Just like Evelyn I’m giving this place one star solely based on the drive-thru lady which I believe was the same rude lady. Shicilia(as the receipt said) asked me would that complete my order about 4 – 6 times within the time of my order.(Mind you I only order 3 things!) I don’t get fast food often so I had a few questions which seem to brother her. Then as I drove up I heard her say«geesh lady!» over the intercom. Really? Geesh me? Because I wanted to know if they still had the Asiago burger and if they had hi-c? How about you don’t work at a place where you are expected to answer questions about the food your serving!
Joe O.
Évaluation du lieu : 5 Chicago, IL
the order on the drive-thru was done in less than 3 minutes. super fast !! the staff was very friendly. good job staff! way better than mcdonalds i tell you that much.
David S.
Évaluation du lieu : 2 Chicago, IL
Looks real nice because it’s new but that’s not going to last long here. Took 10 minutes to get a simple combo meal, and one lady was doing everything even though there were 3 other employees standing around. Both hi-tech soda machines were«out of carbonation». How do you not plan on ordering carbonation ahead of time for a fast food joint? A little lower quality than normal Wendy’s but they got some management/employee issues.
Evelyn P.
Évaluation du lieu : 1 Chicago, IL
I love Wendy’s. The reason why I rate it a 1 star is not based on the food. It’s based on this specific location and an employee that works at the drive thru. She is an African American who is on the headset and is the rudest person I have ever met. 1. She rushed me while I was ordering in a rude and unprofessional matter. 2. She answers questions very fast and with a nasty attitude. 3. When you pull up to the next window she has a very mad face and give customers dirty looks. 4. When she handles your payment and gives you your food she is very aggressive and unprofessional. I would never go back to this location because I dread seeing her again. She makes Wendy’s look bad. She almost throws the food at your face and Hurries you.
Rafael V.
Évaluation du lieu : 2 Chicago, IL
Took way too long for the 4 for $ 4 meal almost 5 minutes! Just wanted to see and try and there was no bacon the the burger and it was supposed to with the burger. Service was ok, but there was 7 – 8 employees and customers just waiting for them to be served
Last W.
Évaluation du lieu : 1 Chicago, IL
Went there close to midnight…(drive thru). The lady who took my order sounded pissed and took my order like I was a bother. When i drove up to the window to pay/pick up my order, some other lady without uniform was outside talking with the person on the window handing over a telephone and what not… all around my car. There was a car parked in the parking lot who had people that were clearly pissed waiting for their food. At this point there is a car in front of me waiting for food and I have already got mine. Now Im waiting for them to get their food so I can leave because Im stuck behind them. Some other employee comes out with their food and with a cell phone between her cheek and shoulder laughing… Im here looking at all this like ??? who the hell is managing these people? Ughh then I got home and ended up with a cherry coke or cherry pepsi when I asked for a plain coke. Smh. Never again.
Tony R.
Évaluation du lieu : 1 Chicago, IL
Of all the 2 times that I’ve been here i got stomach virus and nauseous. This is my final straw with this Wendy’s.
Saul C.
Évaluation du lieu : 4 Chicago, IL
Really enjoyed my experience there. Employee’s were nice, food was made perfectly. As always a little bit more than id like to pay but hey, thats fast food for ya.
David C.
Évaluation du lieu : 3 Cottage Grove, MN
This place is nice inside. Has parking and drive through. People working are ok. Nice but a little confused. The same old thing though. You order a burger combo and then you have to pay more to make it anything but small. The burger didn’t seem to hit and not much bigger that a slider. Cost more than a q pounder worse. I know McDonald’s isn’t top shelf but those burgers taste better that what was here. If you like Wendy’s. This is a good place
Nancy A.
Évaluation du lieu : 2 Chicago, IL
Don’t get me wrong, their staff is friendly but. When you go into their drive thru Window at night, make sure you have the right order. I ordered a baked Potato and when I opened it, it looked like they dropped it plus they got my order wrong. Oh well. That’s fast food for ya.
Ryan A.
Évaluation du lieu : 1 Chicago, IL
Horrible crap box wendys. The lazy workers try to turn all their lights off to act like they’re closed so nobody will come through. Also they don’t answer their phones intentionally
Jose H.
Évaluation du lieu : 1 Chicago, IL
At 3:40 a. m they told me they were about to close and were not taking anymore orders. I live in the neighborhood and now know to never return to this establishment. Looked up the scheduled closing time and it read 4 a. m!!! Every good review gets mentioned to 5 people. Every bad review gets mentioned to 10. Review your staff.
Eddy B.
Évaluation du lieu : 5 Chicago, IL
Pulled into the drive-thru, ordered, payed, received my food and was gone. Amazingly fast service. Terrific service. Top-notch Wendy’s with a brand-new style.
Samantha E.
Évaluation du lieu : 4 Chicago, IL
I never see Wendy’s in the city so this was a surprise. What made it even better was that it was a swanky, newly renovated Wendy’s. Yay for cleanliness!
Kevin G.
Évaluation du lieu : 5 Chicago, IL
Very nice Wendy’s with great staff. Food has generally been pretty good, especially compared to Wendy’s on Addison/Western. The Coke Freestyle machines are nice and the interior is well designed. Certainly better than the Taco Bell /McDonald’s /Burger King in the area.
Exuan T.
Évaluation du lieu : 5 Chicago, IL
Brand new Wendy’s with the new layout. LCD screen menus, and another LCD screen on a random cable channel over the fireplace. Pretty big dine in area, decently sized parking lot. Nice to have a Wendy’s back ever since they got rid of the one by Belmont and Kimball. With that said, everything is nice, new and clean. They have the new Coke Freestyle machines which are cool. Service is quick both dine in and drive through. Not much to really complain about.