Windy City Scooter & Bicycle Rental Company

Probably a good rental place, but not the best place to actually purchase a scooter. They never called me when my plates arrived. I had to wait over two months to get an owner’s manual. I’m still waiting on my title, despite Windy City having only 20 days to file it, according to the Sec. of State, and they haven’t done it after two months.

$ 300 damage deposits are a funny thing.
«Do you know where your friend is? The front wheel on his scooter is misaligned,» the Windy City Scooter rep said. «No, I’m sorry I’m not with him now. Did you try using the phone number listed on the rental agreement,» I asked. «Yeah, but I couldn’t get a hold of him. I think he put a fake number down.»
This was the conversation I had after scootering with some friends this past Saturday. I understand when there’s damaged property at stake, there’s a fine line between investigating what really happened and being completely accusatory. But the way, the rep from Windy Scooter handled it was completely disrespectful. One, you insult me by assuming I hang out with a bunch of liars and two, you don’t really give my friend an alternative, «If the mechanic finds something wrong with the scooter, then you’re out of your $ 300. Don’t call us, we’ll call you.»
One star for the Jekyll and Hyde customer service. An extra star for a blast of an experience.
Note: I will give to credit to Aaron for refunding an additional $ 45 that was mistakenly charged to my credit card.

My friends and I rented scooters for my birthday this past weekend. The girl at the store was super friendly, they even held flowers that a friend brought me while we were scooting.
We were out for 3 hours, the rental was resonable, and we all had an incredible time.
I highly recommend scooting the city. I’ve lived here 5 years and it was such a fun and unique way to explore Chicago.

My wife and I rented a scooter from here and we had a great time even though it was only our first time out. The owner showed us his fleet and recommended one for us to use and gave us a little tutorial beforehand. Also the price was not bad at all.

My bf just bought a Lambretta scooter from here yesterday. Aaron was very helpful and nice. We test drove a Vespa but decided in the end to purchase the Lambretta, which was new, came with a two-​year warranty, and a little cheaper than or comparable to some of the used Vespas in price. We were able to bargain for a lower price – by a hundred or so I think – and he threw in a helmet holder thing (that attaches to the back), so we left as happy customers. He seems to really care about his rental fleet and to have taken really good care of them so I wouldnt have minded buying a used Vespa from him. I would definitely recommend this place to anyone considering purchasing/​renting a scooter. He carries Vespas, Genuines, and Lambrettas.

Aaron is a good dude and he runs a great business. Great scooter rental company although my scooter had seen «better days» judging by all the scratches and dents on it. Oh well, it’s a rental. What do you expect? Aaron, by the way, I’ll come in and paint your shop since the guy who painted it peacock blue did a crappy job :)

Yeah, this place is pretty cool. The rental prices seem fair and I can’t think of a better way to spend a nice summer or fall afternoon than riding around town on a scooter. The staff is very friendly.

I am NOT kidding when I say that they guy we talked to there TOTALLY looks like Carlton from Fresh Prince! A little bigger than Carlton, but his FACE!!!
The guy was very knowledgable and friendly, even humoring my question about horn volume by cranking one of the scooters up and blaring the horn. If you run into this guy, he knows his stuff, and he’s very cool. They have scooters — not just Vespas, either — to rent and scooters to buy, and the prices seemed pretty reasonable.
OH! I almost forgot! When I was leaving, I saw a sign that said they will take your picture on a scooter for free! How cool is that?
EDIT 4÷4÷08: His name is Bud and he’s a badass. =D