Sprig

Unfortunately, the gorgeous pictures on their website, app and daily emails do not match what is delivered. The food was obviously made hours beforehand and reheated. We ordered three different meals for lunch and each looked like a mess and did not taste or look fresh. We would have thrown it out if we were not so famished. Terribly disappointing.

This service is extremely hit or miss. Having used Sprig in SF for awhile I was excited to see that they opened a branch in Chicago. After using this app for a few months I think that today was my last trial. The first few times I ordered, the quality and timing were impeccable but it seems as though this company has lost its steam.
My week with Sprig:
On Monday I ordered a salad that arrived spoiled and so I couldn’t eat most of it, I rated the experience as poor and they gave me a 10 dollar credit to my account. Excellent customer service right there!
Tuesday I ordered a rice dish with my credit that was fantastic and arrived on time, definitely gave me hope that my dish on Monday was a fluke.
I ordered a warm dish off of Sprig today (Wednesday) for lunch and was told by the app that my meal would be arriving in about 5 minutes. In total it ended up being around 45 minutes of me waiting in my lobby. I tried to text the driver to just go ahead and cancel the order because I had already wasted so much of my lunch hour but he insisted that I wait and that he’d be there soon. In the app I always select for the driver to drop my food off, but this driver sat outside in his car in front of my building waiting for me to come to him with no sticker/​logo on his vehicle indicating that he was from Sprig. Very bad system if you ask me. By the time I got my food I no longer had time to eat it and the container was soaked through. Also the driver said that I wasn’t going to be charged for this meal but I haven’t seen any notification stating that as of yet.
After trying this meal service for three consecutive days these are my reactions:
Pros:
— Occasionally the food is excellent, very unique spices and flavor combos.
— Nutrition facts are posted for each meal, including gluten-​free and vegetarian options.
— I’ve never had food arrive lukewarm or cold, always perfect temperature.
— Portions are quite large and comparable to other food chains in the area.
— Excellent customer service, which is a good thing because they have a lot of bugs to work out still.
— Allows you to opt-​out of cutlery/​bags.
Cons:
— The app never has a correct waiting time for your food, you’ll sit there and watch the ‘leaf’ (car) go round and round your location, all the while claiming that your food is going to be delivered in 2 minutes. Usually if it says 2 min, wait about 15 – 20 in reality. I usually end up hanging out in my lobby for a good 20 minutes because you can never really know when the food is going to show up.
— Some drivers must not look at the delivery preferences, I always ask for them to leave my meal at the front desk of my office building, but oftentimes they sit outside waiting in their car for me to come down.
— I had some meals that were either spoiled upon arrival (has happened with some salads) or the food shows up looking like mashed up dog food. The taste is never bad, but the appearance alone can be pretty off-​putting.
— Although it’s great that Sprig uses sustainable packaging/​cutlery, every time that I have ordered a hot dish the bottom of the cardboard box is always soaked through by the time it arrives which is really gross and I end up having to scrounge for a plate in my office to use instead.

When Sprig first came out, I was really excited! My initial experiences were 5 stars: Really good food of more than sufficient quantity and affordable cost was being delivered VERY quickly. To me, that was the best and most important part. Delivery from a traditional restaurant typically takes more than 20 min. However, as time has gone on, the quality of the food has decreased, the price has increased and the time to delivery has also increased such that it is equivalent to traditional restaurant delivery.
I’ll be honest, I used to order quite frequently especially during busy work weeks. I think the concept of sprig is fantastic and they have great customer service. Overall, it just needs some improvement.

This is really 2.5 stars. Sprig needs to figure out standards for what constitutes delivery. Your drivers (that’s what they are, not servers) all march to the beat of their own drummer. Some go to your door, others expect you to meet them outside. I would rather pay more, be it via delivery fee or tip, to guarantee a more consistent delivery experience.
The food is not earth shattering, and I remember being more pleasantly surprised than disappointed. The quality of the food reflects the price, so set your expectations accordingly.
Delivery is at least very speedy, but I’d rather wait and pay more for better delivery and food.

