Had pre ordered tables, chairs & two chaffing pans a few months prior to my sons graduation. The girl on staff was very pleasant & professional over the phone. Prices and value seem fair for this area. Day came which was a Friday(day after graduation) for us to pick up. Unfortunate that some of our chairs where not up to par, I called and explained to the manager Tim, who was very understanding, apologetic and said he would take care of it! Chaffing pans where nice and the rod iron frame very pretty. Looked beautiful on our table. All product was due back on that Monday. With that little glitch involved with our chair situation, we went to returned it all & were met by another male staff member who wasn’t to happy with the adjustment that was made. He was unprofessional in the way he spoke and questioned our situation. It was very rude! I would have given 5 stars– if not for this staff member & his behavior as well as we had NOHELP in unloading all of the tables, chairs and chaffing pans. FYI– they will deliver locally, it is a $ 60 fee. So, I’m assuming if you go to pick up they will not help load or unload your rental items.
Jiok S.
Évaluation du lieu : 4 Chico, CA
I needed a product fast as I was in a hurry and they delivered the speed. It was a quick and easy transaction and each time I go there they are offer friendly and timely service. Hope it stays that way!