed. I guess I didn’t expect to see the same dry skin areas that I had before I got the facial. At least put some moisturizer or oil on my face to lock the moisture in. (I eventually did that once I got home, and my face thanked me for it.)
Nevertheless, I waited in the lounge for about 25 mins for my next service — the pedi with the «most massaging». My wait should’ve only been about 15 mins, but the nail tech was a bit late. Once I was finally brought back to the pedicure area, I quickly learned that the chair I was going to occupy for the next 45 mins or so was not functioning properly. It was stuck on the «knead» function, and I could barely feel it. No biggie, though, because I was about to get a pedi with the «most massaging». If «most massaging» means «gently rubbing exfoliating scrubs and lotion on your legs and feet», then that’s exactly what I got. I’m definitely not a fan of deep tissue massages (they hurt!), but that was the gentlest «massage» that I’ve ever had. Needless to say, I was a bit disappointed. The nail tech did a decent job overall (my feet were soft and my nails were nicely painted) but, considering the description of the service (and the cost), I expected more.
I would like to compliment the front desk staff. They were pleasant during the check-​in and check-​out process, even though things were a bit hectic with a large party of ladies checking in. Though I wasn’t completely satisfied with my overall service, I wouldn’t rule out returning. However, it’s definitely not in my top 3, and I’m sure I won’t be returning any time soon.

The best massage I’ve had to date! I got a deep tissue with Mike. He literally «fixed» me. No more strains or aches, I stand up straight and my shoulder doesn’t crack anymore. Unbelievable healing. I will be back! I give it 5 stars for the quality of the trained staff and a 4 for facilities.
It’s 3÷13÷16 — 2 weeks after my initial post and I for sure came back. Mike «aka Magic Mike – to me» is my go-​to guy. He’s quiet, supremely skilled and ultra-​intuitive. The most out of body massage to date. Get a Swedish if it’s been a while, then get a deep tissue when you’re ready.
For me, I will be begging for a raise, re-​doing my monthly budget and cutting where I need to make this a part of my monthly me.
P. s. For your preggerz— The acquaintance I met in the locker room had a killer pre-​natal massage with Assa.

I have to thank all of the staff at Spa Space for making my corporate event amazing. I appreciate the General Manager, Nicole Villagomez, accommodating all of our needs and even some last minute changes. Every client of mine was highly impressed with the quality of service and professionalism of the staff. I look forward to hosting another event at Spa Space.

I’ve been here 4 times now. The first was an impromptu pedi after a crappy work day. I was pleasantly surprised by the décor and feel of the space. It was busy but not overcrowded. Staff are all super friendly, make eye contact, and don’t rush you. I don’t really care too much about that stuff, but when it happens, I definitely notice.
I had an exquisite pedicure from Tesha. She is really energetic and strong (her massaging is really out of this world) and great to speak with during sessions. I’ve gotten several no-​chip manicures from her as well and they all last over 2 weeks. i’d leave them on for a month except for the new growth coming in.
I also took my lady for a couple massage. The double room is really two rooms with an open divider, but that is a good thing and aesthetically (again, I don’t care about that stuff), it was quite nice. I knew we were in the same room but we were able to have our own experiences that didn’t disrupt each others. The therapist was attentive, friendly, great with pressure (I also gave regular feedback that it was good or too much/​little), super chill and worked on my pesky piriformis muscle.
Finally, because this actually DOES matter to me, every time I’ve been there, regardles of the day of the week or time, there are other clients of color being served. There are also staff persons of color. And no one seemed to care that me and my girlfriend were a couple and getting massages together.
Of the places I’ve looked into trying in Chicago, this is one of the pricier ones, but I can walk here from work, i feel great being here, and am happy to recommend it!

Service is good, just had an issue with them honoring an agreement which was made after a groupon purchase and we weren’t able to come to a solution

