Suparossa Pizza

one star only because no stars isn’t an option. Ordered 2÷3÷16 and got three pizzas, they tasted okay, nothing special but around 1 – 2 am everyone became nauseas and had diarrhea. The woman taking the orders was pretty rude to my wife. I will never ever eat at this place again after being sick for hours that night.

I used to like this place a lot. When I first moved to Portage Park we dined in or ordered from here a lot. But honestly, since they opened Legno, the quality of their delivery food has just tanked. And for what you get, the prices are way too high.

I honestly could have had a better (and cheaper) pizza from the frozen section of the grocery store. It was one of the WORST delivery pizzas I’ve ever had. What’s more, the «mixed green» salad was 99.9% iceberg with (count ‘em!) 2 quarter-​sized shreds of radicchio. Oh, but they threw in 1 campari tomato sliced in half… and maybe 3 cucumber slices. That salad (most of which I threw away) cost me $ 6.25.
Also… the money got funny. I was quoted under $ 21 on the phone for my un-​delicious meal. When the guy showed up, there was a non-​itemized receipt for OVER $ 23. When I called to ask about it, they hung up on me. Hmmm.
I still tipped my delivery guy, but I will NEVER, EVER patronize this business again.

I used to love this place and it’s consistently tasty and generously served dinners. The appetizers were also pretty good especially the rolled eggplant with ricotta. It always came with hearty marinara and with plenty of gooey quality cheese. After not having gone there for several months, I was hanckering for a Chicken Vesuvio and my wife wanted the rollled eggplant. So I went there to place my order since I was in the neighborhood. They told me that it would take 25 mins which I honestly didn’t mind since I knew it would be worth it. I sat down and waited patiently for the order. I heard heavy laughter coming from the kitchen with guys joking around causing a ruckus. When I got home, the order was incomplete and the dinners were over cooked. The chicken was tough to chew and the cheese was totally burnt with barely any marinara sauce for the rolled eggplant. I honestly find it hard to leave a negative review for this place since I truly enjoyed their previous meals, but this time it was absolutely terrible. I hope this serves as a wake up call and they can get their act together. Instead of playing around in the kitchen they should pay more attention and care to their orders.

I ordered delivery through GrubHub. It took about 1.5 hours to come, much later than anticipated. (I live about 3 miles away).
I ordered the Tuesday special, Chicken Parmesan. It tasted okay, but there was so much cheese and grease on it, I immediately felt sick after I ate only a little bit of it.
Basically, their food is greasy and of terrible quality. Waste of money.

Not the pizza I grew up with. New corporate owners and old recipes are gone. I have given them multiple times in the last year to get their stuffed pizzas right and they have been consistently bad. Too bad. 28 years of excellent stuffed pizza is now gone. The search for a new place begins.

They used to have the best wings in the neighborhood, but they recently changed their dressing and it doesn’t even taste like bleu cheese anymore. It tastes like buttermilk dressing and has a nasty aftertaste. Yuk. Pinching pennies and losing dollars. I’ll be getting my wing fix elsewhere.

This review is based on the lack of customer service skills provided by Claudia who took my phone order in addition to a poor attempt at an italian beef sandwich.
Claudia had poor skills in taking my order, she should have politely asked me to call back if she couldn’t hear me. She repeated everything I said, wrong and then insisted she had repeated it correctly when I proceeded to repeat my order. I got so frustrated I passed the phone on so someone else could finish the ordering. And even he had to let her know he was loud with her because she had things wrong.
Italian beef sandwich seriously couldn’t even eat it, the meat was just badly seasoned with all the meat piled on half of the bun, fries nothing more than your frozen buy and their coleslaw swimming in mayo… more like a colesauce.
Horrible service horrible food, don’t intend to ever order from their again! To top it off on the delivery ticket my info was WRONG! I’m shocked we even got dinner.

Stuffed Cheese and Sausage Pizza.
The good news: It’s in my top 5 for all of Chicago finest pies.
The Bad news: I cannot stop eating it and I’m going to have to loosen my belt buckle one more notch.

Delivery guy was nice.
But the females on the phone was extremely rude.
They’ve sent wrong order to delivery but. Hopelessly, they don’t seemed to know how to apologize and tries to solve problem with a manner. instead yells at customer.
After dealing w the ladies on the phone, lost a petite of touching the food… postponing it to be tasted until a petite returns. maybe the next day? ^^‘
Oh, and says grub-hub’s complete pricing at the end of exit isn’t correct pricing that they’ll be asking you at the door… so be careful!
Two stars are for the delivery guy who looked & sounded like he felt bad. poor guy.
Taste of food… ordered couple items, one was cheese fries — cheese seemed to be old?.. some white crumbs almost looked feta cheese. so we tossed it in garbage after trying to pick good parts.
Rest of the food is in refrigerator until… later. T. T

This is one of the places and I’ll definitely not order or even try to!!! Well I honestly don’t know if I should blame Grubhub or the place itself. According to my knowledge GRUBHUB is supposed to have recorded or somehow know the restaurants operational hours.
Well my family get hungry and decided to try a new place from where we usually order from. It is 1:30am and I decided to place my order at this place which it didn’t even had operational hours or a closed. So if you see that it doesn’t say anything and it is a new place where you have never order from and don’t know their open and close times you assume that it is OPEN! So I placed my almost $ 70 and waited about 30 minutes until I received about 20 – 25 mins a notification on my email that my order was received. Right after I received my confirmation I received a call from GRUBHUB at 1:57a.m. saying that they are calling for the order I recently placed and just to say that the delivery guy had left for the night and they didn’t have a driver. OK obviously I got upset and told the lady how come they were calling me that late to tell me such thing and that I had to go pick up my food which it was no biggy after I told her about picking up my food she told me that she was really sorry but the kitchen was closed and they weren’t cooking anymore like WT heck!!! First she tells me there is no driver and then she tells me there is no cook!!! I waited ridiculously 30 mins for someone to call be back and let me know this nonsense! So after all that time WASTED I had to call somewhere else to place an order for my guests! Not even the restaurant called me to apologize for such mistake. It is now 8:50 a. m and they haven’t even reimburse my money into my card!!! Not cool!

