XL Towing & Storage Inc

Superb service! Sheila, Owner, and David, Best-​Tow-​Trucker-​Ever, took excellent care of me, my husband, and my dog. Calling for a tow is no fun, but XL was so professional that we almost forgot that we called them in distress.
A huge thank you and well wishes to XL! Call them if/​when you’re stranded in the SE Chicagoland area/​NW Indiana area; you’ll be happy you did.

Vinny at XL is outstanding! My classic car was disabled in a basement with a narrow steep ramp and 7′ clearance. He arranged for a low profile truck and a flat bed to be onsite at 5am. He pulled it out safely without a scratch. These guys are true professionals with outstanding service. Thanks Vinny!!!

My car died a couple nights ago right around the corner from the United Center right after the Blackhawks game, so it was 11 pm. My car died at Damen & Van Buren, it was 1 degree out. Several hundred cars honked at us and yelled at us — Merry Christmas. Anyway, we called our insurance company and they told us it be at least 3 hours. Figuring they were going for the cheapest option, we called on our own and found XL Towing. They were great. Sheila on the phone was terrific — both helpful and sympathetic to the fact that we were in serious trouble (bad neighborhood, dangerously cold, late at night). She found a tow truck for us and had him there in 40 minutes. He was very nice and let us ride with him in the truck — all the way to elmhurst. He never complained about leaving the city which I really expected. I recommend this company over all others.

Sheila, the representative over the phone, was courteous, professional, and went above and beyond for me. I’d gotten locked out of my car, and when I told her who I was insured with, she told me they did business with them and gave me their number (I didn’t have the Roadside Assistance number because I’d left my wallet at home) so that I could save money. Somebody (and I wish I would’ve gotten his name, too, because he was prompt and professional) was there to open my door immediately. Definitely calling them again if I get locked out of my car, although I hope that never happens again!

My wife and I happen to breakdown coming back from vacation last week. It was 3 am and on a Saturday. I called these guys and they picked us up within 10 minutes!
Name another towing company that does that !
Thank you, thank you!

My wife got a flat tire while driving to work, so I headed out to take care of it while she wen’t on about her day. Not being a car person, I called XL to try and get some help with the tire.
The woman on the phone was super nice, took my information and apologized that it would be 60 – 90 minutes until someone could get there (morning rush hour and all). She said that there were a couple of other places that might have more availability, but I decided just to stay with XL, since I was in a Target parking lot and not blocking traffic.
When XL showed up, the guy was nice, quick and competent. He took a quick look at my axle as well and mentioned that I might want to get it checked out, but didn’t try and push a garage on me. He made an extra effort to make sure the paperwork was all filled out to insurance standards in case I wanted to file a claim. Then he refused the tip I offered, saying it was all just his job.
I hope I won’t need roadside assistance again soon, but if so, XL will be who I call.