I have been going to Spa Space for 8 years almost – I have brought friends, my husband and both my sisters-​in-​law in for services as well. We all used to really love it – especially Endira – I hear she is still there. Her microderm facials were really great. It has been sort of the go-​to place for my brothers to give me gift certificates to for special occasions. I was recently there to redeem a Groupon Gift for a massage and mini-​facial.
I have noticed over the last 8 years, the facility has taken a turn for the kinda-​not-​kept-​up. For example, there is a wall in the women’s bathroom where the tile was not installed correctly or the wall was not installed correctly. It is still not fixed…8 years later. The bathroom overall is a little dirty (like the corners not cleaned and carpet not installed right and coming up). I couldn’t get the toilet room door to lock. The furniture in the resting place looks like something that has been there too long. Plus when I went to put my things in the locker, I could not find a single available locker except one that was locked open so I wasn’t comfortable putting valuables in it. For the love, those terrible spa shoes. They are like the plastic soccer sandals that you fall out of, don’t fit fight and I have walked out of/​tripped on a number of times. Even the cheap $ 2 flip flops from Old Navy would be better! Didn’t they used to have better robes? It is really as if no one has done an update in too long. Finally, in my massage, the head rest was covered with this really cheap looking plasticy mesh thing and a sheet that looked like something from a motel – what happened to the nice spa towels and sheets? I hold management responsible for this.
I understand that this is often how it is with the Groupons but I couldn’t make any modification with my service and apparently didn’t get any input into my services. I really wish I would have just taken the value of the groupon and gotten microderm with Endira. It was a waste of my brother’s money. The massage therapist and esthetician were both very nice and I could tell wanted to do a good job. And, of course, as I left the front desk was sure to remind me of the «retail value» of my service so I could tip appropriately. I wasn’t hot on the massage, got a facial service I didn’t really want, and left $ 60+ lighter in my wallet. I think it will be my last time at Spa Space.

I had an amazing experience at Spa Space. A fantastic massage in a very relaxing atmosphere. The staff was very friendly and hospitable! I will return on my next trip to Chicago!

From start to finish everything went wrong.
I booked a massage then microderm abrasion in that order on purpose so my face wouldn’t be pressed down after that type of exfoliation.
They booked them in the reverse and when I called in the receptionist said «Oh I remember that conversation» .She also said «I cannot find your massage in the system» and immediately out the GM on the phone. The GM apologized but since they are booked there is nothing they could do to change it but would make sure the massage therapist would start with my face up so my face had more time to heal (which didn’t happen). I was angry that this happened, but due to flying out tomorrow.
I decided to give it a shot anyways and go in. Microderm was great, my lady was really nice.
As for the Spa Space Ritual massage that is a different story.
I started with my face up as directed by the GM, the massage therapist told me I had to start with my face down.
My face BURNED throughout the entire 75min massage. Plus she was so intense I had to ask her to loosen up 3x and she still didn’t. I am still in PAIN from it.
I NEVER got the Indian Scalp massage that was supposed to be included (part of why I booked it) I told the GM that I never got that and she said «they are customized to what you ask for» but I never said I didn’t want it.
When I checked out the receptionist got the GM for me and I told her exactly what happened. I said I live in the building and wanted it to be a good experience but it wasn’t. She seemed unsympathetic and said «your face doesn’t look that red» (even though it is) I told her «it is still burning» and also told her about the massage experience which she only said she would let the massage therapist know about it and then discount my massage from 75min to 60min.
I feel like I was ripped off for not getting part of the massage I paid for, and for being in pain from the microderm first which was a scheduling error on their end. I will never be back again and hope that someone there will reach out to correct this b/​c apparently my in person complaint wasn’t enough.

My girlfriend took me to Spa Space as a Valentine’s day gift; we did a 75 couples Swedish massage where we were placed in the same room. They started us off by giving us locker keys and some cucumber infused water, then directed us to our room. Very intimate environment, soothing music, and just the right temperature. My masseuse was very nice and asked how much pressure to apply from 1 – 10 (10 being the most); she did a great job with a request for 8. Just enough to get the knots out; great experience and hoping to return soon —
Best,
Charlie

I booked an fun afternoon of nail services along with an hour of chair massage for my daughter’s bachelorette party this past Saturday and everything was just perfect! The event coordinator, Jean, was wonderful to work with and helped me make decisions on how to accommodate seven guests and still feel as though we were having our own private event.
We had the Sanctuary Room for two hours which worked out so well with our BYOB. We also had a cheese platter and snacks delivered from Pastoral at the French Market.
We had a last minute change and when we arrived, Keith was so warm and understanding and did not skip a beat with making us feel welcome. He popped and poured our champagne while we were having our nail services and always checked in to make sure everything was going well. Nicki also helped us to ensure we were being taken care of.
Asha was our massage therapist and her work was absolutely heavenly!
The girls thought this was a great way to spend the afternoon before moving on to the remainder of the party day. I would HIGHLY recommend Spa Space for an event. I wish we could come back every weekend!
Thanks again for making it memorable!

