Western Bryn Mawr Auto

Once again Western and Bryn Mawr Auto repair helped me and got my 20 year old car running.
I would hate to be the mechanic that fixes my car because my car is so old and am sure my car is hard to work on. Sami and George’s mechanics are always nice, friendly and very respectful with me and I always walk away with a feeling like my job would have costed more had I gone to say a dealership. These are good neighborhood guys they always are more than fair with me and they keep my little ford in tip top shape for a 20 year old car. This time they did my break pads, rotors, tie rod, ball joint, 1 stud 2 calipers and an oil change. I am not going to say what I paid but asked around and everyone I asked guessed a much higher price than what these two brothers charged me. They are truly angels and are the best. Let me also add that my 20 year old car starts up like a brand new car in the cold weather and I really think it is because Sami and George’s mechanics take such good care of my car. I bring it in every 3 months for an oil change and they look it over for me and make sure it is safe for me to drive. I am so thankful to them.

The Guys @ Western Bryn Maur made good on all repairs after a very dreadful misunderstanding. Will return and use them again!

I am amazed by the service here. The guys are all super helpful and friendly. I have taken my car here twice and both times left happy. Sami takes his time and explains what needs to be done and shows me what is wrong. I really feel like he cares about me. I definitely have found my mechanic.

GO HERE FOR ALL YOUR CAR REPAIRS!!!
I’ve been seeing these guys for quite some time now. First it was with my 2005 Dodge Neon. Routine maintenance here and there. Then I got a Toyota Yaris 2007 and have been seeing them for other odds and ends.
My last visit to the shop just a couple days ago was to get my car ready to go on a trip to New York.
The guys replaced my front brakes/​rotors, replace my back brake shoes, replaced my serpentine belt, put air in my tires and refilled my washer fluid.
Toyota quoted me in the $ 1200 ball park to have all those things repaired. The shop did it for around $ 400, give or take.
They show you exactly what it is wrong with your car so you know you’re not getting ripped off. Super friendly, great customer service. They go the extra mile to get you the best quality parts.
Labor and parts are warrantied. So if you have any problems, you can bring it back with no problems.
Go here. These guys are great!

I’ve been coming here for almost a decade — it’s my first stop for anything car-​related. Sammy is always friendly and upbeat, and he will call all over the city to make sure he finds you the best possible price for parts. The wait time is always reasonable, and while it’s commonplace for mechanics to come back to you suggesting you need more service than you went in for, this only happened at Western Bryn Mawr once, and it was a genuine problem I was unaware of.
Western Bryn Mawr Auto is proof that the art of customer service is not dead, in spite of what so many larger businesses would have you think these days. These guys are the best.

These guys were great! I have an Infiniti G35 and didn’t want to take the vehicle to the dealership because of their inflated prices. I needed an upper radiator hose repaired and took it to Western Bryn Mawr auto. Snow was in the forecast which later turned into a blizzard and these guys drove all the way to the northern suburbs in order to pick up the part from the dealer. I felt that was beyond necessary and I really appreciated it. They replaced the part that day and it was very reasonable.
A few weeks later I took the vehicle back for a different leak and they repaired it once again that day for $ 20. You can’t beat that. I realized a few days later that the leak was not completely fixed because I was still leaking antifreeze. I brought it back to them a couple times before they figured it out, but they never charged me (which is what I expected from them). Stand up guys that get the job done, quickly, and economically. I would have given them 5 stars if I didn’t have to go back a couple times to get the issue resolved.

Western Bryn Mawr Auto is absolutely fantastic. I highly recommend this auto shop to anyone living in Chicago.
Two weeks after I moved to Chicago, I started experiencing some serious issues with my vehicle. The problem soon turned to an emergency as I was driving from Rogers Park to Lakeview. I had no choice but to stop in the first place I came to which, thank GOD was Western Bryn Mawr Auto. Turns out the idiot that replaced my break pads in Virginia FORGOT to put break pads on the passenger side of the car and a bit of damage had been done! I was terrified that I was going to have to spend a fortune to get this repaired but George, Sami, and Joe are incredibly fair and they fixed my car within 3 hours with no appointment. Sami even drove me to the nearest library so I didn’t have to wait in their shop. After this experience, I knew I’d be back.
A couple months later, I needed a tune-​up and it turns out that old Virginia mechanic really was an idiot because the car needed nearly everything replaced. Once again, I was astounded by the fairness of the pricing. My car was ready extremely quickly and George actually picked me up at the school where I teach after dismissal and drove me back to the shop to settle the bill.
I have recommended Western Bryn Mawr to all my friends and a few have heeded my recommendation and equally satisfied. Thanks, Western Bryn Mawr for your excellent service, fair prices, and quality work!

