Supercuts

The dude who gave me a haircut had no clue what he was doing. I wasn’t looking for anything fancy or complicated. Im only complaining because he left my head very noticeably lopsided. Oh and he managed to give me a bald spot on the right side. What a joke…

Greetings I am a Professional and Licensed Cosmetologist!
I love Supercuts! I have worked for Supercuts and will work there again! This company is the most consistent in service that I have ever experience by far. It is well organized, the company itself is absolutely concerned with its guest and clients that visit and come for any
service. Their products are very reasonable, Paul Mitchel, American Crew and Matrix and
a few others which are a few of the top on the markets best products list. All of these
carry an array of shampoo’s and conditioners for all textures of hair.
Supercuts without a doubt stand by their products and service! Everything Supercuts offer is
posted very big clear and precise, so all I have to do is walk in look at the services offered and determined what service I want and confirm that service at the desk with the receptionist before I began. I love that I can walk in read a magazine for 5 or 10 minutes before I am in so one’s chair. I never had to wait more than 15 mins!!! All of the location are great!
We cause the best things to happen together.
Peace and Much Light

Came here the past few times to get my hair done did. Steven and Emilia know what they’re doing over there. They’re super friendly and the haircuts aren’t too pricey.

I had some time after my reflexology appointment and went to my favorite salon to see if they had time for shampoo and blowout. They were booked and understandably so, as it was Friday afternoon and Good Friday. So i decided to go to Super Cuts. I had been here one time before and was satisfied with my previous service. Today when I arrived at approximately 530 pm. When i arrived the salon was empty. I was greeted by my stylist and explained that i wanted shampoo and blowout. As I looked on the service menu it was quite confusing as it had three prices for shampoo and blowout. My stylist began shampooing my hair and the manager kept asking her questions regarding my visit. As they continued to talk back and forth i could not hear the conversation because my head was in shampoo bowl with running water. The stylist then relayed message that my service would be 25.95. I then replied to her that was fine and agreed to this payment. She did a great job with my hair and I was satisfied. Upon payment the receipt said 31.90. With two charges of 25.95 for blowout and 5.95 for shampoo! Ok seriously… so I asked for clarification of these charges and the manager then interjects in a very curt and rude manner telling me he told me the price. I respond no you told me the price was 25.95 and advise him that I didn’t appreciate his rude tone as it is abrasive, condescending and unprofessional. To add more insult to injury he then responds in aggressive argumentative tone that he is not rude and then points to the service I did tell you the price it was 25.95 and up. I am like is this really happening??? I work in Greektown and do my personal business in Greektown. .shaking my head… is this fool really a manager number one and is this is really horrible customer service. In conclusion, I advise the manager that I work down the street and will not be back to Super Cuts. I ask his name and if he is the manager. His replies his name is Steven, I then ask for a card and he offers customer care number for Super Cuts. Thanks Steven I did call customer care at 877.857.2070 and I now understand why your salon is desolate. Unacceptable behaviour from manager. I still gave my stylist 30 percent tip as she cant help it her manager is incompetent.

Came here several times over last 4 months. I got a couple mediocre haircuts, a couple bad haircuts, and one good haircut. Emilia provided the good haircut. A couple different people provided the bad haircuts.
I won’t be back here. My hair is a simple cut so no reason for multiple people to screw it up and make it so difficult.

I had some extra time before yoga class and needed to get a quick haircut. I called ahead to make sure there wasn’t too long of a line. The lady was very pleasant on the phone and my hairdresser was quick, engaging, and did a very great job only cutting the really bad parts of my fried hair.
The location is amazing, next to Mariano’s and 2 blocks away from my fvorite yoga studio. Plus, you can park in the parking lot complex. How great is that?