I recently moved to the area and have been searching for a new spa to go to and I definitely think I’ve found my new spot!
I made an appointment on a Monday night after work and scheduling went smoothly and they also called to confirm. I believe there is a charge if you make an appointment and cancel without notice because they do take down your credit card information when you confirm the appointment over the phone to secure your spot
When I arrived the front desk was friendly and even happily made me some chamomile tea with honey while I waited for my aesthetician
My appointment was for a Brazilian wax which I get every month. My aesthetician was extremely friendly and high energy. She was very courteous and professional yet felt like a girlfriend that I had known forever. She was very passionate about what she did and answered all of my questions with expertise about the products being used
We did a hard wax Brazilian which was my first time because I usually do strip melted wax, but she swore on hard wax and how amazing it was, so I told her to go for it because I trust her and my life IS NOW CHANGED FOREVER! Hard wax really is AMAZING. The results are so wonderful; your skin isn’t left irritated because it doesn’t strip off your skin along with your hair. It has tea tree oils in it so it’s actually moisturizing and my skin felt soft and supple after. It was also a very quick process, it maybe took about 15−20min for the whole procedure and before I knew it, we were done!
I will definitely be back to try their facials as my aesthetician raved about those as well
The spa itself was very clean, stylish, professional and did I mention CLEAN? Most important!
I look forward to go back soon to try their other services!

I received a gift certificate for a pre-​natal massage, so will only review that.
I have been lucky enough to receive 3 other certificates to other spas, and was very much looking forward to using this last certificate in my 37^th week, getting to lay on my belly on the special pre-​natal table, and having the masseuse work on my lower back, which has been killing me.
Instead, they had me set up on a normal table and gave me a full-​length pillow to put between my legs, so the entire massage took place with me lying on my side. I’ve been lying on my side for 7 months, this is definitely NOT a comfortable position, plus, hugging a pillow is hot.
Spa Space is definitely NOT set up to perform pre-​natal massages. If booking a gift cert or booking yourself a pre-​natal massage, please inquire as to the table set-​up, this was a complete let down.

I am still new to the whole Spa going trend. A friend of mine took me to Spa Space in preparation for her wedding as I was in her wedding party. Massage, facial, mani-​pedi. That was 2008. Now, I’m hooked.
I pop by Spa Space once or twice a year, mostly thanks to gift certificates (purchased straight from the spa on their website) for «the works’. Once in a while, I even get in little visits for a quick facial or pedicure when they have a posted special (you can get email alerts). Gina, Indira, Yvette are fabulous people and I always am happy to see them. While pricey, those aforementioned gift certificates can make a fabulous gift.

Meh… well at least I tried it fully.
Went back on a groupon with my hubs. I felt like we were at Disney. They crowded all the people together & lead them to the locker room… well not tons but like 3.
The locker room is small. Also, they explained it but not the «amenities» which is a single steam shower. I put on a robe and later found a business card in it from a staff member. The concerning thing about this was the card was perfect… like someone had worn the robe just before me and put it in the pocket. It didn’t look like it had been wet or through a dry cycle… eeeewwwe! Gross! Did they not wash this robe? Did someone accidentally put a dirty robe back on the shelf. Yuck.
They were out of tea. They had some small nuts in a bowl. There’s a very small relaxation room, but it’s only females. I guess in the males they had a TV. Not really a great place to go for spending some quality time together. There was no where for my hubs and I to sit and enjoy together… bah.
I thought it was a couples massage and facial… nope. I was lead to a single room. They checked with the manager and my therapist stated «she said its a common misperception with the groupon.» Welp, I guess that’s all I get… haha. Hilars. I would think that if it’s common, maybe when people book, you should clarify.
The massage was very basic and not very good. My therapist actually was drinking water during my massage… uuuhhhh, like you can’t hold off on that for 50 mins? I could hear him gulping. That’s a first. I asked for deep… it was a pressure of about 4−6…meh. Really just felt like he was rubbing my back… slightly better than how my husband does.
The facial was quite a joke. The lady literally took me back, slapped a mask on my face. I heard her clanking every jar in the place while I tried to relax during my very basic facial. It was almost 5p on a Sunday… so I understand the need to clean up… but can’t you wait???
Alas, the groupon trap got me again. But I actually contacted them to get a refund. That’s how disappointed I was with this service. I wouldn’t recommend this place at all. The only positive is that it’s open on Sunday’s…but I say, save your $.