So far so awesome.
A friend recommended them… couldn’t have been happier. After Lincoln Auto something screwed me over… they took me in. Within hours they had a part, fixed and a ride to and from their shop!
Round two came up with the brakes almost 2 weeks later —— and they fix it in 1 morning.
Not only did they fix it – they also cleaned the engine block and all under the hood. It looks great, runs great…
I would recommend these guys based on all experience I have had with them.

Sami and the team are the best! Not only do they work hard on having your car fixed properly but you can tell they have good hearts too. They explain you the real problem that is going on with your car and there are no hidden costs as the receipt breaks it down for you so that is why I really dig Western Bryn Mawr Auto!

I’ve had two great experiences with this business. The first time, the car broke down fairly late at night. We saw a sign for a tow company in a parking lot near where we broke down that told us they’d be there in ten minutes. After waiting for fifteen minutes, we looked up another company, which ended up being Western Bryn Mawr Auto. They arrived to take our car 5 minutes later. The next day they checked out our car and called us with an estimate. The offered to hold the car for two days while we decided if we wanted them to repair it. My fiancée mainly dealt with them this time and she said that for once she didn’t feel like the machanic was talking down to her or trying to dupe her because she was a woman. They explained things clearly and thoroughly so that she could make an educated decision. They managed to repair the broken axl head while saving our transmission, obviously saving us a lot of money.
A few weeks ago, our car started shaking while we were driving, and then the check engine light came on. While getting the oil changed we had Jiffy Lube tell us what code was triggering the check engine light. Luckily, it turned out to be a cylinder misfire, which explained the shaking too. I took the car to another mechanic near us, and they insisted that they would have to run an $ 89 dollar diagnostic to confirm jiffy lube’s diagnosis before they would do anything else. I went out to the car and called Western Bryn Mawr Auto, he said he wouldn’t charge me more than $ 45 to look at the car. Turned out the wire to the spark plug had come loose – we didn’t even need a new plug, and Sammy didn’t try to sell us one we didn’t need. He even cleared the check engine light – something he said normally costs $ 50 – for free, and even told me if it happened again to check the plugs myself if the same thing happened again. All in all, a half hour passed between calling them from the car and driving away with my car working right again. They gave excellent service and all they asked was that we «keep them in mind for our future needs.»
Well, you got it guys. You’re our mechanic now.

DO NOT GO HERE! I brought my car here for brake work, the owner personally told me he would refill the coolant for free. The prices were pretty bad and not to mention they pointed out everything that supposedly needed to be fixed, which of course wasn’t true especially for the brand new bearings I recently got. When it was time to pick the car up, he charged me for the coolant refill and when I asked the owner why, he said it took time to refill it. I didn’t care about the charge too much but you should not tell the customer something when your not going to stick to your word. I told him that but he wouldn’t take the charge off. I’m also questioning if he uses illegal work there.

There are good people working at Western Bryn Mawr Auto. My old Honda broke down this week, and I had to find a garage near my house. These guys were great. They offered to send someone to my house to push the car the two blocks to their shop (not necessary as I have AAA, but nice nonetheless).
They had the diagnostic results to me within two hours, and it was bad news. They offered me a really good deal on an extensive repair (replacing the engine), but they also didn’t push me to do it. Additionally, the guys in the garage left the engine open so they could show us exactly what was wrong with the car. (They seemed genuine, but it was nice not to have to just take their word for it.)
They let me think about it for a day and, when I told them I had decided to get rid of my old car rather than fix it, they couldn’t have been nicer about the whole thing. They offered to let me leave the car in their lot while I tried to find someone to take it away and, when I couldn’t find a junkyard that would give me more than $ 50 for it, the owner of the shop bought my car from me at a fair price.
You can tell that these guys really care about their customers. Every time I walked in, one of the guys was at the counter telling a customer how to save money on a repair, or how to do it themselves so they wouldn’t have to pay for labor at the shop. The only reason I didn’t give them five stars is that I didn’t actually get any services there so I can’t vouch for the quality of their work. However, we will be taking our other car in next week, so hopefully I will have good things to report on that front, too.