Contrary to the reviews, I had a very pleasant experience when I ordered from Sprig. They sent a promotional offer to my office. I went to the website and it had a lot of great options to choose from. I went with the chicken and rice with an Indian flavor to it. I can’t remember the exact name. It came with a side salad and a chocolate on the side. The food was delivered within 20 minutes and it was nice and hot. The flavors were nice and they used a good amount of seasonings. The turn off was that the container that it was delivered in had a couple spills and stains, as well as the bag. From a visual standpoint, it’s not a good thing to see before eating a meal. I still tried it. Overall it was nice, and it did seem healthy. I would recommend others to try it

When the food comes, it’s not bad! Still expensive for mediocre food and terrible delivery service.

My rating criteria are as follows, and each category is worth a star:
* Delivery: I was promised a 15 – 20 minute delivery time, but delivery took almost an hour. The app assured me throughout the entire experience that my food would be delivered in the next 8 minutes. The driver was courteous, but never apologized for the delay. Zero stars.
*Presentation: The food was delivered a nice reusable bag, but packaged in a cheap cardboard container. The bottom of the container was wet and leaking when I received my food. Within this container, everything was mushed together and looked like something my cat had vomited. Zero stars.
* Flavor: Absolutely disgusting. I ordered the «chile-​steak fajitas with chipotle sour cream» and threw it away after a single bite. I’ve seen better meat in dog food. It was 90% gristle and covered in some kind of tomato disaster. I tried giving some to my cats and they looked at me like I was an idiot. There was some kind of rice? I’m not sure. It tasted like sadness. Zero stars.
*Value: I wouldn’t eat it if you paid me. Zero stars.
I would give a negative star rating if I could. I didn’t expect to pay $ 16 for a wet a box of beef fat from a company that touts itself as a healthy alternative. Never again.

Probably the worst experience I have had in recent memory.
I ordered online for a group lunch and they don’t give you the option to order all together. Instead they have independent drivers (contracted I guess?) to deliver items to you. The menu is limited which is fine, but when you have such a small menu you really have to execute.
For lunch I opted for the broccoli and chicken alfredo over rice. My entire team ate at different times, and mine was delivered an hour and 15 minutes after I placed my order even though out of 12 people I had placed mine somewhere in the middle. Even worse, the app read «11 minutes» the entire time so you had no sense of when it was actually going to be delivered.
After I ordered, I then helped a co-​worker place hers because she could not figure out the ordering system, and after she ordered 15 minutes after everyone (which was the same as mine by the way) hers arrived first!
My rice was cold and had formed into a solid brick in the bottom of the cardboard box and the chicken had zero flavor. I dumped the entire thing in trash and called it a day.
They did try to right their wrong by sending me a free credit but here’s where I shoot fire out of my ears. They have been berating me with emails for over a month. I have unsubscribed I think 7 times, maybe more than that. I even got a personal apology from the owner Kris, and yet here again today I am getting more emails about Sprig after I explained the situation and also let him know that I do not live in Chicago. To make light of the situation my friends and I have now started betting on how many emails I will get from them during dinners out together. It is seriously the nightmare that will never end.

Sprig: awesome concept, mediocre execution.
The good: I love love love the idea of a small but well curated delivery menu available each and every day. It’s even better that most of the five (lunch) menu items are fairly healthy. I appreciate the ease of ordering and the clean look of the app
The room for improvement: Each order is delivered by a different person (a contractor, I imagine), so even though my lunch order is tracked to delivery, inconsistencies have been apparent. Sometimes my food arrives hot and quickly, other times lukewarm, jostled and late. My meals have ranged from awesome (barbecue meatballs) to mediocre at best (black bean quinoa mess).
I’m sure I’ll continue to use Sprig out of sheer convenience but due to the Mart getting a brand spankin’ new food court, unless Sprig steps up their game, I’ll be ordering from them a whole lot less.

