Tania Ramirez – State Farm Insurance Agent

I usually don’t write bad reviews but I have been calling my agent during business hours, I left a message and no call back, now if that’s not bad business I don’t know what is

I really don’t think there are enough good things I can say about Tania and her team at State Farm. My family has been with the company for years, and when I had State Farm insurance while living in Tennessee, everyone was nice enough but I never truly understood my insurance. When I moved to Illinois and got a new car, I was really trying to understand it and get the best coverage possible — the team here was really, really patient with me and so very helpful. Explaining every option to me, and sending me more quotes than I could dream of. They really laid all all the options and took the time to help me pick the best plan for me. I’ve never had someone at a business do it so right. Thank you thank you thank you!

Stopped in for auto insurance for my new car. Yayy! They helped me get renters insurance, never knew such a thing existed. My boyfriend is an «aspiring» DJ and loves gadgets so now that we know our apartment and gadgets are protected he is a little less paranoid :-). The agent wasn’t in, but I spoke to Tony and he was 1) knowledgeable 2) helpful 3) a tad bit funny… okay. not really, but he did try.

Normally, I do most of my business over the internet and phone, but I needed insurance for business vehicle and business insurance. I was running an errand and noticed the really cool firetruck hanging on the window. I thought to myself… that is pretty darn cool. Decided to walk in and see what they had to offer.
The agent was extremely helpful and provided me with a full financial review for my personal and business needs. One thing is for sure… I feel pretty confident that I am well protected now and they were even able to get me a discount because I moved over my other policies.

Speaking from personal experience, I can say that before visiting this Insurance Agency I hated visiting my insurance agent almost as much as having my yearly physical exam. He (previous agent) wasn’t very interested in explaining or showing me alternative options that might have interested me or even suited my lifestyle better. Just like a doctor who usually diagnoses and prescribes a person medicine My previous agent simply saw that i had cars and provided me with car insurance.
Although, the insurance gave me great coverage he did not provide me with the customer service i desired. The Tania Y. Ramirez Agency was not only able to provide me with affordable car insurance, but they were able to sit down and explain to me different coverages. For the first time i felt like i had options to choose from!!! The customer Rep. was very patient and answered all of my questions. He was even nice enough to explain different life policies for my family and I. This is the kind of service i’m talking about! This Agency didn’t simply «diagnose and prescribe» they actually took me into a 360 degree perspective and allowed me to see different alternatives that may or may not fit my lifestyle and budget.
If you are looking you for exceptional customer service that will provide you with options, time and friendliness with no commitment necessary then try the Tania Y. Ramirez Agency Today!