StorageMart

While I’ve generally liked the facility and the location, they simply do not have enough carts. There are only four in the entire 7-​story facility. Apparently, they’ve had several stolen in the last year but haven’t replaced them.
Four carts isn’t enough when there are nearly 2,000 lockers.
As a result, I had a team of three movers sitting idle while one went and chased down a cart. This was expensive and unnecessary.
I called to complain and frankly, just got a pile of excuses. This negates much of the good aspects of the facility.
We’re thinking of moving our storage location as a result.

Best storage facility in Chicago! Great docs„ easy in /​out, reasonable pricing, great deals. They also go above and beyond — are helping us with a breast cancer campaign to raise awareness /​shine bright pink lights in Chicago. So thankful we found them! Highly recommend.

Friendly and helpful staff. Getting started was cake. They even sell moving supplies (however boxes, etc. are cheaper at Uhaul) Overall, probably the cheapest storage location in downtown Chicago.
The facility itself is a converted, multi-​story warehouse and has been newly renovated. The facility is INCREDIBLY clean and offers a large, pull-​up dock for trucks or cars of varying height. There’s even a garage large enough for a car to pull into and unload. Access closes at 7pm, but they will give you electronic codes to operate the gates and entry systems during their business hours.
They have two, very large freight elevators in the building and even provide carts and a fork-​lift large enough to move furniture! I moved my entire one-​bedroom apartment into a 10×10 unit. I noticed they even have outdoor units for your motorcycle, boat, etc.
I am very pleased with the cleanliness, newness, and excellent temperature control & lighting inside. I expect I’ll be using this unit for a while.
* SPECIAL NOTE: other storage facilities are offering moving trucks when you first move in… this is a wash. Their truck could already be taken for your move-​in date. Just rent a Uhaul for $ 50 and call it quits!

If you are looking for a safe, friendly and reliable storage facility, this StorageMart is the one to chose. I have been using this StorageMart for just over a year and love it. Although I only use it for business purposes, if I had enough personal items to store I would most certainly rent a unit at this location.
The staff members are fantastic. Always willing to help and always fun to talk to… It’s nice to go into the office and know I will be greeted with a friendly «hello» or «What’s new?» The first person I met when I started using this location was Adam. After the first time I went he remembered my name and who I worked for. He is always willing to help… especially when I’m too short to reach something hanging from the ceiling in one of the units.
I travel for my job so when some shipments come in I am not able to make it to StorageMart right away to put them in my unit. But that’s okay, I know they will make sure the boxes are kept safe and sometimes they are already on a cart and ready to go (those days are my lucky days =]). They don’t complain or throw a fit when I ask if they can be stored for a couple days until I am back in town which is wonderful.
There are weeks where I spend just as much time at StorageMart that I do my own office, however, I don’t mind. I feel safe at this location, the people (staff and fellow renters) are very friendly and I know if I need something who ever is on site and working at the time will help me.

I have to say, it’s a solid facility.
Clean, secure and the people are extremely accommodating.

I have been using the Storage Mart for the past 5 years. Staff is amazing and very helpful. 24h access, gated area, clean. I give them all two thumbs up and recommended it to anyone. On The Rocks Models Staff