T-Mobile

Chicago, États-Unis

4.1

Fermé en ce moment

9 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 773-697-8055
Site :
clickserve.dartsearch.net
Adresse :
1958 W Irving Park Rd, Chicago, IL, 60613
entre Damen Ave et Lincoln Ave
North Center
Arrêts et stations de transports en commun proches
310 mIrving Park
780 mDamen & Montrose NB
790 mMontrose & Damen EB
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

Cartes de crédit acceptées
Oui

Aujourd'hui

Aujourd'hui 10:00 – 20:00
Fermé en ce moment
Heure locale (Chicago) 23:35 vendredi 29 novembre 2024

Horaires d'ouverture

lundi 10:00 – 20:00
mardi 10:00 – 20:00
mercredi 10:00 – 20:00
jeudi 10:00 – 20:00
vendredi 10:00 – 20:00
samedi 10:00 – 20:00
dimanche 11:00 – 18:00

Lieux apparentés

Vous pourriez aussi considérer :
30
m
Premier Telecom
4007 N Damen Ave (North Center)
50
m
AT&T Wireless
4000 N Lincoln Ave (North Center)
70
m
Sprint Store By MSM Connect
3954 N Lincoln Ave (North Center)
100
m
Streamline Wireless
3946 N Lincoln Avenue (North Center)
1.1
km
Hello 2000
4353 N Western Avenue (North Center)
1.2
km
Boost Mobile
3535 N Western Ave (Roscoe Village)

Alentours

Près de cet endroit :
20
m
Psychotherapy Associates of Chicago
1954 W Irving Park Rd
30
m
Premier Telecom
4007 N Damen Ave
40
m
Euro American Travel
4009 N Lincoln Ave
40
m
Lincoln Park Savings Bank
1946 W Irving Park Rd
40
m
J Kane Realty
1946 W Irving Park Rd
40
m
First Chicago Bank & Trust
1946 W Irving Park Rd

9 avis sur T-Mobile

Pas d'inscription demandée
Évaluation du lieu : 5
Chicago, IL
I wish I could remember the gentleman’s name. He seemed like he was probably the manager and, based on his knowledge, I’d bet he was.
Regardless, I came in with an issue unlocking my Tmobile phone for my Cricket Wireless SIM card. He tried more than a few options and spent at least 40 minutes trying to help me unlock it. Sadly, it didn’t work, but he did direct me to the CPR (Cell Phone Repair) two doors down and they were able to get it going after speaking with Cricket. (The probably-​manager-​dude did manage to get half of the issue fixed though — the Device Unlock app had completely disappeared after being used once.)
After dealing with multiple carriers and a slew of low-​caring employees, it was exceptional to be helped even though I am not a TMobile customer.
Évaluation du lieu : 5
Chicago, IL
Great customer service — patient, knowledgeable reps here. Thanks to Rikki for her help as I upgraded my phone.
Évaluation du lieu : 4
Chicago, IL
The staff here (I think I have met all of them on my many visits) are very helpful and very friendly. There are some things that T-​Mobile corporate does that I don’t like, and the phone insurance company (Assurian or Assurant) will totally screw you over, but the staff at this store is great to deal with.
Évaluation du lieu : 5
Chicago, IL
This woman named Rikki works there, and is my go-​to person. Highly knowledgeable and makes great suggestions. I’ve gotten a couple phones from there and even a warranty exchange through the store, no problem. I recommend seeking her out if you go there, as this review is mostly reflective of her service.
Évaluation du lieu : 2
Roscoe Village, Chicago, IL
I bought a charger 2 weeks ago and as the charger broke I went in attempting to exchange it.
I didn’t have my receipt but I figured they might be able to look it up on my account. So I went on and the person who helped me was obviously new and not very well trained as he said he couldn’t look up my purchase and we spent 30 mins arguing back and forward about exchanging a charger.
Finally I asked to speak to a manager who was very nice and in less than 5 minutes he looked up the purchase and without further questions he exchanged my changer.
If the new staff cannot provide a solution on something so simple as an exchange, then I suggest better training.
Évaluation du lieu : 5
Chicago, IL
Rikki went out of her way to explain all of the terms of our agreement and plans. She was is an invaluable resource for picking the perfect phone, selecting a great plan, unpacking the complexities of regulations around warranties and much more. She was very attentive and gave us the best customer service we have ever received after 8 years at T-​Mobile. We were able to get a new phone under the terms of our warranty and insurance plan and that would never have happened without her insight.
Évaluation du lieu : 5
Chicago, IL
I’ve had my issues with my 10+ year marriage to T-​Mobile but never with this store. Everyone I have worked with here has been a pleasure to work with. I have been esp pleased with their post purchase assistance as I worked through my many phone problems this year. I’d probably rate T-​Mobile Corporation 2.5 stars but the people who work here are definitely 5 stars!
Évaluation du lieu : 1
Chicago, IL
Ridiculous. Expect to wait forever to get anything done. I waited 30 minutes to return a damn charger. Really!!!
Évaluation du lieu : 5
Andover, MN
I have been to this TMobile store three times for various purchases or upgrades and had amazing customer service every time. The last guy I just bought an LG G2 from last week (Justin) was very helpful in getting me exactly what I wanted. He matched the TMobile price online and even matched their free phone case offer. Thanks goes out to the store manager, Sheeraz, for making that happen. I also purchased the Note 3 when it came out and had a great experience then as well. Every time I go I’m «in and out» with no hassles or waiting.
Thanks again TMobile!