Treasure Island Foods

minimal selection, high prices, cashiers are slow and offensively rude. can’t wait for whole foods!

This Treasure Island does carry stuff I love, like fresh duck breast and Nueske’s bacon.
Their cashiers are lazy, slow, and sullen. And unapologetically proud of it.
The butcher counter lady is always preposterously eager to serve everyone else ahead of me, like some kind of SNL skit. You must expertly suppress any outward manifestation whatsoever of impatience or you are dead in the water.
Yes, they are not too proud to display ruined produce!
Yes the prices are hilariously high — shrinkage?
The parking lot has no cart return system except vous!
Speaking of the parking lot, the traffic routing system therein is something else.

People only give good reviews because Hyde Park is grocery store desert. Buyer beware, I bought Glazed donuts sold in a Krispy Kreme box… unless Krispy Kreme changed their recipe these are not Krispy Kreme donuts!!! This is only a convenience store!!!

Why is it so expensive? The good thing is it has student discounts for most of the year, so it’s manageable. Still, I would probably shop somewhere else if I could do it conveniently.

Worst consumer service ever ! Employees are fine but manager is so disrespectful, first time of my life that a product is missing in my bag and that manager accused me of lying and trying to steal, last time for me there!!! He was so unprofessional and rude, I don’t need to deal with that again, can’t wait for Whole food to open, even if I have to pay more to have a better consumer service I will do it.

This is a place that is very hit or miss. Treasure Island is just really convenient for me. I don’t expect to find everything I need at one store so it definitely serves it’s purpose.
Likes:
Boar’s Head Deli meat and cheeses
Fried Catfish
Spinach dip
Lots and lots of samples
Carrot Cake
Dislikes:
The salad bar is not properly labeled. Sometimes I want to try items but I just can’t take the risk that they have something I don’t want in them
Some items are pricier than what I feel is worth it
Overall, I believe they have a little something to please just about everyone.

I am not one to write off a business on the first try, so I have given Treasure Island a «second chance» several times. The grocery items are overpriced and not worth the cost. I have bought several items that I realized were freezer burned when I got them home. On all occasions except one, the staff has been incredibly rude to me. Overpriced groceries, I can handle. I cannot handle the rude treatment. I have worked in customer service for years and know it’s more than possible to be kind and train your employees to do the same. I will be permanently taking my business to Hyde Park Produce, where I have always received fair prices on good food and excellent service.

I found a treasure at Treasure Island.
A solitary cocktail shrimp abandoned
on a chunk of snow by the loading dock.
I went in and bought a small jar
of cocktail sauce, fancy cocktail
sauce. Then returned to the shrimp.
I found Myself at Treasure Island,
my lonesome scamp and I
by the loading dock.
Morsels come and morsels go,
but will I ever find again a
shrimp so singular,
so perfect?

They are incredibly overpriced, the store needs renovations and the quality of the products and warm foods is questionable at best. I can’t wait for more grocery stores to open in Hyde Park.

Two stars. And, I gave it two stars because it’s the closest grocery store near Washington Park/​Hyde Park when I need something in a hurry.
However, the prices are ridiculously high for absolutely no reason. It’s not Mariano’s or Whole Foods. The quality and selection is sub par and the shelves are often empty. The «fresh fish» section is laughable. The bakery cookies are good :)
Besides all of that… the checkout cashiers that I have experienced are bad and couldn’t care less about your experience or their job. The end.

Poor service grocery store and café!
Staff works in coffee shop but doesn’t know how to make latte… other staff member who does is is too busy to make one. Staff grocery check out are not happy to work their job! Bad service!!! I’ll drive 20 min further and go to whole foods!

Came with my aunt and my mom during a visit in Chicago as my aunt wanted to cook us something before we headed home. I basically served as the cart pusher for my mom though. lol. I thought that the selection was good for a smaller neighborhood grocery store. A number of items looked good at the prepared foods section. You can even ask for a sample (and, boy, they give. My aunt got a sample of some dip that I was a fan of though. She liked it and that’s what matters. :-)

I’ve had both good and bad experiences here. Groceries are so grossly overpriced, but the sales are decent. 10% discount with student ID at times. Some employees are great, some are awful. But they are clean and have the monopoly in the area.

I visited the Hyde Park location first time
(11÷10÷15). Wow this store still offers Bassets Ice cream-​Delicious! I was happy to see Basset ice cream is still available (first tried it @ Lakeview location). Basset’s ice cream company is based in Philadelphia PA-​among the first super premium ice creams in America.

They are way overpriced, but as others have mentioned, not a whole lot of other options in Hyde Park. I only come here if Trader Joe’s/some other place doesn’t have what I’m looking for or if it’s a last-​minute/​emergency type thing. I did have a manager once spend about 10 minutes trying to help me find something, which was way more than necessary. I have had some friendly cashiers and some not-​so-​friendly ones.

They are incredibly overpriced, but you don’t really get a whole lot of options in Hyde Park, so charging more for convenience is pretty standard.
The biggest problem I have with this store is the cashier staff. I have yet to be checked out with any form or fashion or inkling of customer service. Cashiers seem annoyed and either in a state of training or in a state of hating life. There are plenty of times I have brought items to the counter that were labeled as 5 for $ 5. I only brought up one or two and am never given the promo price as in other stores (which I thought was common practice). Many times skus don’t work on the scanner… causing someone to find the item in the store for a price check. One time I even had someone argue with me that I couldn’t have found that particular item in the store. Baffling.
Once again, I am counting the days until Whole Foods opens. Counting the days.

I’d skip coming here if you can.
I don’t understand why it’s so Completely over priced.
The meat is subpar, dry and rough all the time.
Nothing special, ethic or international about this place. It’s a local food market w over the top pricing for wal mart quality food.
Thumbs up for cleanliness, Basic grocery store operations achievement, & friendly staff.

I like the selection. They have boar’s head, which is awesome — they have great kraut (and meats and cheeses for those inclined). Here’s the rub — I overpaid for produce today because it was saturated with water. I emptied out my cabbage. The greens are still drying out before they get into the fridge. Can you please water less? In other comments, thank you for the Pecan Dandy’s, salad bar, olive bar, organic corn, etc. I love it.

Everything is WAY OVERPRICED with the exception of produce which is sometimes competitively priced. The service is quick and staff friendly. I only go to this store when I’m not in the mood or don’t have the time to drive all the way to Jewels.

I totally understand that Treasure Island is a bit more expensive than other grocery stores. However, if I’m feeling too lazy to go to Target, I like the convenience of having more than one *nice* grocery store in the neighborhood.
The produce section alone gets 5 stars. Is there a fruit or vegetable they DON’T have?! My husband and I like the produce section because we’ve tried a lot more new foods since shopping here.
They have the staples you’d need – and a lot of extra. Need some fancy water or crackers? They have it!
Additionally, my husband has purchased flowers from here (awwww) a few times and they always last 2 weeks or more. That’s amazing!
Generally, I think the store is clean and well-​stocked. I’ve also lived in Minnesota (where grocery stores are pristine) and Washington, DC, where stores are disgusting/​out of stock, unless you’re at Whole Foods. I haven’t shopped at a lot of stores in Chicago yet, but this store is pretty good.
Cons:
Cashiers have rung up items incorrectly, and not corrected unless I’ve pointed something out. I used to be a cashier (for 8 years in HS & College) and this is unacceptable.
Some of the raw meat can get f-​u-​n-​k-​y unless you use it right away. I’m talking within a day of purchasing.