Chico Pediatrics

Our insurance opted out of network but we wouldn’t dream of taking our kids anywhere else. They give a 40% cash discount if you pay same day! Dr. Asarian is the best pediatrician around, always great with our boys and extremely helpful with making sure children reach their milestones. Check out their new office it’s amazing, clean, HUGE and professional. If your looking for a pediatrician look no further. if I could get this place 10 stars I would

My twin preemie sons have been going to Dr. Asarian since we brought them home as babies. They never got sick, EXCEPT when they went in for the annual appointments to Chico Pediatrics. After the first 2 years, I was informed in April when I called to schedule their annuals, that they no longer accepted our insurance. This was just after open enrollment and when I complained, I was told a letter had gone out prior to open enrollment. I didn’t get it. So, I switched insurances to one they did take… for a year apparently. Same thing happened, I called in April, they said they no longer accepted our plan. Again, I was told a letter had gone out… which is funny because I get all their bills just fine. So, this year, same thing, so I said okay, how much would it be just out-​of-​pocket. Marisa gave me the break-​down of the office visit, and each of price of the 4 vaccinations they needed. To the tune of about $ 400 each. Okay, no problem, I said, we’ll pay cash. We booked the appointment right after lunch, thinking it would be quick. My husband waited for 45 MINUTES in the exam room with our 4 year old son in his underwear. After that time, he was told they wouldn’t be given any vaccinations because we were paying cash… WTF?!? Not once was this mentioned by Marisa or anyone else, even when my husband called to confirm the appointment this morning and confirm we were paying outright for the vaccinations. NEVER going back to these bozos again. Beware!

I have rave reviews for the doctors working at Chico Pediatrics. However, their billing department is incompetent beyond anything I’ve ever experienced. Having used them for many years to treat my children, they have continuously messed up my insurance claims. Most recently I called and was told it was my problem and I needed to call my provider to straighten it out. On top of this they never entered my new insurance information which I had provided at check in multiple times.
The doctors need to reevaluate the unprofessional people working in their office and find individuals with above room temperature IQ to handle billing. Spending my afternoons on the phone trying to fix YOUR incompetence isn’t something I would care to repeat again.