Looking at the food options, I was excited to try this out. A few of the choices were marked sold out, but I was able to find some I liked. After I clicked order, the app said everything was sold out. I’m not sure if I’ll try again.
I wish they had an option to order from a website instead of making you download another app.

Used a promo code a friend sent me and got $ 10 off. Delivery was under 15 minutes and the GPS on the driver was accurate.
I got the Ginger Tamari beef with rice, and while it was tasty, it was overwhelmingly salty. The first bite made me rear back, I’m not kidding. The beef wasn’t nearly as salty as the rice though. I feel that a company who claims organic this and organic that healthy healthy healthy, should slow down on the salt since we all know that’s where hypertension is gonna come from.
My roommate (who sent me the code) got the herb roasted chicken with broccoli at the same time as me, commented that his was also very salty.
In conclusion: I’d only recommend if you received a promo code, and even then make sure you have a water handy. Great business model, app, and delivery times though. Just tweak the recipe, please.

Quick, easy, good food.
I had 20 minutes between ordering my food and receiving it. The menu seems to change daily and it includes local, organic, paleo, gluten free, and vegetarian options.
The meals all seem to be under $ 15.

So fast! That’s the perk here. Legit arrived in 15 min. Great if you want something quick and easy. I had the Caesar salad with kale. The dressing was thick and creamy, the kale plentiful and crisp, lots of toppings, and big crunchy croutons. I appreciate that they put the croutons in a separate container in case you’re not into bread (and they won’t get soggy among the other ingredients before it arrives).
Being that we were in the Unilocal offices in the Mart for our regional conference, this was an easy meal in between sessions. I will say that they could streamline the process of delivery since we all ordered within minutes of each other but they all arrived separately from different delivery people, which seems kind of inefficient.
Either way, the app ordering and daily specials are great and healthy options for anyone especially if you have dietary restrictions.

The Sprig concept is fantastic and it must stay.
No, these are not five-​star restaurant quality meals but it’s unrealistic to expect that. Instead, Sprig is quality ingredients with some tasty flavors that gets delivered to you typically within 15 minutes and you’re eating.
Got home from work at 8 p.m. and you’re starving? Order Sprig. Plans change and lack of time means you can no longer cook dinner? Order Sprig. Hungover on Sunday morning and you don’t feel like going out into public for food because you look terrible but want a tasty brunch still? Order Sprig.
Compare that to GrubHub or Seamless where you’re frequently waiting for an hour in most cases. The food arrives cold and typically soggy because you’re one of a few stops, and that says nothing of all the fees they seem to tag onto the bill.
I work from home and order Sprig at least two to three times a week for lunch. I appreciate how the menu changes daily, and given my frequent use I pay for Sprig GO (free delivery for $ 10/​month).
Sure, every once in a while I’ll have a meal that’s a little «off,» but again this isn’t about high end dining; this is about a functional service that provides quality organic meals in a very short amount of time. That is the value proposition of Sprig and it’s an awesome one!

I learned about Sprig thanks to social media (cough cough, Instagram, cough cough). I sometimes work late and usually don’t want to deal with figuring out what to make for dinner. I already have a couple of food delivery apps on my phone, which is not a good thing (read: lazyass). So, what’s having another app, am I right?
Enter Sprig. Meals are healthy and organic. What I like about the app is that it lists all the ingredients and nutrition info (e.g. protein, calories, carbs, sodium) for each meal. I’m not calorie conscious (clearly), but it’s useful and helpful to see what’s all in the dish. Prices vary, but from what I’ve seen and ordered, range from $ 10 – 12.
I have only ordered from them a few times so far. My favorite dish has been the Coq au Vin and mashed potatoes. The order was much more than I expected and ended up bringing leftovers to work for lunch the next day. I have ordered the kale lasagna with a side salad a couple of times and it has been hit or miss with me. I thought it was a little on the bland side. Delivery always seems to be fast, even one evening during bad weather, but I guess that depends. If you have the app, follow them on social media, or subscribe to their emails, they often have special offerings at additional costs of desserts, drinks, and even «ugly» Christmas sweaters.

