Ticos Auto Repair

Tico, Danny and the team are the best! (wish I could give them 6 stars!)
I am an engineer and growing up I have always performed all work on all my vehicles myself due to my perfectionist nature creating very high expectations and standards in regards to quality and attention to detail, but now living the condo life in the city without my own garage space and tools makes that difficult.
So I found Tico’s 7 years ago when searching to fix an aggravating/​annoying problem with an emissions evap system, and after unsuccessfully trying 3 other repair shops to permanently resolve the issue, Tico’s was the only one to successfully repair it, and on the first attempt.
Since then they have completed multiple repairs on several of my vehicles (and friends’ vehicles) and their competence, pace, quality, integrity, reliability, and price is unbeatable; impossible to match anywhere else in the city.
Their quality of work has consistently been the only one that is on par with my own.
Feels like Tico and the team truly have become part of the family! ;-)

Tico’s is my neighborhood auto shop, and I had heard good reviews, but without a vehicle for the last 10 years I had no need for their services. I recently purchsed a car and when a need arose, I called them up! They were able to get me in first thing the next day and turned around the work in a couple hours. They were friendly, I was pleased with the quality of their service, labor rate, and of course the quick appt and turnaround. I will be back!

These guys were awesome. I was having problems with the left wiper blade. It completely stopped working on a rainy/​snowy day when we absolutely needed the car. I had approached some other shops who either didn’t want to deal with it or wanted some insane upfront fees. These guys, even though they were swamped, took the 2 minutes to actually look at the car and offered trying the one cheap/​quick option they could at the time to fix the problem. The solution? Tighten down the bolt holding the wiper blade to the wiper blade motor. Total time, about 5 minutes. It was a life saver. I went ahead and bought some wiper blades off them to try and make it more worth their while and tipped the guy $ 20 on top of the costs for being so prompt and up front with us. All in all it cost $ 60 total. The way they approached the problem and saw it as a opportunity to find a solution as opposed to finding a fee to charge the customer was awesome. It’s a quality hard to find in auto repair shops now a days so I would highly recommend this shop if you are experiencing car troubles. I’ll always check here first if anything comes up in the future.

Okay so as you can tell from my pic I am a lady. So, I think that I am more in tune to how the mechanics explain things and their general attitude. But the cold hard facts are that they have bit of an attitude problem and they get upset if you ask questons. They finish the work in the time that they say but their under shot their estimate because they were just as expensive as the Honda dealership with «after market parts» as my hubby calls them.
So, I wouldn’t recommend them but if you don’t have anywhere else to go they shouldn’t screw you over too bad.
They also don’t have a shuttle so you can either kick it with them in their small cramped sitting area or you can hop on the blue line which is a few blocks away and go to Logan Square and have a delicious yet pricey duck omelet with goat cheese or something at Lula Café. Or generally walk the Milwaukee strip.

I have used Tico’s several times in the last year. They do a good job, the first time. They’re prompt, and call back when they say they’re going to. The prices are reasonable. I’ve always felt good about dealing with Tico’s.

I’ve been a regular customer of Tico’s for 9 years or so. I was referred here by an acquaintance and have since considered myself lucky to have found a mechanic that I can really trust. They have given me consistently good, inexpensive service. I have compared prices with other auto care places on a few big expenses and Tico’s had always come out $ 100-​$ 400 less than competitors. Tico and Arturo are very friendly and have gone above and beyond for me on several occasions. They have focused on necessary repairs and have helped me problem-​solve issues to save money. I don’t hesitate to recommend anyone to Tico’s.

I came in last week in a panic since my AC on my ’09 VW had a leakage. Thankfully, Mr. Salas and the team at Tico’s Auto Repair saved the day! They inspected my car and showed me the damage and were sincere in telling me that they honestly wouldn’t know the price range until the next day which was fine by me.
I came in the next day early in the morning and received a call about two hours later with the estimate and they assured me that my car would be fixed that day which was my biggest concern. Mr. Salas waited for me after hours on a Friday evening to get my car which I thought was so nice.
Now my AC works amazingly and I am very happy to have had such an efficient and worthwhile experience at Tico’s Auto Repair. For your next auto repair, keep Tico’s in mind!
P. S. The family owns a hotel in Costa Rica called Hotel Mangaby. I’ve actually been there and I recommend this hotel if you are in the Playa Hermosa/​Guanacaste area!

Fast and Friendly service. My car is doing wonderfully after having new front and back brake pads installed. I will be back for any future car issues! check em out.

Stranded on a Sunday night on the expressway ramp near Logan Square Sunday night, Arthur from Tico’s stopped to help me, assisted my son and another ‘good samaritan’ from Pep Boys move my car aside while I waited for a tow. I had the work on my car done at Tico’s. They were pleasant to work with, efficient, told me the estimated costs in advance, and my car was good as gold by Monday afternoon. BRAVO!

Huge fan of this place. Had to go in for two problems over a couple weeks, and both times they were friendly, helpful, and reasonably priced. I trust these guys because they do a good job of explaining what they’re doing, why it’s necessary, and why it costs what it costs. That’s exactly what I look for in an auto mechanic, and it’s why I strongly recommend them.

