Taylor Cleaners

Horrible experience with this business. I had previously used this dry cleaners for more than a year since it was very conveniently located. Their services were a bit expensive, but I hadn’t encountered any issue with the service until my most recent trip. I had them clean a few dress shirts but when I went to pick them up I noticed one had a severe discoloration on the sleeve and I immediately pointed it out to them. The woman at the counter tried to deny responsibility, but begrudgingly agreed to try and clean it again. When I went to back to retrieve my shirt the discoloration was exactly the same and they refused to accept that they were responsible. After much discussion the woman at the counter agreed to speak her manager and that I could come back on Tuesday (11÷24÷15) to speak with her then. When I went today to have my issue resolved the woman at the counter said that it absolutely was my fault and not theirs and that they were done it. She then went back to watching TV and completely ignored me when I tried to re-​open the dialogue with her. I am extremely disappointed with my experience in both the service and their blatantly rude attitude during my encounter.

Honestly, this place is kind of expensive, but it’s right by me and they do their job, so for me, it’s worth the convenience and time saved going elsewhere. If you live in Little Italy, this is one of the three choices on Taylor Street, and while I haven’t been to the other two, I think this option is just great. I have gotten things both dry-​cleaned and altered here and I have had no complaints except for the shiny price tag. Most notably, I altered a dress that was a size 8 (it was the only size available and I needed that exact color) down to fit me, a 0, and the lady did a really good job. That takes skill! Also, just picked up two wool scarves and they were clean, hung neatly on hangers, and didn’t change shape or size. I give them 5 stars in quality and just minus 1 due to the price.

First time doing a Unilocal review but this place is soooo terrible I felt like i had to share. Literally only take your clothes here if you want them ruined. Most unprofessional and rude two humans I’ve ever dealt with. Save yourself the trouble.

Rude!!! the lady here hunged up on me when I asked if they take credit cards! Then I tried to call back and she hangs up on me again!

It’s been a long time since I’ve reviewed a business on Unilocal,but Taylor Cleaners was so terrible, I really feel that I would be doing a disservice if I didn’t let people know.
I have only been there once. I made it clear that I was a first time customer. I brought in a ton of clothes. I spent $ 175 dollars to have my clothes cleaned and they are NOT clean at all.
The clothes I picked up still have spots, and they smell. I’m at work now, sitting in a dirty, stinky shirt and there’s nothing I can do about it. Not on single piece of clothing of the whole piling laundry basket I took in to Taylor Cleaners is clean.
Typically, I like to give people the benefit of the doubt, but considering the amount of money I spent at this business and the fact that I told them I was a first time customer, I’m not even going to waste my time asking them re-​do the clothes or for a refund.

Similar to other reviewers, I agree that the prices can be high. But staff has always been friendly and if you take your items in any time before the weekend, you can usually get a quick turnaround. My garments have always been cleaned well and buttons or rips sewn up nicely. Only complaint is one time they melted the buttons on my sweater. It sucked but not enough to stop going there. It’s clean, quick, and convenient if you live in Little Italy.

After bringing my winter coat here, I felt as if there wasn’t much difference upon picking it up. While my coat looked cleaner, I still found some lint on the coat afterwards, and it didn’t have the clean, fresh feel I felt a coat should have after a visit to the dry cleaners.

Prices are bit high but quick service. They offer same day dry cleaning without making you feel guilty. Early opening and late closing during the week make it convenient as well. They took extra care in hanging my blouses! Nice touch… will have to try out their tailoring. Stay tuned.

I had bought new pairs of pants and needed them hemmed for the next day. I went to the cleaners near my work but the person who hems wasn’t there and they told me to come back. So I searched for a better cleaners and found Taylor Cleaners. The lady there was friendly and quick and informed me that they could be hemmed by the next day. However, I received a call early the next day that they may be busy and might only get one pair hemmed because weekends are typically busy. I returned to them in the evening and was told by a different woman that next time, I should give her more time. Apparently, the woman who had told me they could be hemmed overnight was not the tailor nor the person in charge. Fortunately, she had hemmed both pairs of my pants and they were fine. She also pressed them for free. She scolded me on giving her more time, which was understandable. It is a little pricy but worth it.

I dont have a lot of dry-​cleaning, but when I am in need, I generally hit up Taylor Cleaners down the street. They are not the cheapest or quickest (ie if you have a lot of dry cleaning this may not be the best bet economically), but they always get my order correct and have it ready by the time they originally stated, and that is what I want in my dry cleaner/​tailor. I really like the clean atmosphere (key for a cleaners don’t you think), very nice owners, quick service, and classical music to soothe the mind after a long hectic day at the office. The tailoring services are affordable and the handiwork is up to par. Chat it up with the ladies at the register and grab some candy for the road. Taylor Cleaners does dry cleaning right.

When I lived in this neighborhood, this woman is the person I go to for all my tailoring and dry-​cleaning needs. She’s very friendly and her handiwork is great.