Wow squeaky fast! Grub hub, eat24 watch out. This is a great alternative for those who are busy and cannot prepare a healthy meal everyday. Great concept!

First off, I think this is a great concept, and I really, really wanted to like Sprig. My food arrived quickly, in about 10 minutes, and the driver was friendly. I also think that there prices are reasonable compared to other delivery services in the area.
With that being said, my food was just not very good. The chicken and rice were so dried out that they were crunchy, like they had been siting out all day. The flavor was OK, but I can’t get past the lack of freshness & crunchiness of my meal. They were however delivering bang-​bang pies when I ordered, so at least my pie was good.
I might give them another, as I like the concept, but we will see.

I’m just like obscenely happy right now. I got a promotional email from Flowers for Dreams, my favorite local florist, to let me know that they were giving away free mini bouquets through Sprig. I ordered a salad along with my bouquet and am in love. My food was delicious, the portions were large, and my flowers look great next to my desk. ¹⁰⁄₁₀ would recommend and I will be using this even without a code in the future. Happy to have found a service that provides affordable healthy meals.

Simply amazing!
I just ordered a Christmas Sweater of all things!
Its awesome! very good quality and the design is very festive. A few other people in my office ordered one and each design made us chuckle.
The gentleman who delivered my sweater was super fast and gave the best customer service I’ve received in very long time. He was very polite and informative. I personally have not ordered the food yet, but two of my co-​workers have and their opinions match mine. They mentioned it was delicious and the service was speedy and outstanding!
Sprig gets a go from me!

I think Sprig is an awesome concept! Organic healthy food AND they’re freaky fast? Look out Jimmy John’s…
I found out about Sprig through Social Media Week. Attendees were given a code for a $ 15 credit which is awesome. Such a great way to introduce me to this fantastic food option.
For those who aren’t aware of what Sprig is, it’s a free app that allows you to order healthy food delivered to you in minutes. And they mean minutes! I tell ya, from the second I placed my order, to the moment it was in my hands I’m pretty sure only 10 minutes had passed. Amazing.
Each day they have a certain menu with a few entrees to choose from. For example, today’s lunch menu included coconut red curry pork rice bowl, black bean quinoa mushroom and veggie burger, and chicken Cesar salad with kale.
I went with the veggie burger and it was good! The meal included a black bean, mushroom and quinoa patty topped with cheddar cheese, red pepper ketchup and yellow beet mustard. It was served with lettuce, tomato, pickles and a side of garlic potatoes with yogurt ranch.
This combo was pretty delicious! My only gripe was the bun. For a healthy meal I thought the bread was just too much. Super thick and hard to cut. My burger got pretty messy when I tried to slice it in half since it was so huge. I skipped the tomato and only added a little yogurt ranch, because honestly there was so much flavor already happening. The side of potatoes was not very generous — I’m talkin’ just 3 little baby potatoes. Very tasty though!
There were a couple fun surprises that I really appreciated from Sprig. For one, the meal came in a cute reusable tote! Secondly, there was the tiniest little box I’ve ever seen with a chocolate (and raspberry maybe?) truffle inside. Adorable! And the perfect ending to my meal.
Like I said, I was lucky enough to have Social Media Week purchase my lunch, but this meal cost $ 12 which I believe is fair. It’s hard to find healthy and organic meals for delivery! Especially delivery that is as quick as Sprig. I definitely recommend giving this biz a try. I know I will be ordering lunch at the office from them again!
FYI: Lunch hours are 11am-​2pm and dinner hours are 5−10pm Monday thru Friday.