I am the proud owner of a 1987 Toyota truck with 380,000 miles on it and a 1986 Toyota truck with 275,000 miles on it. My wife has a 1993 Honda Accord with 180,000 miles on it. I have been driving my trucks for a living since 1994 and 2007, respectively. I have replaced or repaired nearly everything you can on an automobile during this time, and have visited every kind of auto mechanic you can imagine. Prior to relocating to Chicago, I resided in San Francisco and used the best crew there, Automotive Specialists (check their reviews). When I moved, I called a well-​reviewed auto parts store and asked for a referral to a mechanic and, without hesitation, was directed to Tico’s. I’ve been using Tico’s since early 2009 and William (Tico) and Arthur have become my friends.
It is difficult to express how grateful I am that I was referred to Tico’s. Since my livelihood depends upon my trucks, and, as you can see, I am devoted to one particular kind, I require the utmost in competence and professionalism. Tico’s has never disappointed me. Being that my trucks are fairly aged, some replacement parts can be difficult to track down. Arthur is nothing if not vigilant in his search for these parts, utilizing every available resource, including the internet, to find them, and he is also a master mechanic. William is always gracious and accomodating, no matter how busy the shop gets, and it does get extremely busy. The estimates for cost and turnaround are spot-​on, and any recommended services are pertinent, without the taint of «up-​selling». Communication is prompt, clear, and concise. The mechanics are earnest and dedicated. Arthur and Tico often stay beyond closing time so that customers can pick-​up their vehicles well after normal work-​week hours. Being open Saturdays makes them worth their weight in gold.
With Tico’s in my corner, I feel secure that each of my trucks, and perhaps the Honda, will someday surpass the 1,000,000 mile mark. I do not feel immodest in declaring that Tico’s Auto Repair is easily the greatest service of any kind I have had the pleasure of enjoying during my stay in this fair city. Saludos, amigos!

Charged me $ 180 to test and replace my battery (price included an AC Delco battery). You be the judge.

Tico’s is a rare find! I used to live two blocks away and had a really bad experience with another larger auto-​repair shop in the Logan Square area. I took a chance on Tico’s. My power steering was out and instead of asking me to call for a tow or charging me for a tow, Arthur came to my house and drove my car to the shop!!! I had never heard of anything like this! On top of this, he called me back with a diagnosis within 45 minutes and my power steering was fixed by 3:30 that day!
I have used Tico’s three or four times since then, and each time, their service is impeccable. They call when they say they will. They are clear and up front about what needs fixing and what they would recommend, but can wait for next time. I’m not an expert on cars… but their pricing is reasonable, if not cheap. I never feel like they are taking advantage of me or giving me services that I don’t really need to make a buck!
I now live in Portage Park, but I still use Tico’s for all of my repairs. It is totally worth a bus to a train to pick up my car when I KNOW it is in good hands!

Tico’s is amazing. I had to get an entire new engine — they found me a great replacement that had 80,000 miles on it and quoted me a very reasonable price. When I took the car in to start the repairs, they told me they found me a better replacement engine with only 66,000 miles on it but they were not going to charge me any more than the original quote. The repair work was done within 4 days, and the car has never driven better.
This is the second time Tico’s has done great work for me. The first time I used them, they came and got my car to repair it, fixed the problem within a day, then drove the car back to my home — I had just given birth and was still in the hospital but they knew how important it was for me to have a car and the guys at Tico’s offered to fix the car so that it would be ready when I was discharged from the hospital with my baby.
They are also very communicative and will call you if they need to charge you anything over the quote. I can’t recommend them enough.

I’ve taken my car to Tico’s multiple times since I moved to Chicago, and have been nothing but pleased with all the work they’ve done.
After giving me an estimate for some repairs I needed, I called a few other places in Logan Square to compare prices, and Tico’s was significantly (like $ 300.00) cheaper. My dad and brother are also my go-​to guys for cars, and whenever I’ve told them about what Tico’s has done, they have given their approval.
Tico’s is SUPER SPEEDY, calls me before doing anything we haven’t already talked about, and are very honest. If you need any work done, give these guys your business — they’re awesome.

Honest and helpful.
My son was on the road with my ford van and had a problem during a cold snap which resulted in him and friends being stranded. I was nervous working with a local shop and being an out of town customer however my fears were never realized. I drove the trip from Mpls to Chicago and along the way placed calls around the area for other repairs shops including a ford dealership which was outrageous for price and coudnt even get the part same day. Ticos diagnosed the problem (bad fuel pump) found the part and made the repair all in one day, even on a saturday. I checked their pricing using Alldata and told them to go ahead and make the repair over the phone. When I arrived the price was as quoted and all was well. The tow charge was very low also. Highly recommended! Thanks Tico! great doing business with you.

Tico’s is the nearest shop for me in the neighborhood, and I’m happy to report that they also happen to be the best auto shop that I’ve dealt with in the city of Chicago!
I needed some serious work done on a vehicle that I was hoping to keep driving for another couple of years. I had it shopped at a couple of places that I had been to before but every estimate was steep and each place had different suggestions. I stopped into Tico’s one morning on my way to work to see if I might be able to just drop it off and get one final look before making some decisions. The guy in the shop said he could call me in a couple of hours with an estimate.
Sure enough, 2 hours later I got a call from Arthur and we talked through every aspect of the service needed. He quoted me prices for each piece of work and after making a call to my wife I called him back to go ahead and get the work done. Tico’s quoted me the best rates by far and their work was excellent — in fact, they finished an entire overhaul THAT SAME DAY and one guy even stayed in the shop a little later so that I could pick up my car when I got home from work that night.
I was really impressed with their professionalism and the speed with which they turned around a lot of work (they even put 2 guys on the car to get it done fast). Highly recommended for anyone who’s looking for an honest neighborhood mechanic.

After my last car place went out of business, Tico’s was suggested. They are a block away, which already earns a star or two.
They are open by 8 am, closing time between 6 – 7 pm, and open on Saturday which gets another star.
I’ve been twice in the past month or so, and each time Arthur has been honest about the pricing, and when to expect the work to be completed (another star). They even left me a newspaper the last time with a 10% coupon, which I readily used on my return visit (if you are keeping track, 5^th star, baby!).

I have taken my car there on a number of occasions and feel like they do good work at a fair price. They are friendly guys who seem to be honest in their dealings with their customers.