I walked in and there were 3 women behind the counter. One walks away into the back room and the other 2 have a 5 minute conversation. No nod, no greeting. I walked right up to the counter and was ignored. So I left.
Disa C.
Évaluation du lieu : 1 Chicago, IL
If I could give this establishment No stars I would. I never knew that they’re was such a store like this! They absolutely have NOCUSTOMERSERVICE! I’ve have many horrible experiences here but ill just tell one. My Father walked in one day because his flip phone wasnt working and wanted the same one but new.(yes I said flip phone lol) My Father is 60years of age which explains the flip. A gentleman with spiked hair was«helping» him. When my Father came home he had told me too call T’Mobile Corporate. When I did they told me the gentleman at the T’Moblie store ordered my Father a SMARTPHONEANDADDEDANOTHERLINEONTHEBILL!!! MYDADWANTEDTHESAMEPHONEBUTNEW! I was horrified. He used my Dad for his COMMISSION!
Roy l.
Évaluation du lieu : 1 Chicago, IL
T-mobile has to be the worst cell phone carrier I have ever had. I had them for 6 years and their service progressively gotten worst over the years. I actually paid the early termination fee to get away from them. I couldn’t make calls get call or use the web 50% of the time no matter where i was. I live in Chicago and work in Carol Stream and i had the same problem in both areas. I called many time for help and never received any solutions that worked. I switched to Verizon about a month ago and I couldn’t be more satisfied. I have had zero problems with their service at Verizon everything works all the time. This is one case of you get what you pay for. I would not recommend T-Mobile to anyone.
Jason P.
Évaluation du lieu : 4 Chicago, IL
Come in and see Octavio! He is the epitome of excellent customer service!