T-Mobile

The first time I went into this store I was waited on right away, and treated politely, so my rating would have been five stars. The second time I came in to make a payment everyone was busy, so one salesperson said hello, but didn’t ask what I was there for, or how long of a wait it would be. I just left kind of at a loss, since all the salespeople were engrossed in what appeared to be neighborly type conversations in Spanish. All of the sales people were Hispanic.
After I waited several minutes a Hispanic guy came in, and a minute later the girl who had originally greeted me motioned him over and asked him if he wanted to make a payment. She spent some time chatting with him, as well as taking his payment. He left and after a minute I said, «Can you take my payment too?» She replied «Sure, after I am finished,» since she had been dealing with another customer while she waited on the man who came in after me. She was taking her sweet time, well, everyone was, so I stomped out kind of insulted. I was feeling like you usually only get good service in this store if you are Hispanic.
It was the same thing I experienced in the Subway restaurant in this Brickyards mall area. I received even worse service there, not even a hello, and then waiting on people who came in after me. Maybe if you pointed out the preferential treatment to given to certain customers by the employees here, they would try and correct it. I only gave them three stars, rather than two, because I don’t know if they are conscious they are doing it.