This is my first review Ever on here. That just shows how bad the food is there. The food taste really old fashion and out dated. I just order a pizza and it really lacks flavor I’ve tried to get them a chance a few times but this was it. The sauce sucks not sure how this place is still in business. Won’t be going there anymore.

Food was okay but ordered through GrubHub and it took an hour and a half at 10 p.m. at night on a Tuesday when the restaurant is less than 15 minutes away. Also, they completely misread my order and put items on it that I specifically asked to be withheld due to allergies.
Never ordering from them again!!!

This review is for delivery only.
1) the food was arrived much less than what grub hub estimated. The entire delivery time frame was approximately 35 minutes, from the time that I ordered to the time that was arrived at the door.
2) the food is as good as it gets for somewhere that delivers at 11pm. Options are dwindling as you know. If you are super hungry after retail exhaustion (I’m not talking about shopping; I’m referring to dealing with customers for 8 hours), you need to make a choice of selecting the «best» out of all the secondary candidates.
3) the portions are good. Hubby and I both ordered pasta entrees that come with salad or other choices of yours. For $ 28 after tax, delivery fee, tip, and online coupon, you know it’s pricy, yet I was able to save a portion of it for dinner tonight.
4) Once again, for a foodie like myself, ordering delivery is the last resort to ease my hunger before my life is over (sorry for the exaggeration). I only do it every once in awhile, even during winter time. I would rather walk to get something better than this.
Overall, it wasn’t a bad experience. I will keep this place in mind if I ever use delivery again in the near future.

SO we order from here kind of often:
1) I love the stuffed pizza & quick service! However our last few orders haven’t been up to par :(the cost of the meal seems to be different each order– same order each time! The last two stuffed pizzas were soggy and just doughy! The thin crust was ordered «well done/​crispy thin crust» — it was a sloppy soggy mess.
Seems the quality of the food has changed since the remodel of the restaurant! We dined in a few months ago and as the atmosphere is swanky cool, the food was banquet blah!
You’re rolling the dice with this place. Feeling disappointed & let down by our neighborhood stand by pizza joint!

I started ordering from this restaurant about a month ago, most orders were delivery, but one was for pick-​up. The delivery is amazingly fast.
The food is good some days, not so good other days. I have learned to NEVER order any pizza on weekends. On weekdays the pizza is about a 7 – 8, on weekends it is a solid 4. The pizza had no flavor whatsoever on a Saturday or Sunday. None. The crust was dry and in desperate need of salt. Pizza on a Monday or Tuesday is much better, but could still use some salt. I have never in life had to sprinkle salt on my pizza, but it can taste like eating the box it comes in, if you don’t. Next time, I would like actual sauce on my pizza, and not little red specks. Thanks!
The gnocchi is very good. The portion serves about five people. They will make it without the spinach, or even the tomatoes.
The Vesuvio chicken sandwich was excellent the first time. Toe licking good, to be honest, but the second one was prepared totally different, and was not the same sandwich at all.

Well made a reservation when we got there we didn’t see the person who was in charge of sitting us so we sat ourselves, alone with that I had to go outside to get a menu someone left outside on the table. Then we had to wait for another menu. As soon as we got the menu then here comes are waiter. (Man can we even look at the menu) The drinks were tasty but didn’t taste any alcohol. But my pizza was on point. The way of the layout of this restaurant doesn’t make sense to me. Don’t know about returning.

I order from here pretty regularly, always delivery. So far, the food has been damn good (hence my repeat visits), but there is one issue I’ve noticed.
This only happens when more than one of the same item is ordered (example below)
1 stuffed burger with bacon & cheese, med. rare
1 stuffed burger with cheese, medium.
You get:
1 stuffed burger with bacon & cheese, med. rare
1 stuffed burger with bacon, cheese & mushrooms, med. rare
Normally, I wouldn’t care too much, but when you’re allergic to mushrooms, it can get nasty. Since it only happens when you get two of the same, I’m not exceptionally concerned, I just dodge getting the same thing as anyone else. But as is, the food is usually good when I order, must be getting lucky judging from the other reviews.

Do not ever order delivery from here. Ever. Unless you are a masochist who enjoys the pain of having to deal with the staff here. As with other reviewers I have had issues with delivery. Delivery coming late, delivery missing items, delivery without utensils (apparently this is restaurant policy — how am I supposed to eat my pasta at the office? Using 2 pens as chopsticks?). Isn’t this what I am PAYING for when you charge for delivery?
Food is okay, portions are big, but honestly it is not worth the hassle. Get your food from somewhere you won’t have to worry about issues with delivery and where you get utensils to eat your food with.

Have been here a few times and I must say nothing about this place wow’s me at all. It’s very dull… boring. the food is honestly not anything to rave about. It almost feels like a fast food place decorated like an italian restaurant.
the servers are decent, but they look like they really don’t want to be there.
I’ll eat there if need be. but I’m not rushing back for any reason. Plenty of other places to go to.