Walgreens

This review is mostly about the staff and customer service.
«I see three» this is all you hear while you’re at this Walgreen’s. They do not seem to know how to staff correctly and some of the staff is HORRID.
I love Cesar, he is a super friendly dude that comes across a little mean at first. Don’t be scared of him, he is very helpful and seems to know everything.

Seems like the staff in the medical supply area need more training. No one ever has a smile on their face, they have no education regarding the equipment they sell/​rent, and they don’t seem to understand how to process insurance correctly. I took my business elsewhere. I recommend others do the same.

This review is for the healthcare/​medical supply area, which is a specialty area most Walgreens stores don’t have. Wow! Patricia was the employee who helped me; even though her co-​worker was on lunch and it suddenly became very busy, she accommodated each customer courteously and with a pleasant, warm and professional demeanor. I thought it would be a long wait with 2 people ahead of me but Patricia was so efficient; she really knew the merchandise and the ins and outs about insurance and was taking care of in-​store customers and phone calls, single-​handedly, and with grace. This lady is smooth!!!
Surprisingly, I didn’t have to wait more than a few minutes before she helped me, made some great recommendations and didn’t try to push anything on me. I appreciated her genuineness and willingness to help. At one point, her co-​worker returned, and she volunteered to go with me to the supplements section, even spoke to the pharmacist and helped me locate items in that area. Most of the time, people in stores like to point, so to have this type of personalized assistance just blew me away.
Attention Walgreens Corporate — this lady deserves something special! She made my visit and I will definitely be back and recommend this location because of her!

Huge shout out to the staff here for helping me with a photo printing issue. Ordered several calendars for Christmas gifts at the Peterson location and their binding machine broke. They called me and we worked out a deal: they would print them all and arrange for me to go to another store (this store at Howard and Western) to get them bound.
Worked out perfectly. I’m very appreciative to the staff here to help me out (as well as the other store) in getting my order done as quickly as possible.
Got them in time for the holidays and the recipients loved them!