McClelland Air Conditioning Inc

The review from Abby is not valid. For one thing her landlord already let out the work to someone else. Abby doesn’t own the property and is upset that she wasn’t treated like she was.
I’ve been dealing with McClellend for 16 years. They installed the units in my then new home. All of my neighbors who bought different brands (from Trane) have repair guys here constantly. Mine just works. I even called the owner and asked if I should upgrade to improved efficiency. He told me that was an inefficient use of my money. Now that was an opportunity for him to make a buck on me and he chose to give me good advice. We are very pleased with this company and all of the personnel we have met.

Mom’s A/​C went out this summer. We called McClelland and they rushed right out. They gave us many options to choose from. Fix the old one or replace it with a new unit. We replaced both Heater and Air Conditioner units, They had her back up and running in just three days. Way to go guys. Very clean, they even vacuumed every day they were there. Great service and very quality components. Very NICE to deal with! Thanks Brad M.

When our ancient A/​C unit finally bit the dust, we knew that we were going to have to take our time looking into various options before making such a big financial investment.
We had received an estimate from one other company that didn’t seem to listen to what our needs were, and they tried to convince us we needed an entire overhaul (which would cost about $ 11,000), including a new furnace even though the one we already have is practically brand new!
So I asked some good friends that have lived in Chico a lot longer than I have for their recommendation, and without hesitation they went out of their way to get me in touch with Lance at McClelland!
We were initially going to get quotes from at least 3 different companies, but after the first home visit by Lance and Mike, we knew who we were going to choose. They listened to our needs and concerns, and were very straight-​forward and honest about everything.
I felt so comfortable with them here, they were very easy to talk to and deal with. They were NEVER salesy, which is huge to me because I hate those sales «tactics» some companies use.
Another big advantage with McClelland was that they were able to replace our A/​C within a week, whereas the other company said it would be at least 2 weeks. The men who came out to do the labor were nice, respectful, and quick. Tried their best to clean up the dust after themselves, and were really sweet to our puppy also :)
An added bonus is that they include one free year of their cleaning/​maintenance program, and they brought over a few air filters to keep us running smooth for several months!
We are so excited to have a new A/​C that works WAY better than our other one did, and are so so glad to have been referred to this honest company. Now we know who to send our friends to if they have any problems with their heat or A/​C!

I had a guy come out to give me a quote on a new unit that my landlord agreed to pay and have installed in my business for me. When he arrived he was friendly, went on the roof to check out the old unit and see how many tons I would need. He came to me extremely worried with pictures of another tenant in my buildings air conditioning unit and said there was unfinished business up there (another company was doing work on another unit) and he would have to email me a quote. I got an email 4 days later saying they were «to busy» and going to have to pass. Really?!! Just because someone else was doing work on another tenants unit they could help me out. Well your loss of $$. Good luck doing business like that.

We have attempted to work with several air conditioning companies in this area. We have always had great results at a fair price from McClelland. We recently consulted with them on how to make our home more comfortable and they made a recommendation, well justified, to increase the size of our AC system and replace and reconfigure our old ducting. This is a sizable investment, but now that all the work is complete, we could not be more pleased. The McClellan team «under promises and over delivers» as my wife likes to say. They were prompt, professional, clean, friendly and they finished a full day early.
Bottom line is they, as far as we are concerned, they are the only air conditioning company in town we would recommend.