The Kopley Group, Inc

I had the worst experience living in their building at Lunt 1135 my apartment been molded for over a year n now body every came to even look at it after numerous time of requesting it being fix bathroom roof bout gave in no body came to look at it but they sure came top knock on my door for rent but still never ask to see r fix the problem

Terrible experience. Nancy Stanley, Kopey Group, has been unresponsive, it takes 2+ weeks to hear from her. Terrible experience. Our place continues to flood/​mold and Nancy is unresponsive. When we eventually connect, she tells us to pay our full rent. Find another property to rent.

I lived at 6807 N. Sheridan Rd. for two years, and for the last four months the Kopley Group has allowed the elevators for a nine-​story high-​rise malfunction without proper repair. Every other day I’d come home from work and find myself having to make a six-​story walk up to my apartment after working on my feet for ten hours. Deb, the landlady, kept saying «they’re working on getting a new elevator,» but Kopley would never let the residents know of the actual plans or progress.
Many elderly and disabled residents were affected by this elevator outage on a regular basis, with no remedy.
When I gave notice of moving out, Deb did not let me know that the freight elevator would only be operating one day of that weekend until five days beforehand, forcing me to scramble to find new moving plans. Marco, the superintendent and handyman, refuses to accommodate the needs of the tenants and leaves people with no leeway for alternate plans.
The Kopley Group is, ultimately, just another unethical and negligent landlord. Don’t expect anything else.

I lived at the 5200 Sheridan Rd. location for a year, from 2013 to 2014. The staff was friendly and helpful, the ²⁴⁄₇ doorman and engineer were a nice touch, and both moving in and moving out was stress free. I definitely recommend The Kopley Group to people looking for affordable Edgewater housing. My only complaint is that the elevators were badly in need of a renovation. The second of the two elevators broke down over the winter and was never repaired during the time I lived at the building. Speaking of elevators, the freight elevator is very old and finicky; there aren’t even buttons, just a dial for up and down, so be aware of that.

I lived in this apartment building for about 2 years while I was going to school nearby. It was the nicest and most reasonable out of all the apartments I looked at in the area. The staff was friendly and professional and the apartment was a lot bigger than the other studios I looked at in the area. The only issues I ever had were the lights going out quite often when I had the microwave going and too many lights (or the TV) on. That was somewhat annoying. I also had a few instances when strangers knocked on my door asking for money… other than that I felt pretty safe as a young girl living along int the city can feel. The 711 right below is also nice. I would recommended taking a tour of their apartments and seeing if they are a right fit for you.

I have rented from them for a year now and dont have one negative thing to say. The apartment building is clean and nice. This is including the front area, hallways and laundry room. The building manager is so amazing! she contacts you when you have a package, notifies maintenance promptly and remembers everyone by name.
Another thing I love about this building is the ²⁴⁄₇ emergency maintenance they have. I came home from work at 2am to my power not being on. I called them, and they had it fixed within 20 minutes.
Also, at my old apartment I had to mail my check in before the 1^st, if it got to the office a day later, they would charge me! Here, all i have to do is hand the check in to Deborah by the first. Quick and easy, especially when you have a crazy schedule.
If you get the chance to rent through them, I highly recommend it!

I have never rented from a better company.
I had a place at 6807 N Sheridan. The landlady, Deborah, is incredibly nice and helpful. She has an office on the first floor, so you can just drop in during business hours to take care of rent or let her know of any problems. If there is a problem, one of the maintenance guys was at my place within the hour to fix it.
I had one loud neighbor, but the walls in the building are so thick, it wasn’t too bad of a problem. The building had a very friendly vibe — much more so than any other place I ever lived. We can probably attribute this to Deborah.
The building itself was (I believe) a luxury hotel from the 1930s. The lobby kind of has that feeling, which is fun.
I can’t recommend them enough. I just wish they rented apartments closer to my new job so I could keep doing business with Kopley.

The Kopley Group was wonderful to rent from — and trust me, over the past 10 years I have dealt with some real nightmares.
Nancy was wonderful to work with throughout my time with their company. I rarely had any issues with my unit, but if I did, they were there to repair right away. I wish more Chicago management companies realized the importance of customer service — The Kopley Group surely does.
I would rent from them again in a heartbeat!

I have used them for so many years. They are great, very responsive and very nice.
Talk to Nancy she’s nice and chill!

As a management company, I could not recommend them more highly. They were great to work with from the very start. Friendly, courteous and very fair. I felt valued as a tenant which says a great deal. Nick, my building manager was incredible. Very quick to respond to any need whatsoever.

As with most rental companies, your experience will depend partly on your location. Personally, The Kopley Group has been the most professional, responsive, and organized of the rental companies I’ve used in Chicago, with the nicest, cleanest, safest building.
I rented a studio at the 6807 N Sheridan (Sheridan/​Pratt) location last year. I secured the place online, sight-​unseen, from out of state. The company made this very easy, and luckily there were no nasty surprises when I came to move in.
The building was large, with laundry and a management office on-​site (which made it possible to drop rent off rather than mail it).The manager was a pleasant enough craggy old woman who was generally very responsive and helpful. The maintenance guy, Marco, was also very pleasant and did good work. I was always notified way ahead of time when the building was having work done, when exterminators were coming in, etc. A monthly newsletter with recipes and other cute random tidbits was slid under the door.
I never saw any bugs, other than spiders on the outside of the windowsill. The studio I rented was huge, two-​rooms, with a separate kitchen and a walk-​in closet that a friend used as a guest room for a week! Seriously, this place was practically a one-​bedroom. At the time it was $ 650, utilities included (except internet). For the space and utilities, it was a great deal.
Now, the neighbors on one side were loud and suspicious (I called the cops on them when I heard slapping and crying; they hid most of the family when the police came, pretending there was only two of them living in the apartment), but I never felt unsafe. The building was secure. The water pressure in the bathroom was spotty, especially during the morning when everyone was getting ready for work– the water would shift from hot to cold wildly, and annoyingly. But everything worked.
I didn’t think the apartment was a great, lucky deal at the time I had it. However, in the last few years I have rented some true shitholes with truly negligent rental companies. If you are a studio renter with a limitied budget, you can stand to do a lot lot worse than Kopley.

We’ve lived in two apartments from Kopley. Not high quality– there are cords and wires sticking out in strange places and everything is covered in a thick coat of blinding white paint. And parts of the floorboards underneath the radiators are rotting out. The location is great though.
Dealing with Kopley has at times been great and at others infuriating. When we have had maintenance problems in the bathroom and a bedbug scare they responded immediately. The maintenance man is great.
However, some of the personnel in the main office, particularly whoever is in charge of billing, etc, are monsters. They gave us such a hard time when we first rented from them that almost made us both cry. They attempted to cash two of my rent checks as one month’s rent. They do not respond timely to rent issues and they are frankly rude and unpleasant to deal with.

We rent through them and they’re great. They’ve been super nice about everything and very helpful. Definitely would recommend them.