Target Optical

I’ve now see both Dr. Paik’s and my experience was wonderful with both. They’re both so nice and friendly and put you immediately at ease. I would recommend them and their care to anyone.

Although I did not need an exam and did not come in contact with any optometrists I did have the pleasure of being assisted by Mariana and Ellen. Positive customer service experiences are so few and far in between it is so reassuring and even shocking when it does occur. Mariana and Ellen were both very helpful and pleasant. They both went out of their way to help me deal with Insurance/​financing issues that I had. I am so thankful to both of them!

Dr. Paik is overall very intelligent! He is very patient, clear in explaining things, and funny too. I had some problems with my contact lenses, but he was able to solve them immediately. I told him about my eyes consistantly going in and out of focus when I would look at a computer screen and he was able to determine my last eye doctor gave me a contact prescription that was to strong. He lowered my prescription and since then I have had no problems. His staff is kind and fast in getting things done. My overall experience with him was more than satisfactory. I will go back for sure.

Dr. Paik is awesome. He and his team were very thorough yet didn’t take forever like some offices do. The optician was personable and didn’t judge me when I jumped out of my chair during the air puff glaucoma test. Dr. Paik made sure I was aware of all of my options before I left.
My only complaint is that I’ve had to wait a few days with no response in trying to get a copy of my glasses prescription.

Dr. Paik is super friendly and helpful. Whole ordeal takes very little time and I appreciate that I could do so much digitally (appt, receipt, prescription, etc). Great value even compared to Costco which never has openings for appointments.

Great Optical office and I like the people who work in the front of the store as well as Optometrists. Friendly and helpful and I am glad our family goes to Target Optical to get our glasses.

Dr. Paik and his team were exceptionally professional and attended to all my questions/​concerns. They thoroughly reviewed my benefits with me seeing as that I have not used my insurance in a while. Dr. Paik took the time to answer all of my questions, I did not feel rushed to get out of his office like many doctors make you feel. Very satisfied with the eye exam process and customer service.

This was such a great experience! I came in with a prescription for a discontinued brand of contacts and was struggling along on the last legs of my current pair. I desperately needed new contacts and not only was I recommended the replacement brand for my discontinued line, but they were ready and in stock at the store.
All of the staff were very helpful and spent extra time checking to see if my insurance was accepted. Even though it wasn’t, my year supply of contacts was very affordable (I think I was given a $ 10 discount) and I was given a $ 15 Target gift card with their purchase. I will definitely be back for my optical needs! The team here is great, the space is neat and clean, and they have a large selection of stylish frames to boot.

Outstanding professional service

Awesome service! Dr. Paik was very friendly and professional and the staff was super helpful in trying to help me find the best value on contacts and glasses.

I typically dread my yearly eye exam. Every «traditional“optometrist office I’ve been to chronically runs late, I spend over an hour waiting to see the doctor who is gone within 5 minutes. This wasn’t the case with Dr. Paik. I showed up a couple of minutes early and they were able to take me right away. His tech was cheerful, especially with the young children she saw after me. Dr. Paik himself was very knowledgeable, efficient, and pleasant to talk to. He set me up with a new brand of contacts that were cheaper than the brand I was previously buying through 1−800-Contacts that are designed not to dry out as easily. Saeed helped me order my new contacts and got me a sweet rebate. I was in and out in under twenty minutes, hassle free.

DO NOT GO HERE!!! Their staff has no idea how to process a simple insurance co-​payment, and will charge you DOUBLE than what is stated by your insurance. Store «manager» is very RUDE and has no idea how to do his job.

Dr. Paik and everyone in the optometrist section are very professional and can multi manage everything. It was amazing. I’ve never seen this level of perfect professionalism at any eye care facility in my years of needing glasses. I’ve had them since 2^nd grade. Go here. Everyone is great.

Overall excellent experience. Dr. Paik is very personable and explained everything well. Andrew took time to simplify my options and made purchasing contacts and glasses easy and painless. Highly recommend this team!

I could not have been more satisfied with my experience. The front end staff were great and Dr. Andrew Paik was by far and away the best optometrist I have ever been to. He took time to listen to my concerns and after actually listening (I’ve learned not all doctors actually listen) gave me feedback that has helped me see as clear as I ever have. Would recommend Dr. Paik and this Target Optimal to everyone.

Most helpful eye exam I’ve had to date. Dr. Paik took time to explain my prescription and explore options. Even though I order my contacts online, he gave me trials for multiple brands to help me find the best fit.

Probably one of the best experiences at an optometrist/​optical office. Professional staff and a very CLEAN space with modern technology! Dr. Paik is very nice and easy to talk to. He recommended me a brand of contacts that feel way better than my previous brand AND are $ 10 cheaper/​box. Plus he gave me more trial pairs than I’ve ever received. Wooo! I also have to say, the front office staff is friendly and helpful as well. Very personable and approachable, plus they’re flexible with scheduling!
Cool story: I didn’t need prescription glasses, but my insurance is a «use it or lose it» kind of deal. One of the front office staff suggested I use it for NON-​prescription sunglasses instead, which ultimately resulted in a «free» pair of RayBans (thank you, vision insurance)! Thank you for the suggestion, Target Optical! I’m now sporting my first expensive pair of sunglasses around Chi-​city! Now let’s hope I don’t lose them. :X

I had the best experience here. I have been to many exams and I have to say this was the best so far. Very comfortable and very friendly, you can ask all your doubts and they will be patient to explain to you. Dr. Paik is very nice and makes sure that you get the best treatment that he can provide. Lukas is also great. He makes you feel safe and good about making the decision to go there than anywhere else.

I went to Target Optical today expecting for an eye exam and thought I would have to wait for my contacts and eye glasses. Luckily, I got an exam and Dr. Piak had a trial pair of contacts that I was able to put on before I even left the store.
I read reviews before I went and they all seemed positive. Ruben was the employee who helped me today and he did say that he works at the Jackson and Elston stores. I told him that I read their Unilocal reviews and he joked and told me is was all due to his co-​worker Luke. Luke seemed very friendly but Ruben did a great job today!
I’ve recently finished chemotherapy for Stage 3 breast cancer and I explained to Dr. Paik that my vision had changed drastically. He was very informative and extremely helpful during the exam. I’ve been dealing with many doctors lately but thankfully, Dr. Paik along with his professionalism, had a sense of humor.
Great overall experience today and I would recommend Target Optical on Jackson for sure! Thanks again Ruben for all of your help!

This was by far the easiest and best frame purchase experience I have had to date. Andrew was fantastic. I stopped in on a whim after sitting on my glasses last night. Even though with another client when I walked in, Andrew made sure to greet me. He was very helpful, listened to what I was looking for and made suggestions for frame styles based on that.
They had a great sale going on and in addition to my new frames I ended up purchasing a pair of RX sunglasses that were on sale as well.
He was very knowledgable about FSA related questions.
It picked up a bit as Andrew was working with me, and he was sure to welcome and address everyone simultaneously without skipping a beat. Great customer service! If you need glasses, go see Andrew!
Can’t wait for my new glasses to come in.