System Parking

This is my first month parking at Buddy’s Parking and on day one, I was absolutely flabbergasted at the initial service I received. Unfortunately, it hasn’t gotten any better.
When I dropped off my car (instead of «hi! Welcome, this is how it works, thanks, we appreciate your business.») … I was berated and asked why I paid online using spot hero rather than paying at the desk and also why I didn’t pay on the first of the mo. I needed a parking spot starting Feb 19.
Since then, each time I call ahead to have my car ready — leaving work at 4 to beat the rush hour — I call 5 mins ahead, it’s not ready. 10 mins ahead, it’s not ready. Finally calling 20 minutes ahead and still waiting 10 minutes for my car when I’m there (at slower times of the day). There isn’t a line or anything.
Since 3/​1, I’ve been told each day when I drop off and pick up that I need to pay for ³⁄₁. I explain every single time, dig into my email for a receipt and say I ALREADY paid from 2÷20−3÷19 (and mention they should change the date on the tag hanging from my car).
I’ve only been treated kindly and with respect by the woman who is at the desk during the day hours — 8ish to 6ish.
Absolutely NOT worth $ 240/​mo. If I hadn’t paid a month up front, I would have left after the first day due to the initial lack of welcoming, respect and gratitude shown. I will never, ever pay to rent for such awful service again.

Waited 45+ minutes for them to bring me my car… took more time to get my car then to get home! Eventually someone came by and asked if I was waiting for my car, this is after I asked the cashier at the front if someone was in fact getting my car. If you go here be prepared to be patient or stand within the dingy cashier station so they don’t forget about you.

NEVER park your car here if you want it working when it comes back. The valet brought my car back with the shifter stuck in neutral after they had obviously been joy riding. They denied they had done anything even though it was perfectly fine when I dropped it off. Now I’m stuck in Chicago and have had to pay through the nose for a tow, car repair, food and hotel. This is by far the worst company I’ve ever had to deal with. Spare yourself my nightmare and go to a self park garage!

It is ok. $ 29 for 24 hrs. Much cheaper than others in the area that will gouge you for $ 40+.
It is valet so you just drive in and dump you car, they put it somewhere. Luckily my car is nowhere near «ferris bueller’s day off» material so I’m not too worried. Other chumps that bring in nicer cars must be sweating, although there seem to be loads of really expensive ones in there.

NEVER!!! park your car with System Parking on Walton in the loop unless you don’t care about dings, scratches and dents on your vehicle.
I just purchased a SUV in Dec. 2008 WITHOUT A MARK ON IT. I park at this garage daily since it is the garage that my employer pays for employee parking. As anyone knows, parking in the loop is very expensive so having your employer pick up the tab is a great perk.
Anyway, sometime in February 2009 I noted a dent in my rear passenger door. I thought that someone had dinged it at the garage but wasn’t certain so I did not pursue it. On March 23, 2008 I called for my car, hopped in and headed home as I do everyday. Once home I walked around the rear of my car and saw scratches near my rear driver’s side light as well as a dent in the rear bumper. It looked as though my SUV had been rubbed against a wall (there was no paint to indicate that another vehicle had rubbed against it).
I was furious and called the parking garage to complain. I ended up talking to some nonchalant, barely English speaking JERK who identified himself as ROBINSON who basically told me that they didn’t do it but I could file a claim and they will decide if they will pay for it.
I KNOW they did it because the great irony of this whole saga is that over the last week I had heard horror stories from fellow employees about the garage that resulted when another employee parked her car there, had forgotten something in her car and went back only to find her car running on a steep incline into the garage with the driver side door WIDE OPEN! Had another car come around the corner of the garage her door would have been damaged or torn off. After hearing that story another employee told about a former employee’s BMW that was scratched up and then I found out that our boss WILL NOT PARK at the garage anymore because they damaged his car. The stories went on and on.
This garage DOES NOT CARE about your property, only their profit. I am going to pursue a claim and follow it up with a complaint to EVERY CONSUMER OUTLET that I can find to get the word out about their HORRIBLE and CARELESS services. Next is TWITTER, the BBB and every investigative news avenue available. They WILL NOT get away with this!