Whole Foods Market

I think Dazy must have been having a bad day as she was the worst cashier I have ever experienced at a whole foods.

I live two blocks from this Whole Foods and come here often. Tonight I had the worst customer service experience in my 12+ years of being a Whole Foods shopper.
It was around 9:15 pm, so the store was virtually empty. As I waited for the woman in front of me to finish checking out, I placed my items on the conveyer belt. I then realized I had forgotten laundry detergent. As no one was behind me in line, I asked the cashier where it was located in the store, planning to step away and quickly pick up a bottle while the woman finished checking out. She replied, I thanked her, and proceeded to go get the detergent. When I returned — literally 20 seconds later — the cashier was spraying down her station as if she was closing for the night. Scowling at me, she said «Next time give us a heads up you’ll be wandering. Otherwise I wouldn’t have wrung you up.»
This comment was rude and uncalled for. I wasn’t «wandering,» but going to get a discrete item which she directed me to, immediately returning afterwards. Second, there was no one behind me in line, i.e., no customers were inconvenienced in any way. It seemed the cashier just wanted to leave for the night and didn’t want to wait for me to pick up one last item — which was, by the way, located in an aisle literally right next to the register.
Customers do not shop at Whole Foods to be berated and scolded like children for completely normal actions. It was clear to me that this woman had a serious attitude problem and shouldn’t have been in a customer-​facing role.
There are many options when it comes to high-​end grocery stores in Lakeview and experiences like this make me think twice about where I shop. Poor customer service and rudeness on the part of employees shouldn’t be tolerated by Whole Foods management.

I started shopping at this Whole foods as opposed to other supermarkets in the area. The store is slightly cramped but pretty well stocked and has everything I need. I am pretty health conscience so WFM is the better option as far as I am concerned. The prepared food area could use a few new items or a change of options. As I said, the store is cramped, and the store itself is worth 3 stars… but the main reason I go this whole foods is the seafood department, and more specifically, one of the seafood mangers — Krys. Every time I stop in, Krys will go out of his way to help me with choices that are available. His kindness, and professionalism is not specific to just me, I see him helping other customers with the same outstanding service. I have never had any issues with any seafood purchases.
So, if you need an expert fish monger: Krys is your guy!

There is certainly a disparity in the quality of Whole Foods across Chicago. I prefer to drive to Roosevelt than settle for this location. First issue, the food bar is pretty terrible. Even the pizza. Second, every time I go in with my list, I’m almost certain they don’t carry, at minimum, 2 of my items. Today it was fenugreek powder and the frozen fish I needed to make my life great. Now, my life is not great. And neither is this place. I go because it’s a mile from my apartment. On the upside, they have samples almost daily (Yes I go to the grocery store daily. I need things. Don’t judge me).

As far as Whole Foods go, this one’s on the lower end. There aren’t very many samples, the selection is small, and the hot bar is really just expired produce turned into sub-​par lunch dishes. Most of the dishes have sugar and a bunch of preservatives added. Whenever I buy a fish there it’s smelly within a day or two. If you’re in the area, I probably recommend the Halsted location over this one. It’s also usually really low on produce.

Not as big as the Lincoln park location and a little cramped. Otherwise just like any whole foods

The people working here are so nice. They seem to have a mission to go beyond polite. Most of the time I leave the checkout line with a big smile on my face, regardless of how I came in. The store is on the small side, which makes it tough on the nerves during busy times. BBQ Tofu in the prepared foods section is outstanding, and not available at all Whole Foods (which is too bad).

