Walgreens

Pharmacy staff is super nice and courteous! There was a mishap with my prescription and they didn’t hesitate to work on it.

After switching my medication back to this Walgreen’s pharmacy from CVS in Hyde Park, I have a breeze with picking up my medication and not having to stand in amusement park style lines like most pharmacies in the area. Pharmacy staff are nice, friendly, and efficient. My medication is always ready before the scheduled time. I have utilized the drive up window for pharmacy and I would not recommend it. The wait is so long you will feel like you’re being ignored. Just get out the car and walk in if you want your service to be quick. Besides the pharmacy, the general store staff try to avoid customers at all costs. They can be in the same isle and see you struggling to locate a product and will totally ignore you. The lines to check out are ridiculous and there ALWAYS seem to be a line no matter what time of day you visit the store. My four stars are for the pharmacy department. I would’ve given five stars for the pharmacy but the drive up is very slow and at any given time the pharmacy can be closed because a pharmacist was not able to work that day (this has happened twice within the past two months).

Super convenient. Very well kept. Items always in stock. Good staff. Recommend.

All the staff super friendly and helpful. Especially the pharmacy! They’ve changed their staff over a year ago and their service has improved so much since!

This Walgreen’s is within walking distance… Less than a mile away. I travel to the location on 55^th passing this one on my way. The service here is just terrible. The absolute worse. I came to purchase an antacid and noticed it was BOGO free. Great. I don’t use them often but hey why not. Get to the register and it doesn’t ring that way. No biggie, I tell her take it off. I know know the sign said it but it wasn’t that important. She asks if I want to get a price check, the gentleman is right there, sure. 10 – 15 minutes later, the employee confirms what I saw. She then has me stand in the manager’s line for him to ring and process the adjustment. Why am I standing in line again??? I get to the manager who then tells me he has to check for himself. I JUST WAITED 15 MINUTES! I explain that they just checked, the cashier and person who checked confirm this, he walks off anyway. He comes back and tells me «this is why I had to check». The offer had to expired. And «obviously «I knew this. I didn’t and neither did the employee who checked before me. His rebuttal, oh he’s new. Listen it’s not that darn serious. He gave it to me as if he was doing me a favor. I will never patronize this Walgreen’s again. Furthermore, they’ve opened a Walmart in the area with significantly lower prices.

2 words: always lines. No matter what time of day or night or what day of the week. Somehow there are always lines.

This has GOT to be the worse Walgreens in the city. I gave it one star due to location in the case of emergency meds required. No matter when I get there, I’m told it will be 20 – 30 minute wait for my prescription. If I call ahead, I still wait. I tried to have a medicine transferred from another location and that process took two days and three visits. They are rude, unprofessional and couldn’t move slower. They couldn’t figure out how to enter my new insurance in the system so I had to pay regular price because I’d run out of time and patience and I had more sympathy for those waiting in line behind me than the employees did. Forget an apology or even an explanation. Steer clear if you can.

This has got to be the most unprofessional Walgreens I ever been in. I can count on one hand the number of staff members that actually believes in the policy that customers are first. The only reason I continue to go here because it’s right across the street. I think from this point I will walk to the one on 55^th. This is not my first complaint and I am sure it will not be my last. I have call corporate a few times on the manager Eddie

This walgreens location is just awful. It’s always messy and crowded and the staff here is extremely rude and the pharmacy is a joke! I was here a few days ago to pick up a prescription, I rang the bell and a woman told me she’d be right with me. I waited 30 minutes in that drive thru (I timed it). So finally I went into the store and Faye (the associate) refused to make eye contact with me and began to answer phones and pretend to be busy. I was at the counter another 10 minutes before I was just handed my prescription with not one word spoken. I got my medication and transferred my prescription to CVS. It’s not worth the hassle.

I’ve gone to this location since it’s been built and it has come a long way. All of the staff are SUPER friendly and helpful. My only two gripes are the overall design of the store (can’t help it, I have a thing for architectural design) and the lack of inventory compared to the location on 55^th and Lake Park. They can stand to update their deli section…
Update: the store closes at 11PM now! AND they have a deli section!

I really like the people in the pharmacy but the management (corporate) has opted to keep the staffing at a minimum. !5 minutes on the phone to find out if my Rx was ready, gave up and went to the store to find out if my Rx was ready, then was told that it would take 20 — 30 minutes to slap a label on an antibiotic box. I did not feel well enough to wait and now won’t have my pills tonight.
They invested millions in the Happy & Healthy campaign, cleaned up the store, but did NOTHING to improve the number of employees.
Tonight I am at the corner of sick and angry. Shame on Walgreens — is this what we have to look forward to when 36 million more Americans are getting health care? Yes Walgreens, part of the deal with the ACA is that you will have to take care of MANY new customers. How are you going to do that when you can’t take care of the ones you already have?

Ive been to quite a few walgreens and this one needs to amp up thier sales and clearance items. I mean regular price is regular price but store sales and clearance is what keeps me coming back.

Really great team in the pharmacy! Very helpful and pleasant!

Cashiers take their time and chat with each other as if there weren’t a line getting longer right in front of their eyes

Why oh why don’t Americans respect the line? This store has three registers in the front. Courtesy and basic — basic what! — should tell you that you have to wait your turn, but I’ve discovered that in Kenwood people leave off a stop sign when they feel like it, and they go to an open register at the Walgreen’s when they feel like it. As if NO ONE else is around. Bad design, apathy on the part of the clerks, and a general sense of «oh well» contribute to the bad experience.

I was sitting at home in my PJ’s and as it just dawned on me that I forgot to buy my cta pass for the next day! Not having the exact change I grabbed my keys and went to the nearest Walgreens. Well guess what, this location does not carry dollar amount of the cta cards! Boo! How does Walgreens not carry something?!
The two star rating is only for Walgreens having all but the cta card I needed.

This is based on the pharmacy… honestly I’ve never experienced slower service in my LIFE for filling a prescription. Luckily I wasn’t in pain but if I request the rx online 29 hours in advance I expect the order to be ready when I arrive… especially after waiting in the drive up window for 20 minutes!

Pretty much your standard Walgreens it is an ok the staff here is very friendly and helpful. But watch out if you you the drive thru pharmacy though a friend of mine once used it and they gave her the wrong presciption and could not her prescription. That is just very unsafe.

I must agree with the other reviews! This Walgreens is awesome! I came in there to get a few things and had trouble getting an item that was on the very top shelf. Charlette (I think that was her name) helped me and was very helpful from the beginning when I asked her where an item was, until the end when she rang me up. She was hilarious and made sure to answer the questions that I had. My bag was heavy so she double bagged it and even made a handle using another bag so I could carry it with ease. This is the only Walgreens that I go to in this area and it’s all because of their customer service and availability of the items that I need.

This is not the closest location to my apartment, but if you check the reviews for the Walgreen’s on 55^th street you will understand why I’d got to 47^th street instead.
This Walgreen’s is a blessing. With a drive through pharmacy, I call in prescriptions and drive over to pick them up at the time that I indicated and every single time the prescription is ready waiting for me. The whole drive through process takes literally five minutes at most, the pharmacy staff is polite, quick, and efficient. I cannot thank them enough for doing their job well.
service on the inside of this establishment is just as good as their drive-​thru service. I would recommend everyone in the Hyde Park/​Kenwood Area to take their business here.