I keep coming here because its the closest grocery store to my house. And they have a lot of problems.
For one, the hot bar is by far THE WORST food of any of the whole foods. It’s the smallest hot bar, which means that there’s the fewest choices. They usually have the worlds worst mac ‘n cheese (i mean really, how do you screw that up), mashed potatoes, and a few ultra-​ethic complicated dishes that I’ve never heard of, from some weird country that I hope to never visit. And they’re always full because no one wants it. But they still keep making it. Every couple of months they’ll make the cajun sweet potatoes, which last for about 15 mins because they’re so good. I suggested to the people that they make it more often since everyone wants it. But the employee politely explained that no, they won’t make those more often, because the cook doesn’t like making them. Its more fun to make the weird, ethic crap, or the screwy vegan pseudo food.
Second, watch your bill when checking out. I always forget to do this. 80% of the time I’m OVERCHARGED for something. I’ll usually buy a couple things organic, and they’ll ring up ALL MY PRODUCE as organic. Sometimes I’ll catch it right then, and force them to change it. Other times I don’t realize it until I’m home, so I’ll just eat the extra cost. Either way, they’re always so sooooooo sorry! Oh how nice of them. How about just do it right the first time.
On the plus side, I really take my liberties with the return policy, which they are good about. Once I bought this nasty high-​class soda that you’d only find at whole foods. I took one sip and nearly threw up in my mouth it was so awful. And I was able to return it without a prob. But its their fault anyways because they won’t sell normal soda.
I hate the beer selection. They usually have one pilsner, and redbridge, and the rest is all that hoppy crap that so many chicagoans think is good beer. As is to be expected, the pilsner and redbridge are frequently sold out. So I suggested to the beer guy that they order more of it.. . you know what, I’m not even going to finish this story.
But I always get ID’d. Always. All. The. Time. And never anywhere else in the city. I usually ask how many 19 yr olds they know getting gray hair. But they nicely explain that they have to ID people that they think are 40. Yeah, ok, thats an invasion of my privacy. They just want to see my name/​address because they’re obsessed with me. But at least they’re super nice about it. And super dumb.
Its hilarious how everyone on here says the employees are so nice. Yeah, I guess. The staff wins the award for the most piercings/​tattoos/​unnatural hair colors per capita per whole foods. Oh, and the other day I got to wait in line and listen to one of the cashiers loudly explain to the customer in front of me how terrible and painful their exczema has been, and offer the different solutions they used to solve it. Yeah, how niiiiice!!!

The people are super nice here. Probably the most friendly people at any of the Chicago whole foods locations. One guy gives my kid a free banana from the produce section which he eats half and then smashes the rest between his fingers and throws on the floor every time, but they’re still super nice and give him a banana every time. Only thing is that it’s way too small. The parking lot is tiny, and they run out food a lot. Whole foods corporate listen, this location in lakeview is golden. You guys predicted correctly and now the entire area around this store is surrounded by million dollar homes, and those people are hungry, and they will happily pay you $ 8 for a dozen organic eggs. You will not go wrong if you expand this store. Make the store bigger dammit.

This one of my favorite Whole Foods and I shop in all of them. They do a great job in a small space. I like the neighborhood store feel unlike the newer stores that are stark and too bright. Good customer service.

This place is ridiculous, almost everyone has an attitude, especially the girl with the long blonde dreads, who walks around like she owns the place, and apparently you have to look like a hobo to work here, oh and the bag boy that looks like Jesus blows his nose in the front without washing his hands, or even bothering to go to the bathroom to clear his mucus, then handles your food, awesome! Want something from the deli you can grab and go? Better have plan B or even C ready because the shelves are usually bare.

The first star is for location. I come here at least twice a week since it’s right across from the gym, and 2 blocks from our condo. The second star is because there are genuinely some nice, helpful people that work there. It’s unfortunate that those individuals are overshadowed by their rude co-​workers. God forbid that you ask someone at the deli/​pizza counter to replace one of the (several) empty items from the salad bar. They begrudgingly «help» you after they roll their eyes and look visibly annoyed.
Another major issue I have with this place is there are quite a few expired foodstuffs lingering on the shelves. If you shop here as often as I do, make sure you always check the date!

Delivery service is a failure. They cancelled my order via email and will not speak on the phone. Dinner s blown because I trusted them. Never again. They don’t have half of what they list online. When they mess up, the refund comes down the road.

I have been to many Whole Food locations and I am excited to hear that they will be building a new location nearby. This store is small and crowded. They have the majority of items that other locations carry, but it is very compacted. The items I were looking for were in stock and available when I was there. I needed assistance and had no problem finding someone that worked there. Prices are not the most competitive with other stores nearby, but if you are looking for a unique item Whole Foods is the place to go.

When I first moved to Chicago a year ago, I shopped a few times at the Whole Foods in Lincoln Park. Apparently, that Whole Foods is the fourth largest in the world, according to the staff, which explains why I prefer to shop at a Whole Foods in Lakeview. While the Lakeview store is considerably smaller, it definitely has a has a neighborhood feel and you can get in and out fairly quickly. The employees were ok, not the typical friendly Whole Foods employees that I’ve experienced at other stores, but they were fine.

This place is on my shit list lately. It’s a cluster f in here and sometimes they carry what you’re looking for and other times they don’t and I am not a fan of inconsistency. I
The parking lot is a disaster and the patrons who are too lazy to walk their carts 10 feet to the entrance need to be hit upside the head. Or better yet have the cart they left against the side of my car rammed into their Mercedes. Yes that’s right. Lazy people irk me.
It gets so crowded here on weekends anymore it’s become a nightmare to shop at.
WF should build a new location in Lincoln Square or Ravenswood because this one is busting at the seams.

Not my favorite location. I always love the employees at whole foods and the people just didn’t have that excited vibe here. They were out of the product I wanted, didn’t have the price on others,…
On Mondays, they offer 5 natural items for $ 5. As a vegan, this was really exciting and I almost did it! The guy helping was super nice, as well! I ended up getting something else for lunch because I sampled two of the items and I wasn’t a fan. Overall, A plus for this concept, but C on the carry out as the options were very limited.

Stopped in here for a couple of specific items. Boy could this place use a facelift! I guess they have location going for them, but this Whole Foods is small and cramped. Aisles are narrow and the whole place feels pretty cluttered with merchandise everywhere. Deli options were extremely limited.
I’d also imagine you would have a hard time finding a spot during peak times, considering I was on the roof during non-​peak. As a bonus, the elevator is broken, so I got to take the dingy stairs to the 3^rd floor, which is more like the 4^th floor thanks to the world’s steepest ramp. I’ll probably find a different WF next time I have the urge to overspend on groceries.
(To be clear, there are Whole Foods stores that I do like, ie: North Ave, and even the Streeterville location has more space than this)

This is my closest grocery store, a 5 minute walk away. Although I will drive to Jewel or Mariano’s if I have time, I often step in here for ready-​made food, soups, or something small after work or on my way home from the gym.
Overall, this Whole Foods is much smaller than the North/​Clybourn one I had previously been to. Much less in terms of deli selection, ready-​made foods, butcher meats, etc. Beer and wine selection at this location is also pretty modest.
I will continue coming here due to the convenience of the location, but there are better values and selections elsewhere.

I like Whole Foods and feel that if you shop wisely, you won’t blow all of your cash here.
That said, this is my least favorite store in the Chicagoland area; I shop here with some regularity because my manfriend lives nearby. I’ll concede that one of my major knocks against this location isn’t technically their fault — the parking. If you come from any direction other than heading south on Ashland, you’re almost guaranteed to land yourself in a traffic clusterfuck. The parking lot backs up and those trying to make a left into the lot are SOL.
The other reason I don’t like this store is how cramped it feels, even when compared to some of the smaller stores like Huron. The footprint is frankly too small for all that WF has to offer; narrow aisles, awkward flow. You can see this in the nearly nonexistent ethnic «aisle,» which is a fraction of an actual aisle; I actually needed someone to lead me to it to find it having passed it three times on my own. You can also see it in the limited bakery and salad bar options.
Staff is friendly and knowledgeable, I’d expect nothing less of a Whole Foods. What I’d like to see is a whole lot more space.

Encore un super Whole Food Market que j’ai pu découvrir a Chicago dans le quartier de Southport. A chaque fois c’est un grand bonheur pour moi d’entrer dans cette chaîné de supermarchés.
Celui-​ci dispose d’un beau rayon de fruits et légumes frais qui propose aussi des promotions sur certaines catégories de fruits conditionnés de manière spécifique. Il y a aussi une énorme partie de boissons en tout genre (eau, soda, biere, vin, etc…) a tel point que parfois on peut se sentir légèrement perdu tout de même.
Le personnel est sympathique et avenant surtout lorsque l’on rencontre un problème avec le système de caisses automatiques (self check-​out). Sachez que les sacs sont facturés, je vous conseille donc de venir avec vos propres sac ou bien encore de réutiliser ceux de Whole Food.
Encore un Whole Food avec une belle amplitude horaire d’ouverture qui m’a satisfait a 100% et m’a sans aucun doute séduit avec sa très belle qualité des produits mais aussi sa très grande diversité.